Desert Valley Pediatrics, West Valley Office

Reviews 12

JA

Jaime Pantoja

This place is a joke, my daughter and son started going here about 6 months ago. Their staff are INCOMPETENT do not take your children here. They couldnt even make a simple diagnosis. She was ill for a month and a half and these doctors (which you see a new one each time you go there) tell you its strep throat but cant give the proper medication to help the child. I am telling you I have been in there 3 times in the past month and I still am dealing with the same sickness. Lack of medical skills, I dont know. Then talking to the office manager Annie and she complaining about me getting upset when I sat on the phone today calling all day to see what I can do about the medication that was making her severely sick, all she says it to stop yelling at her. REALLY REALLY when I sat all day calling back and fourth on the phone and no answer still at 5:57 p.m. My child has been sick for a long time and this is the service they give you. By the way the Medical Assistants that call you back dont even know why you called the office even though you left the messages with the triage nurse when you originally called. Explaining to have them leave a detailed message so I know what to do, then the manager says they cant do that but the triage nurse says I will have them do that, so which one is it, seriously. Your better off taking your children to a free health care place and wait in line. I have good insurance through my employer so maybe that is why I have to keep taking her back so they can bill the heck out of my insurance. No regards to your children well-being its all about the money. I am concerned that she might have something else going on and here the manager hangs up the phone and nothing was completed, I should call the attorney generals office and complain about your office and the lack of care it provides to their patients. Now I have to find a new doctor and my daughter whom is ill has to deal with this sickness for longer because their staff and manager dont have a clue what they are doing. I would stay away from this place, if you really care for your children.

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Dani Rae Doro

I do not recommend this office. We were excited to actually like the doctor we saw multiple times after having been booted from our previous ped due to insurance change. The rest of the staff, however, is less than competent. My 4 month old baby was given a flu shot by staff members (plural due to the amount of negligence on multiple parties) - when the CDC does not recommend it until after 6 months of age. When the mistake was finally realized (weeks later) we were simply told to shake it off and bring him in after 6 months for a booster. After I brought the INSANE oversight to their attention, only then did I receive communication from an operations manager. Apparently, its an "isolated incident" but if something like administering medication with a needle can be slighted, I definitely dont trust the staff with ANYTHING else. Please consider this before bringing your children here for care - they very obviously and carelessly treat their patients like numbers with a revolving door. Personal care was so lacking, that they could not be bothered to know how old my infant was and whether his health would be affected adversely by their negligence.

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Stephanie Bertmeyer

My youngest daughter was seeing Dr. Bernardo Tan since she was born. She then started having sezuires. Dr. Tan did not run any test on her to find out the source of her sezuires, so we decided to get a second opinion. I was given the name of Dr. Mishra and Dr. Spiekerman. The first visit my husband and I explained to Dr. Mishra what was going on. She immediatly ordered test and went above and beyond to help us find some answers. Dr. Spiekerman and Dr. Mishra work side by side and Dr. Spiekerman always treats my daughters as if there were his own child. Both doctors have met my expectations and I wouldnt take my kids anywhere else.

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Lydia Barker

Unfortunately I was unable to have my children seen here. I work full time and even with me getting off work at 2:30 pm and needing an appointment after 3:30 pm (so I had enough time to pick my kids up and bring them in) they wouldnt budge. I was even willing to wait months out for this to be possible. Nope. Sorry but Ill take my kids to an office with more appreciation and understanding of the lifestyle of a working mother. Thanks kalyee for trying so hard to help me. Psych!

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Tammi Romero

My grandson came in because he wasnt feeling well. They needed to cath him to get a urine sample. The ma named James or Brandon , whichever it is. He has a jerry curl and he is Mexican. Pulled my grandsons foreskin on his private down so hard it got stuck!!! Had to call the doctor to release it. It was turning purple!! My grandson is 2. He passed out from the pain. These people are horrible. If you take your kids there watch out for the jerry curl guy. He is evil.

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Roseann Mendoza

My son has been a patient at Desert Valley Pediatrics since birth. He is now going to be five years old. I have always loved how in depth they have been in explaining every part of his development. I have been absolutely pleased with their great level of customer service. I just recently switched over my teenage children from their pediatric office since birth, over to DVP due to the excellent care my younger child has received.

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CI

Cindy Cruz

Ive been taking my son to see Dr. Mishra for 3 years, and I have nothing but great things to say! They really offer everything you could want in general pediatric care and attention for your child. My son has several health issues, and Brandy always gets referrals done super fast. All the office staff and nurses/assistants are courteous, professional, and try to make your child feel comfortable when going to the doctor.

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ana gonzalez

I have been taking my children there since they were born 8,4,and 1 year old i love them they do an awesome job Doctor Cluff is the best same day appointments friendly staff i have no complaints i recommend them to everyone i wouldnt if i didnt feel comfortable with the way they treat my children.

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KA

Karime De La Torre

It was good but ase few months is lousy service and staff

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Analisa I

I dont like this office i feel the staff here is not very helpful

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AL

Alicia Munoz

GREAT DOCTORS , VERY CLEAN AND ORGANIZED

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JE

Jessica Hoover

Always awesome

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