Urban Pet Hospital

2308 Lombard St, San Francisco, CA 94123, USA

Category:	Animal Hospital
Address:	2308 Lombard St, San Francisco, CA 94123, USA
Phone:	+1 415-400-5754
Site:	sfurbanpethospital.com
Rating:	4.7
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–7PM 8AM–7PM

Location

Photos 12

Reviews 14

Mariola Gajdka

I would give them 0 stars if that was an option. What started like a nice, neighborhood practice, turned into money making machine in no time. I feel bad because I recommended their practice to my friends. Here is what happened: My 12 year old cat, Nate had to be put down. He had been very sickly since I adopted him(6 years ago) and started going down hill pretty rapidly over the last year. He lost half of his weight and after $600 tests the dr at Urban told us he had serious liver problem. We decided to let Nate live in relative comfort since he was still eating, drinking and being social. I informed the doctor I will be putting him to sleep when he gets worst. He did. I called Monday and scheduled the appointment for 4PM. I told the receptionist it was for putting Nate down. My sad, heart broken, husband arrived with our cat at 4 only to discover tons of people with their pets checking in, out, waiting, calling etc. He had to wait for 40 minutes to be taken to the room. The doctor came over and acted like he did not know why my husband was there. Then he second guessed our decision. It was horrible! If you ever had a chance to euthanize your pet, you know how sad, devastating, emotional, guilt producing that experience is. After few minutes my sick, stressed out, half alive cat was removed from the room to put catheter in " so he will be more comfortable". There was ABSOLUTELY NO NEED TO PROLONG HIS MISERY AND PUT CATHETER IN. It was done to escalate the cost of the whole operation. End bill : $500 I did have to put to sleep 2 of my previous cats and 1 quick shot did it all. There was no need for catheter or 3 different drugs. To make the long story short: The quality of the end of life says volumes of the practice and speaks much louder than vaccinating perfectly healthy, cute puppies. I am so disappointed and angry. I feel the lack of empathy and sensitivity of Urban Pet Hospital is absolutely appalling. I feel my husband was totally taken advantage of and my cat died stressed out and in agony. I will never use those people again for any of my pets.

Ashley Baugh

Really, really wonderful team here. Ive been to several of the top rated vets in SF and this team blows the rest out of the water. 1. They really care about the animals. I got follow up calls to check in on my cat days after her visit. When I had to leave her there overnight, the team knew her and her personality and has clearly spent time trying to keep her comfortable and happy. 2. They were always upfront about costs and willing to give me options. Every time they suggested a treatment, they gave me an estimate of costs before moving forward. 3. The doctors are very skilled and super smart. They were always willing to explain both the diagnosis and the treatment medically in a way that made sense. Great team, highly recommend them.

Christina Lien

Found this place as a new resident to SF and am so glad I did. I found a lump on my dogs breast that made me nervous. The dr was so open about all the possible outcomes and reality of the situation. After some tests it made sense to have surgery done to remove her entire left chain of breasts. During the surgery they found additional cancerous lumps. The process and healing for my pup were so quick and she is back to her normal self with almost no scarring. The staff were very friendly and called regularly during her recovery just to check in on us. We continue to go back for other checkups and needs. I would definitely recommend.

Sean Ward

We have been going to Urban Pet Hospital for over a year now. We used to take our 13 year old boxer Sarge there until we had to put him down. During this time, Dr Garg and his team have treated us like family. When it was time to put Sarge down he shut down his office for us and came to our apartment. Although this was a very tough time for both my wife and I, Dr Garg and his team made it easier. Now we have our new puppy Smitty. Even tho weve now moved out of the city, we still make the trip in to the Marina to see Dr Garg and team because we couldnt think of having anyone else care for our new pup.

Elizabəth H.

They were very nice. The gentleman at the front desk, was friendly and helpful. I will say, that i think the doctor lacks some compassion when it comes down to the financial but he is just doing his job. I dont see him going above and beyond. He just does his job. Good enough for me. My babygirl was back to normal, after having an allergic reaction, in a matter of days and they called 48 hrs later to make sure she was doing well which i thought was very cool. Overall, great place. Clean environments. Friendly staff.

Phil Foster

They deserve 10 stars. The doctors and staff at Urban Pet Hospital go above and beyond with every patient. The patient always comes first with them, and in my experiences with them they have always spent as much time as I needed answering all of my questions and concerns. Words can never go far enough to describe how much we appreciated Urban Pet Hospital.

Andrea Ferreira

I am more than pleased with Dr. Garg and the staff at UPH. Appointments are easy to schedule online or by phone, and there is always a quick turn around on email requests. Their calm bedside manner puts myself and my pet at ease and I am happy to receive quality care and service here.

Bailey Hongladarom

Dr. Garg and his team are wonderful with our dog Porter. We have visited them on several occasions and each time they are very attentive and great with following up. Porter actually looks forward to the vet thanks to Urban Pet Hospital.

Kimberly Soorajbally

Dr. Garg was very responsive to my concerns. He spent a great deal of time explaining what he was planning to do and described physiology in detail. Prices are reasonable and staff very kind:)

Ashley Kemmler

Dr. Garg and his staff are AWESOME! Even with a city wide blackout, they were there to help us with our veterinary needs. We are very happy to have found a dependable source for care.

Karen Melander

Good with appointments. Diagnosed the issue, friendly staff, follow up. Reasonably priced. Highly recommend.

Peg Morris

Dr. Garb and staff are kind and above all competent. I highly recommend them.

Lee Epstein

Excellent medical care for the furry one in our family!

Natascha Huebner

Really good service& good prices