Arizona Spine & Joint Hospital

Reviews 6

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Patti Leath

I had surgery on May 20, 2015 for my spine at this facility. Despite my doctor running an hour and half late the care was good with the exception of one post op nurse. She was the person who called me the day prior to my surgery with the medical questions pertaining to my health history. She was short and rude and fired questions at me so fast that I am not sure how she could have obtained an accurate medical history. She went over discharge instructions with my husband in much the same manner and when he asked her if this was all written down she said yes. We found out later some of our concerns had not been addressed i.e. how long to wear the compression socks etc... Much to my bad luck she was also the nurse that was with me in post-op. She was again rude and short with both my husband and myself. I was in a great deal of pain after the surgery and told her I was hurting. Her response was if I give you something she will have to stay here another 30 minutes. It was crystal clear to both my husband and myself that she was in a hurry to go home. My husband told her he did not want me traveling home in pain. She told him I had to be the one that requested pain meds. She reluctantly gave me pain meds. Then when it came time for discharge my husband was instructed to go and get the car. This post-op nursewas helping me with my clothes and she was everything but gentle. She caused me even further pain. But the real sad part of this story was the wheel chair ride to the car. She turned corners and banged into doors as if she were driving a bumper car at an amusement park. She was rounding corners so fast that my husband could not believe how fast she got me out of there. It has since been 1 week since my surgery and I have yet to receive a phone call from Arizona Spine and Joint asking me how I am doing. Which I find very unusual for a medical facility not do a followup on their patients. This post-op nourse should not be employed there and if I ever have to have surgery again, I would request for her not to be my nurse. Not impressed with this facility which is suppose to be owned by doctors.

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Sandie Pass

I gave it one star because I couldnt leave 0 stars! I came out of disc replacement surgery in TREMENDOUS pain. It took the nurses an hour and a half before they can figure out the pain pump. Then, the dose wasnt enough as it wasnt touching the pain. I cried out in pain for 4 hours and they kept telling me they contacted the doctor and he hasnt called back. Finally, about midnight, I called the doctor and immediately the dose was increased. Then, the next day, 8 AM, it was pulled from me. I had my wife stop at the doctors office that morning and when she asked why they had to pull me off so quickly, he gave her 3 choices to give me. 1) I can shut up and stay in the hospital, 2) I can go home or 3) He can have me arrested for being belligerent. Show me a woman giving birth without pain meds who isnt belligerent! I didnt threaten - just needed some relief! I got out of surgery at 8 PM the night before - they were pulling the pump about 12 hours into my recovery. The next thing I knew, they were discharging me - around noon. I ended up at a real hospital that night as I couldnt deal with the pain! I have had 3 spine surgeries - disc replacements and this was the WORST EVER! I just recently underwent another one with a new doctor out in Scottsdale Memorial. WHAT A DIFFERENCE. Came out of surgery peaceful and the pain pump was working properly. I DO NOT RECOMMEND this place!!!!!! Go to a real hospital!

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Stacy Kell

They charged my insurance for rehab that I did not even receive, I paid $150 the day of surgery then keep getting bills saying I owe $150 even though it shows I paid on the bill, Had multiple severe back spasms after my surgery and the nurse on duty acted like it was NO BIG DEAL and even asked me what I wanted her to do. The PT guy came in (1) time and asked me if I needed a walker when I go home , I told him no he said " I dont make anything off of it its included in your treatment" I still said no then I get a bill for $450 for a walker I never received. I called my insurance and they dont cover it anyways if it was supposed to be included in my treatment why is my insurance denying the claim? I can go on and on. bottom line GO SOMEWHERE ELSE you will most likely get better service and wont get charged for stuff you didnt receive . And as for pain management NON EXISTANT NO PUMPS your at the mercy of the nurses if and when they decide to answer your call button.

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Crystal Kunzler

FIVE STARS!!! Dr. Dinowitz is INCREDIBLE!!!!! Dr. Dinowitz completed an excision revision of a tumor in my nail bed. My first experience two years ago with the Core Institute was terrible. The procedure was not explained properly, my healing time was underestimated, and I had numbness in the finger for two years following surgery. They ended up waiving my balance due to the terrible way I was treated by the staff and doctor... My experience with the AZ Spine and Joint Hospital was incredible!!! Dr. Dinowitz completed the procedure in under 30 minutes and just a few weeks later, my nail is growing over the surgery site. He set realistic expectations, completed the work he promised, and his staff was extremely helpful, professional, and compassionate!!! I would recommend this facility and Dr. Dinowitz to EVERYONE!!! I cannot say enough about what a wonderful experience this was compared to the NIGHTMARE I experienced two years ago at the Core Institute...

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Sally W

The facility and staff at AZ Spine & Joint Hospital were outstanding. I had shoulder surgery in May 2015 and was nervous about it. From check-in to discharge, all staff were caring, personable, and very proficient at what they do, quickly putting me at ease. The care was excellent throughout my 4-hour stay. I was especially impressed by the anesthesiologist, who phoned me at home the evening before surgery to go over all details with me, and then spent time with me in pre-op to go over it all again. Likewise, both my surgeon and his PA spent time with me in pre-op answering my questions and explaining everything. I knew I was in good hands, relaxed, and let the pros do what they do. I rate the overall experience as outstanding and would definitely use this facility again. I was also given great advice and meds for pain management and have had good results. Of course I have pain, but its manageable.

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Shirley Jaenke

I had a left knee replacement last year on 1/12/16 at this hospital & Dr. Maxwell Thomas did a great job. The office workers & nurses were great. The food was awesome & my husband got to eat with me. I had my right knee done 8 years before in St. Louis & it was a lot more painful & therapy was so painful. This hospital had me walking & going up & down stairs within 24 hours. The therapy was unbelievable that I went to the day after I went home..no severe pain. This surgery was a total miracle & my knee has been doing great. I was referred to Dr. Thomas by 2 friends of my sister & I will refer anyone who is having a knee replacement to go to Dr. Thomas at Banner Gateway Medical Center & be sure to request surgery at the Arizona Spine & Joint Hospital at 4620 E. Baseline Rd. Mesa, Az. 85206. I give them a 5 Star.

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