Pinole Pet Hospital

1400 San Pablo Ave, Pinole, CA 94564, USA

Category:	Animal Hospital
Address:	1400 San Pablo Ave, Pinole, CA 94564, USA
Phone:	+1 510-724-8766
Site:	vetncare.com
Rating:	4.1
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–1PM Closed

Location

Photos 86

Reviews 9

sophiafaith

Professional, yes. This was my experience: I called on Valentines Day, because I had noticed a boney lump under my senior cats chin. Ive never had a pet until this cat, she was going on 16 years old, and had always been in excellent health. So I brought her in immediately for an exam. "Oh, youve never brushed your cats teeth!" Uh, no. Its a cat, and Im not that pet owner that lavishes all manner of expensive procedures on an animal. Not that I dont love her, but shes always been healthy..... Anyway, they soaked me immediately for blood work for several hundred dollars to find out if she could withstand anesthesia so a couple teeth could be pulled. Ive never done this, and was caught up in emotion and just wanting to do the right thing by her. I just wrote the check, and hoped for the best. Shame on me, and lesson learned, the hard way. Because they could have just sedated her to check her teeth and jaw to see if it was necessary to put everyone through such stress and trauma. Naturally, when the blood work came back fine, she was immediately scheduled for surgery. After just a couple hours, I got the message from the vet that her jaw wouldnt be able to withstand any teeth getting pulled. That it was cancer, and her jaw was moth-eaten. "Putting her down" would be the most humane thing. I had to take out a line of credit to take care of my sweet girl, who didnt survive the week. Now Im paying for a dead animal for 6 months. In retrospect, and with all due respect, I feel they could have just sedated her, and checked her teeth, jaw and gums for disease. And I hear those blood panels are a fraction of what they charge customers. I learned the hard way, but I feel like doctors across the board will try to soak patients for as much as they can get away with, taking advantage of the emotions and vulnerability of owners and parents. I will not be returning to this establishment.

Marcos Maravilla

For doctors have a lot of knowledge of animals my dog has always been with them since he was a baby I see a lot of people complain about prices but everything went up and so is everything else but thats the way life is

Martha Lipkin

Theres been a change in staff. Their best doctor has retired. Their prices have gone up. Seems all they care about now is money. Weve had several issues since then. We will be taking all our pets elsewhere from now on.

Christine Norman

Have been taking my dog there since he was 12 weeks old they have been taking good care all of his docs have gotten pregnant and left Im hoping they will save him today he got Lyme disease pray for him to be allright

Rachael P

I adore this practice. I have had a couple of emergencies and I have always been accommodated. Great people in the front and in the back office. Great team. Plan on being a long term client.

A Private User

I love the staff and they are so helpful. They care about your pets and will everything they can to help. Thank you so much Pinole Pet Hospital staff!!!

Lynn McCue

We took our male cat in for a rash he had. The vet was thorough, though we never actually found out what it was, it did go away.

Jonathan Moreno

Very friendly staff. Took very good care of my pup throughout everything going on.

Ronald Ball

They are a great pet hospital.