NHW Community Health Center

Reviews 10

SL

Sloan nonenone

I am grateful to have a place that accepts people without insurance but the level of service that I received was by far the wost service I have ever received. The biggest thing that I noticed was that there was a huge need for communication skills, listening skills, and reading skills. I had to get a simple blood test done I was scheduled for a 4:15 appointment and was told to show up a half hour early to fill out paperwork. I do this and have to wait until 4:30 to even be called in (I realize this is normal for a doctors office). I had a friendly nurse that asked me some questions that she wrote the answers in my file. She asked the same questions several times, including things I had just answered on the paperwork in her hand. I was directed to a waiting room, where I waited another 10 min. The doctor came in and asked the same questions that the nurse just asked me, that were already on the chart she was holding twice. She confirmed that I needed the test and left the room to get the phlebotomist. The doctor came back 10 minutes later at 5:01 and told me that I needed to leave cause they were closed, and that I could just go to a lab to get the test done (because the phlebotomist had gone home for the day since it was after 5pm). Poor communications and planning all around. After 2 weeks of waiting for my test results I called to find out what was the hold up was. The first time that I called I left a message saying that I needed my test results I got a call back after 5pm someone trying to set up an appointment as a new patient for me. When I told her why I had called she informed me that since it was after 5pm she couldnt access my file and get me my test. She told me that she would call back the next day which didnt happen. When I called the day after that. no one answered and no one called me back after leaving another message. It took all week for someone to call me back with the fact that the lab hadnt sent my test results to the doctor. I realize that it is the labs fault for not sending my results but it shouldnt have taken a week to realize that the test results werent there. Finally 3 days later I got a call that my "x-rays came back normal" I am quoting there. I had a blood test not an x-ray. I asked for the doctor to make sure that they have the right persons results and that I need no follow-up. I was assured that they would do this and then call me back. Big surprise, I have yet to receive that call.

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JA

Jacob Maharrey

Ive been going here for almost 2years when I first went here it was a fantastic idea place, but now I try to make and appointment and deal with back issues. Had an appointment set up for 08/10, and then was told it was canceled due to medical training. And now had to make one set up for two weeks later. Then asked for my files, but was told to go to a website that is not set up yet. Do not go here unless you want to get the short straw of everything.

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LY

Lynne Vestal

Once they get to know you, it begins to feel like home. I really like that they get you in fast when youre sick. My only issue is that one physician slot seems always in flux. Although I dont know how they find such quality subs. I havent had a problem with any of the Docs filling in. Continuity of care is my only concern. Despite that, I dont want to go anywhere else.

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TY

Tyler Tyler

Horrible service! Dirty facility, literally feces on toilette paper stuck on the bathroom wall... And the cherry on top, staff is very unprofessional! Namely Jamie from medical records, by far the most unprofessional healthcare employee Ive ever came across in my life! I recommend waiting for 5 hours at PIMC ER over ever coming here, please do the same.

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A

A Private User

They provide same day appointment, so whenever you need to see a doctor just go their directly and you dont need to wait long hours like in ER or urgent care. Also they provide affordable and high quality health care.

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DA

Dario Jackson

Never have I experienced a Dr office wasting my time while Im still sick and need medical attention to tell me after 2 visits, they cant see me because I have hiv. Get educated!

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KA

Kanosha Whitehorse

Wic office never answer!s, I have to call 20+ just make an appointment! Its really unprofessionalunprofessional

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DI

dinno360

Ive had no issues with anything. These people have been good to me .

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KA

Kanosha Whitehorse

The Wic office never answers the phone

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JO

Jonas Harris

Free hiv testing! Amazing

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