Category: | Medical Laboratory |
Address: | 1008 Riley St, Folsom, CA 95630, USA |
Phone: | +1 916-983-3522 |
Rating: | 5 |
KA
Kaitlyn Parks
I originally went in on Friday around a little before 9 for my glucose tolerance. I waited like 20 minutes and then was promptly told by Mary that I came to late for my testing because itll interfere with their lunch, which it wont because I wouldve finished just before 12. So that was pretty crappy considering i was fasting for this test. So I went in on Saturday and stood there till they opened at 8. It was pretty quiet that day and got helped right away. During my 3 hour stay i was treated with respect by a wonderful lady who even asked me what vein worked the best for me, striked up conversation and just all around was a nice lady who knew her job and did it well. The place was nicely done, spacious, clean and had a neutral atmosphere. The bathroom needs some TLC but it doesnt effect my rating of this place. All in all I give this place 4 stars for my Friday experience because it felt unprofessional to refuse service to someone because the service they need will "cut it too close" for your liking. Note to management: even if someone requires a service thatll end even a minute before your lunch, that doesnt give your employees the right to look at the service needed and refuse it. I understand you guys close for lunch but to blatantly tell a customer "no" due to convenience is unprofessional and can harm any business regardless if its in the medical field or retail.
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Lillith Sullivan
Made the mistake of scheduling an appointment here; walk ins were processed while my appointment time came and went. Front desk had difficulty figuring out the paperwork and payment and whether she could arrange a timely FedEx pickup when she checked the sign in sheet nearly an hour after my appointment (then she let us all know that "making an appointment doesnt have anything to do with anything"). Front desk also tried to turn away a lady there for an A1C draw by barking at her that drug screenings (?) werent done after 3pm and that shed have to come back another day. Bad day, I guess. Will find somewhere else to get blood drawn.
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Mark Smith
Rude Staff! Plain and simple. Watched them treat the two customers ahead of me rudely and then experienced it myself. Last thing I was going to do was let some inept, overweight, unhappy Labcorp employee stick me with a needle so I left. This lab is the bottom of the barrel
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Pat Schmidt
Mary is the kind of employee every business should have. Shes kind, sweet and knows how to draw blood! This lab is where I always try to go.
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Brian Rasmussen
Mary usually works the counter and administers the blood-work. She is very sweet and accommodating!