Denver Health

Reviews 3

CO

Courtney Dorrance

I went to the Womens Care Clinic for my pregnancy and enjoyed it. I had to be induced at 41 weeks, and when I went in on a Wednesday night I really loved my labor and delivery night nurse Noelle/Noel! I had a cold going into labor (of course) but she helped to get me cough drops and cough syrup to help with that. The next morning my daytime nurses were very experienced and gave me tips on how to control the pain of contractions. They let me have my boyfriend and lots of family members in the room. I had an emergency c section scare when my babys heart rate was dropping after my epidural, and although I was confused, the whole staff was very on top of it--from the anesthesiologists to the doctors! They whisked me to the OR and the girl anesthesiologists with the glasses played music off her phone to help calm my nerves while they got everything prepped. Everyone was so friendly, and I dont know why I was shocked to find them so friendly, but I was. After that, my babys heart rate stabilized, and they tried to natural birth for a few more hours, but at 26 hours of labor I did have to have a c section because of the risk. But I didnt feel any pain--or even "tugging" like the anesthesiologists said I should feel. After my baby was born that night nurse again came through to really help me in my recovery and even wheeled me down to the NICU so I could see my baby (after two hours of being in the recovery room). Seriously the best nurse I have ever had! I wish she was also my recovery mom/baby nurse. My recovery mom/baby floor nurses were alright, but I feel personally three days is not long enough for c section recovery, and that the doctors on the mom baby floor werent very explicit with instructions on care and/or pain management. Because of the cold, I was constantly coughing and it was so painful for the first two days. My C Section was my first ever surgery, and the first few days I wasnt on top of taking my medications like I should been--I got oxytocin every four hours, but didnt know that I could take if every four hours, so I was in excruciating pain when in my opinion I shouldnt have been. It was only until on the third day that my day nurse recommended to be timely with it and then did it seem to really help! Also I had to board because my baby had to be on antibiotics, and they took her a couple times so I could get rest, but one nurse rudely told me that the "point" of me boarding was so I could watch her and not the nurses... Had I known this I would have been way more open to them watching her during when I was admitted, but I didnt want her to be formula fed so I didnt, and it wasnt until her last day being boarded that they told me they had donor breastmilk! All in all my recovery nurses were okay--didnt make my stay special, and the doctors werent that helpful either. Ironically the doctor that helped me with my painful constipation questions was my babys Doctor during her boarding!! My other doctors didnt even warn me about serious constipation for my C Section. I almost went to the ER because of the pain--I could barely touch my stomach without painful wincing! (Not the incision) The rest of the hospital is kind of gross, especially the main pharmacy, but the mom/baby and delivery was clean and nice. Really, those few doctors and nurses on my labor and delivery made the most difference and I am most thankful for them! So labor delivery- 5 stars Recovery- 2.5/3 stars

LE

lezbelle123

Denver as a whole is a real LGBT-friendly city/area. However, I wish that I could say the same thing for Denver Health; particularly for Dr. Kim, a Urologist/Surgeon who, on October 26, 2010, performed my emergency Orchiectomy. This after I, a transgender woman living in Kiowa at the time,literally "Took matters into my own hands and did a self-orchiectomy" using tie straps. One which, to many might seem crazy unless one takes into consideration that Im on SSD/SSI and have crappy Medicare. Anyway, in need of emergency surgery, I got into my car and drove into Denver, one of the nearest hospitals besides Limon [ " Red" County]. Upon being admitted, either Dr Kim or his intern made an uncalled for comment about my " Having to sit to pee for the rest of my life" [ To which I replied, " Ive been doing that for 20 years, you...."]. Anyway, I was quickly anesthetized and taken into the surgery room, at which time all went well or so I thought. However, upon awakening the very next day in hospital bed, I would soon discover that that was not necessarily the case. I was left with a badly damaged "body part" [ as one may imagine]. One that took well over 6 months to heal and probably should have been amputated while in surgery. Add to that the older male nurse who, when taking out the catheter they inserted, was rather rough, sarcastically exclaiming " These things werent meant to be comfortable". The only professional at Denver Health was the hospital psychiatrist. One who, rather than order me into involuntary commitment, simply asked if I wanted to kill myself or just eliminate the birth parts I no longer needed because of Medicares refusal to pay for SRS. I admitted that the latter was true, after which time I was given discharge papers and told to return for follow-up the next Monday. At which time I did and asked the arrogant intern, " Why the **** did you leave me with this damaged, useless piece of crap?" His reply: " The surgeon thought itd be best and Medicare refused to pay for SRS". In part I blame Medicare and their refusal to both fund SRS and change the " gender" upon my card; per orders of the awfully backwards Social Security Administration. The Connecticut DMV changed it in 2006 when I still lived there; but not the stupid SSA. However, I place much of the blame upon Dr. Kim and his LGBT-phobic staff. Thanks to your refusal to do the right thing, I now have bladder problems and severe incontinence! Having returned to college, this makes life rather miserable. The statute of limitations is two years for medical malpractice suits, something I learned when trying to find the right medical malpractice attorney. Otherwise, I would have sued Dr Kim and staff, and Denver Health as a whole, allowing my attorney to " take them to the cleaners".

JO

Jonathan Chappell

I was admitted into the ER yesterday. I could hardly walk and was taken to a room rather quick so that was good. Once I was in a room I was followed by a large team of health workers, The usual questioning about my information and symptoms began. The unsatisfactory part of the experience began we each team member started asking me the same questions, like each one was repeatedly entering my information into the system. I finally stopped them after the fourth or fifth time by repeating my symptoms very succinctly over and over with them questioning in a very frustrated tone of voice. I was in pain and and did not was to talk since it hurt to even do that. I was asked to take a urine sample and was sent down the hall to the restroom unassisted, considering how much pain I had and how disoriented I was, I felt a little upset by this, considering that I was very concerned about my ability to function on my own. I filled the sample and returned to my room where I waited for a half hour with my sample in hand. I sat and listened to the team of workers outside my room socialize, which is normal, but I felt that some of the subjects they spoke about were very unprofessional. Not all employees were engaged in this behavior, but the majority were. I dont really care except that I had my sample in my hand... and was in pain with being offered any pain medicine or even ice.Finally the sample was taken, I waited another hour, without any pain medication being offered or ice for my injury. After a while another nurse returned and said I needed to be moved and and ultrasound be taken. When I arrived in the ultra sound office the nurse there did not have my information and the team in the ER had even failed to give me a wrist band. So again I waited.. for a nurse to go back the the ER and get my wrist band and return. The nurse who was in the ultrasound office seem uneasy about treated me and even seem like she didnt know what she was doing or was new. But when I asked how long she had worked there she said 15 years. After an uncoordinated exam I was moved into another waiting room so that a Nurse could move me back to the ER. Once I returned to the ER I was finally met by a nurse who cared for me properly. She gave my Ib prophuen, water, and crackers. She was the one saving grace of the visit, however I was already pretty upset by the treatment/ experience I was having. After I was discharged I requested the patient advocates number, I do plan on contacting them. In the end I going to get a second opinion about my pain.