Category: | Medical Laboratory |
Address: | 1995 Zinfandel Dr #102, Rancho Cordova, CA 95670, USA |
Phone: | +1 916-638-1858 |
Site: | secure.questdiagnostics.com |
Rating: | 2.3 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
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Britten Fisher
Had a mobile clinic com to work. Lady was shaky and going through hot flashes. Said she had like 7 years exp in a hospital lady couldnt get a vain to draw blood. Tried both arms. Said I had to go to a office to do it. Couldnt get in touch with a human. All automated phone. No one answering phones very unprofessional very scary trying to trust people in the labs to stick needles in you when no one seems knows what there doing. QUEST DIAGNISTICS NEED A COMPLETE OVERHAUL. THE CEO SOUPD BE EMBARRASSED TO BE MAKING MONEY LIKE THIS.
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Kristen Graves
Hours, and staffing, make this location impossible for any WORKING person to be seen. The website should state, "Appointments not necessary, unless you do not have 2+ hours to wait". Quest should also consider the fact that most patients are fasting. Since each procedure takes approximately 5 minutes to complete, Im not sure what the extremely slow turn around time is all about. Obviously, staffing is not adequate.
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Peggy Hays
This is a poorly run facility. The receptionist does not treat clients with respect, she shouts out their insurances and embarrassed a few in the reception area. I have been here several times before and yet this time they have lost all of my information. I waited over an hour with a not too full reception area, for a 5 minute draw.
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Carol Davidson
Unresponsive to patients in waiting room. Chatting personally amongst fellow co workers within lab. Inability to access obvious vein. Poor quality of ability. Poor quality of standard of care for patients. Embarrassment to profession from someone that knows the job and how to do it correctly!
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David Lee
Service is garbage. Waiting time is ridiculous. Receptionist is very rude (and thats being nice). Going I for a blood test should not take this long or be this difficult. This place is hard to find and outdated. Again garbage so say the least.
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Brandon Murphy
I would rather go to DMV than wait here. 2+ hours.. And nowhere to sit. Literally had to stand for 2 hours. I asked if I could wait outside and was told "well Im not calling names outside"
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Tennessee Kelley
Long wait times and no one thinks to let you know you will have a 3+ hour wait... there was people sleeping in chairs.. not ok. Filing a complaint with my insurance.
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A Private User
Superb experience. Appt makes it go very quick. Very professional staff. Would recommend....though I want it to be my little secret.
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Maryia Meliuk
Waited for over an hour as a walk-in (no more than 5 people ahead of me), dont come here without an appointment.
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Suzanne Root
Walk ins will wait for a very long time. After 2 hours, I left without being seen. Make an appointment
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Kalamity Carly
Sometimes its busy and they cant help that,but the staff are very friendly and quick.
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Jane Schultz
Been going to this lab for decades ... Very professional and friendly.
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Janis Houser
Very goid fadt when u make appointment staff nuce friendly
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A Private User
Love them, they are the best.. Would highly recommend.