Stones River Veterinary Hospital

3164 Memorial Blvd, Murfreesboro, TN 37129, USA

Category:	Animal Hospital
Address:	3164 Memorial Blvd, Murfreesboro, TN 37129, USA
Phone:	+1 615-410-7091
Site:	stonesriverveterinaryhospital.com
Rating:	4.7
Working:	7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–2:30PM Closed

Location

Photos 80

Reviews 10

Matthias Mueller

Update: We were actually contacted by the owner today (the same day I left this review) and she was very friendly and apologetic. She invited us to come in one more time and we were able to resolve the issue. Im very happy with this form of customer service and how quickly they moved to make wrong things right. Going to change this from 1 star to 4, and Ill try them again to see where this goes. ––––––– My wife and I have been seeing a vet & groomer in Smyrna for a while, however since buying a house close to this vet, we thought wed give them a try. After all, they are only 10 minutes from our house. Unfortunately, Ive had such a bad experience with them this past week, Im most likely going back to the place I was using previously. Please note that we werent there for a vet appointment (and I cant speak to their abilities as a vet), but we were there for a grooming. The cut itself looked fine, however later at night our dog started excessively liking herself around her lower abdomen, and when we checked, we noticed that she had several burn marks from the razor they used. Now, were reasonable people and contacted the vet to let them know about our sub-par experience, however the girl we spoke with brushed it off as "it happens". Really disappointed with the whole situation, I dont think well be coming here again.

mistye arnold

Dr. Lisa Tepp and her team are so kind and gentle, both with the pet(s) and their humans. My sweet Kiki need to have her teeth removed and I was struggling with the decision. Dr. Lisa was through, kind and also allowed me to have my process of discovery to make the final decision. While Kiki was in surgery they called me every hour with an update, which really helped relieve my anxiety. They have been as kind and through on the other side of surgery too. Regular calls to check on Kiki and a follow up appointment. I love that they are more holistic focused with chiropractic, cold laser, Standard Process nutritional supplements, and thei approach.

Kristina Spence

They are the absolute best and I will always take my animals here!!! Dr. Tepp and the entire staff are so attentive, caring, and compassionate. We had a crisis situation with our dog and they spent so much time with him, with us, keeping us informed along the way, and going above and beyond to help him and showed extraordinary compassion. The facility is also very clean and nice and I even loved the fact that they have bright cheery blankets for all the fur babies. I cannot recommend them enough!!! Much love to all the staff at Stones River Vet!!! ❤️

Happy Bunny

Dr Tepp is very knowledgeable and caring. We have been taking our dog for a few years for all his shots and care. We are extremely happy with the results. The staff is great for the most part. We have only had issues getting the doctors to approve prescriptions from third-parties. Have to constantly call to follow up on approval, re-fax transmittals, if they even approve it at all. Other than the hassle with getting prescriptions filled outside their facility they are great.

Larry Stumpf

Our Shoodle scratched itself so much above its left eye it started to bleed. Called Stones River Veterinary Hospital and they were able to see him within 2 hours. Staff is very nice and efficient. What I really like about this place is they do not have Vet doctor turnover like our previous vet hospital. This place is also extremely clean and modern. I would highly recommend them to anyone who has a pet that needs to be cared for by a vet.

Katherine Patrick

These folks are awesome. Both my visits have been excellent and have had good outcomes. I have taken 2 very elderly and sick cats in and each of them were well-treated and recovered. I liked that they only did the necessary testing and did not run my bill up with labs and Xrays that would not have made any difference in the treatment of the animals. The vets were professional and personable. Great place!

Stefanie Marvin

All 3 of the Doctors have been beyond amazing. Weve had 2 cats and our dog there for all of our small worries and big worries. They genuinely care about getting you answers and making sure your pets are healthy and happy. Scheduling appointments is extremely easy and flexible, dropping off early in the morning, and picking up after work hours. I will always recommend Stones River Vet Hospital!!!

Beth Kay

Very Impressive!! This was my first visit with my 2 dogs and it was wonderful! Dr Jennings and Kathleen were the best, and so great with both my dogs. The facility was spotless and beautiful and state of the art. I would highly recommend them to anyone!

Jessica Hynds

Fantastic! My dog is very nervous in new situations and the Vet took her time to comfort him so that he would not be scared. She also answered all my questions along with suggestions on what to try.

Lanson Hudson

Excellent treatment for Fletcher. A good bed side manner for me.