Advanced Health Care

Reviews 7

RE

Rebecca Frank

Very disappointing. The place looks nice, and puts on a good show. Yet, when you spend more than a few hours a day there for several days, you realize they are short staffed, and ill trained. They might be "okay," with someone with a broken arm or hip. However, my mother had a sever brain injury. The majority of the staff were not skilled enough to help her. The OT and physical therapist were good. The speech therapist was very condescending. The staff who worked in the kitchen were very nice and more polite than the CNAS. The CNAS would life my mother out of bed and throw her in the shower without even talking to her or treating her well. The first day I was there, I noticed they did not change her for five hours. My sister observed one time while she was the toilet, the CNAS did not clean my mom or provide and hygiene care. There was one male RN that was nice and skilled. All the other RNs seemed to have no idea what they were doing. It was very difficult to get assistance. My mother was going downhill for a few days. My sister, who is an RN had to insist they give our mother some fluids and run some tests. The nurse putting in the IV for the fluids had to go back to the supply room five times to get the right needle. Then, she didnt even know how to insert it. My sister had to help her. We had to request a urine test. They wanted to get my mother on the toilet to do so. However, my sister had to tell them my mother blood pressure was getting so low, it was dangerous to sit her up. Thus, my sister had to tell them to do a straight catheter to test the urine. They had great difficulty doing that. I am not skilled in the health care field, and I was shocked when the nurse asked me to help. Finally, that night, I asked the nurse when we would see the results of the test. We were told it would not be until after the weekend. The Dr. left the facility without communicating that to us, nor checking in on our mom before leaving. My mom was burning up with a fever and becoming more and more unresponsive. There just happened to be an admitting Dr. standing by the desk. I had to be very assertive and practically beg for her to see mom. She was slightly familiar with my mom. She commented on how she had met her during dinner one night. After an hour, the Dr. finally came to my mother room. She took one look at my mom and called 911. The result was my mom had urinary tract infection that went septic. She then got pneumonia, She was in ICU for a week and half and then on the floor for a few days. They took my moms belongings and stuffed them in garbage bags. We lost many items. If they would have called us, we would have gladly come back and packed up our mother things. When my mother was going to released from the hospital, and ready to back to rehabilitation, they initially lied and said they did not have room. However, we knew another family there and knew there were rooms. Then they said they would not accept her back. If my mother would have received better hygiene care, and faster better quality care leading up to the infection becoming septic, ICU and everything could have been avoided. It is unacceptable that we had to be so assertive to get our mother medical care.

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DA

David Hildebrand

Advanced Care of Aurora did a fantastic job with my 84 year old mother, who broke her hip and needed a rehab-only place. First of all, the place is light, spacious, pretty--aesthetically uplifting. The grounds are well maintained and there are nice spaces for visitors to sit, inside and outside the facility. There is free wifi. My mother, who is fairly particular about her care, had no complaints about the staff; indeed, she was uniformly very positive about everyone. The care was professional, attitudes were upbeat and constructive, and she never complained about people not responding to her calls for help or information. The facility takes Medicare and is located in an area of Aurora that is fairly easy to get to.

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A

A Private User

Both my grandparents had the pleasure of recovering from different medical situations at Advanced Health. We have a big, supportive family and speaking on behalf of over 10 of us, this place was superb not only to my grandparents but to all of my family. Every time we visited the facility we found my grandparents in great spirits and willing to work towards a speedy recovery because of the friendly and motivating staff. Glad we took them to this place.

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CA

carrie gayles

So sorry to hear anything negative about advanced care.. From the moment I walked in the door until my final days WWII. Completely satisfied with aa lol the care I received. Staff was always avail and helpful. ..dining services were excellent in providing meals as requested.. overall the place was kept very clean and in order..

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A

A Private User

My 84 year old mother is in Advanced Rehab. in Aurora, Colorado recovering from a knee replacement and the place is quite good -- she enthuses about the people, the food, the professional staff and the facilities. We are very happy she is there, in good hands.

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A

A Private User

We got a tour from Nichole and she was the most wicked, heartless person. I will never step foot in there as long as she is there.

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SU

Sue Andrews

As I walk into Advance I fell in Love with the environment and atmosphere. My husband Andy Andrews will be in great hands.

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