Category: | Animal Hospital |
Address: | 2956 Treat Blvd E, Concord, CA 94518, USA |
Phone: | +1 925-685-0512 |
Site: | fourcornersvet.com |
Rating: | 4.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Victoria Mauck
, As a hospice nurse, I find your request to have us pay for euthanizing our much- loved pug Butter rather shocking We would like to emphasize that we witnessed our pug die a horrific, painful death at the hands of you and your technician. In your letter you mentioned that Butter was given a standard dose of Telazol. However, you fail to mention the exact dosage. On your letterhead you have Butter weighing in at 2 lbs more than her actual weight. After receiving the injection of Telazol, Butter did not go into an excitement phase, as you claimed. She did not have an unpredictable response. Butter went into an induced agonal respiratory distressed that is common in brachycephalic breeds. You should have been prepared for this. Instead you left the room, had to be summoned back, observed what was taking place, took your time to have your tech check her for responsiveness. This part of the scenario especially angers me. You should have put Butter out of her misery immediately, but at that moment, I was too emotionally devastated to say so. We am requesting that you inform us of the exact dosage of Telazol and any other medications given to Butter that day. We want you to provide the standard veterinary precautions that should be taken into account for flat nosed breeds when given any kind of sedation. We stand by the fact that the euthanizing procedure you employed was improperly administered by you and your staff. We will considering pay the $90 charge as long as you provide an invoice reflecting an accurate account of the service that was provided , not euthanizing but a careless botched job. Most pet owners know that putting a dog or cat under anesthesia gets riskier the older the animal is. But many people aren’t aware that genetic differences among breeds and even a dog’s anatomy can also increase the risk of anesthesia. For example, the “smashed in” faces of brachycephalic breeds put those pets at higher risk for airway obstruction than breeds with longer muzzles. Then there are breeds predisposed to increased responsiveness to anesthesia. This means it takes less of the drug to produce the desired effect, which increases the risk for overdose. There are also breeds that take much longer to recover than other animals. Another high risk group for anesthesia is pets with heart disease. If heart problems, either acquired or congenital, are known or suspected to exist, a veterinary cardiologist should be consulted before a procedure requiring anesthesia is performed. The purpose of the following information is to make pet owners and caretakers of these breeds aware of the potential for anesthesia-related risks. Certainly your veterinarian and his or her staff should also be aware of breed-related sensitivities and take all necessary precautions before, during and after anesthesia. But as an informed pet owner, you can provide a double layer of protection in the care of your beloved four-legged companion. Brachycephalic Breeds Most brachys (for example, bulldogs, pugs, boxers, Boston terriers, as well as cats with “pushed in” faces) have some degree of brachycephalic airway syndrome. The stress placed on the airways from the use of anesthesia can result in additional airway contraction, which can cause obstruction. Brachycephalic pets must be closely monitored from the point of premedication through the final step of extubation. Extubation (removal of the breathing tube) shouldn’t be attempted until the pet is awake, alert and swallowing. Removing the tube while the animal is still groggy from anesthesia increases the risk for upper airway obstruction. Unfortunately, many brachys are overweight or obese and must be ventilated while anesthetized. One way to reduce your brachy’s anesthesia risk (and increase his overall quality of life) is to keep your pet at a healthy weight.
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Vee Night
DO NOT GO HERE!!! This place will kill your animal in a second, take your money, and then be completely insensitive about your loss to your face. They are only concerned about taking money. I took my pet in for a simple treatment and they pressured me into a ton of other treatments. Suddenly, hundreds of dollars later, my pet wound up critically ill and hours later he died. I am serious about this. Also the front desk people are terrible. While I was taking my pet here, a woman brought her dog in and was bleeding rectally. The woman was crying and pleading for help. One of the receptionists finally waddled over to her after the pet owner pleaded for some medical attention for about 30 min. The receptionist had a cold demeanor and finally after 40 minutes she let the woman and the dog into be treated. All of these people in the company are callous and animal haters. They are cruel and greedy. Only come here if you want your pet to die.
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Linda Henry
We have been taking our pets here for the last 12 years and have found their doctors and staff to be excellent, caring, practical and thorough. We like that the staff are so well-informed about our pets and that communication via phone is always good such as help in rearranging shot schedules to save us trips with our multiple pets. We have seen 4 different doctors over the years and are very satisfied with their knowledge, caring and skill. When we have had an emergency, we have not had any trouble getting good service and referrals when needed.
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A Private User
Four Corners is outstanding. I have been bringing my dog and birds here for over 15 years. They have always provided exceptional care and are very courteous. Their patience and professionalism are unsurpassed. I have recommended them to family and friends who also find them wonderful.
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Kathy Allphin
Been going to Four Corners many years, long before they moved to the Oak Grove location. Dr Laura Becker is our vet, but we have also seen Dr. "K". The Dr. Assistants and Technicians are wonderful. I will always use them and have recommended them to friends.
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A Private User
Weve been bringing our dogs and birds here for 10 years and they have been wonderful. When my sons bird got sick and had to be put asleep, they were wonderful with my son and made his last moments with his bird less stressful and upsetting.
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Fiona Elkins
AMAZING staff, extremely knowledgeable Drs. Everyone is very kind, compassionate and accompanying when possible. HIGHLY RECOMMEND wish there were more stars to give!!
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disvoranu
Excellent doctors, staff, and facility. We have been taking all our pets here for 30 years, since they were located on Monument. Theyre wonderful.
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jessica hightower
Have been coming to four corners for over 20 years Dr. K is the best bet I could ever ask for. Would never changes vets.
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Amy Heavener
Super friendly and a very clean environment. I can tell the staff really cares about animals.
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Cliff Phillips
Thanx for the love folks, Wook and I love you to. Highest marks . BRAVO
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Burt Kaufman
Great old fashioned vet office with original doctors
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Ashley Lenart
Great staff always honest and help out my girls.