Emergency Pet Care

Reviews 11

CA

Cathy Taylor

I called and took a dog in that had been hit by a car. Not my car or my dog but it was obviously a pet of someones in the neighborhood. Tech/Receptionist was extremely kind and helpful but wasnt impressed with the vet. I paid for an exam and pain meds to hold the dog over until morning so I could find the owner. Being retired I have to stay on budget. I was never offered any type of budget plan or Care credit or I might have had more done for the dog. Thank goodness I found the owners this morning and the pup is off to see another vet. The vet seemed not to care. Its just an observation. I will most likely use them again if the need arises if something of this nature ever happens again. Im hope its a better experience next time.

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Teresa Mashburn

Called to make sure they were open, was asked what the problem was with my pet after explaining I ask if they could bill me. Was told no that it was 80 dollars office visit up front and then the vet would see my dog and give me an estimate then i could decide what i could afford for them to do. I ask what they did when a life and death emergency came in and was told that the owner could relinquish the animal and pay 25 dollars and then theyd do something. Thats so sad.. I wont be using this vet.

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keri eller

The staff is wonderful! We are from Gadsden we drove 45 minutes to this animal hospital because they were the only ones open. My dog got attacked and the dr was vet patient and nice !! She gave us so many options but it all boiled down to us having to put our rowdy down! I highly recommend this place ! Very sweet people!

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Tracy Zielke

Very thankful for the staff and Dr. Crowson. In the midst of an icy/snowy mess, they were open and took excellent care of my sweet pup. So blessed they are here in Trussville. If you ever have an emergency with your pet, I would definitely recommend Emergency Pet Care.

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Jenni Brown

We ultimately lost our puppy, but our experience with the staff here was very positive. Everyone was very kind, helpful, and respectful, and while we hope to never have to come back with another pet, its a comfort knowing that theyll be in good hands.

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Bob Belcher

Only been here once and hope to never go again but knowing they are there gives me a peace of mind because everyone these is super nice and patient (even when the pet owner is screaming her head off).

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katlyn taylor

Such a friendly staff!! They dont push meds/procedures they dont believe your dog should have and was very clean. For an emergency vet visit, this was a great experience!

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Christin Mavin

Thank you for your great service. We experienced gentleness, kindness, compassion and sensitivity to our dog and us.

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Rina Johnson

Great service and the staff was awesome. The price was moderate. I would recommend this facility to others.

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Bee Treezy

Staff is extremely heartless. They care more about your money than helping treat your pet.

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Theresa Brannon

Awesome staff. What a blessing to have this facility in our area

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