North Suburban Medical Center

Reviews 3

JO

Joe Momma

I went into the hospital for back surgery as my ortho surgeon uses this hospital along with the Lutheran over in Arvada. This was on a Monday, Sept. 10, 2008. I under went surgery on the back side to install the hardware. Then, on Weds. Sept. 12, 2008, I was back in surgery to remove my two bad discs and replace them with bone for a fusion. After this surgery, I was back in my room, after coming out of anesthesia, resting. I started having chest pains and called the nurse to ask for more meds. She came back a minute or so later, and said I was having a heart attack. They had me sign a consent to treat form and rushed me somewhere. During the procedure to place a stent, the pain was so unbearable, they put me under anesthesia. I woke up 6 days later from a coma after dying, be resuscitated, put on life support, with renal failure, organ failure, etc. because they put about a litre of IV contrast dye in me even though I had an red alert allergic wristband on as Im allergic to IV contrast. During my coma, I was told by my mother and friend, the hospital called them on Thursday, the 13th and told them I was on life support and in a coma. My mother and friend flew into Denver and were at the hospital on Friday, the14th of September. About 3 days into my coma the hospital wanted to pull the plug on me. My mother refused and I woke up three days later. After being in the hospital for 17 days, I was finally released. I received no followup care for my hypoxic episode which was in my records. I had a followup with the ortho surgeon about a month later. I was pretty much a total wreck. I could barely walk with a walker, I couldnt hardly sign my name, etc. After my visit with the ortho, he told his NP to call the hospital and tell them they had a risk mgmt. issue and that was the end of my visit. They prescribed me some vicodin and valium for the pain and the PTSD I was going through. I asked for my records as soon as I could because I was considering filing a malpractice suit, the risk mgmt. issue and when I got them I found the hospital had changed the date of the heart attack from Weds. the 12th to Friday, the 14th as I was being released from the hospital. A pretty neat trick considering I was in a phucking coma at the time. Both the hospital and my ortho surgeon, whom I wont name for litigeous reasons, conspired to wiggle their way out of a lawsuit. From the heart dr. that tried for 6 hours to do the stent procedure which killed me, the treating physician, who said I wasnt having an allergic reaction to a litre of IV contrast which plugged up my kidneys and put me into renal failure, to the nuerologist who said I didnt have any brain damage after having a hypoxic espisode of dying and going without oxygen to the brain for more than 6 minutes which causes irreversible brain damage. Ive since been diagnosed by a leading nuerologist here in CA with Lance-Adams Syndrome with anoxic encephalapathy. Basically, Parkinsons Disease with brain damage. Now, Im on the right meds at the right dosage for now. But, LDS is a progressive disease just like Parkinsons. I highly recommend you try another hospital as this one blows...

DE

Desiree Marye

I dont like giving bad reviews, but sometimes it is necessary because they continue to do a poor job visit after visit. 1st, I would like to recognize the xray ladies that were in the ER tonight. They did a phenomenal job making my sister feel as comfortable as possible and went out of their way to prevent her further pain. Their attitudes brightened up the rm. Now lets get to the rude, judgemental people. The people at the front desk are always rude. My husband has been here many times due to a chronic condition and almost every time the people at the intake desk are rude. Tonight my sister visited because she was in a car accident. I was close and went to the location of the accident. The paramedics recommended she went to the ER. Considering the cost of an ambulance ride ($1,500+) to a hospital less than a mile away, we asked, can we take her there? The paramedics checked her and cleared us to take her in. As we arrive the guy working the intake starts questioning what happened, my husband explained what happened. He then asks if the police were called and if the paramedics showed up. My husband explained yes, however we were cleared to bring her in ourselves. As soon as my husband told him about us bringing her instead of the ambulance his eyebrow went up and he began to question why we decided to do this as his eyes are rolling. We explain our logic behind it, again he rolls his eyes and says we can go back to the room. At this point my mom was there, and I needed to go park my car. My husband pushed my sister back to her room, I went to park my vehicle, and my mom waited in the waiting room for me. Once I had parked we asked to go back, they explained only two people are allowed to go back. I call my husband and explain this to him. He comes out to let my mom and I go back. As we go to go back the intake lady yells "hey only two people allowed back!" My husband says "yes, I just came out to allow the two of them to go back." She then argues "what about the lady that was with you?" My husband explains "the lady that was with me is right there getting ready to go back,"referring to my mom. The guy that was judgemental earlier is also sitting there, he was motioning and telling us to go ahead and go back and kind of shushed the lady from being argumentative. We then get to the room my sister is in, and as soon as we walk in we are greeted by I believe a nurse, saying "only two people allowed in the room!" We look at each other and count "one, two?" She then rudely questions "what about her brother?" We state "he is not here". She then says "well where is he at?" I rudely explain "he left to allow my mother and I to be with my sister!"

TA

Tammy Alverson

Worst place ever! DO NOT go here! I took my daughter Alexa to their ER where she waited in excruciating pain for about 35 minutes after arriving before being taken back to be treated. Once she was taken back, she waited for about an hour before the admissions/billing (always all about the money) lady came in asking her all kinds of questions while my daughter is barely able to speak due to being in so much pain, when finally, a very angry looking nurse comes in, sees the admissions lady and just leaves without saying a word or doing anything. About another 20-30 minutes pass by and a doctor finally comes into the room and starts asking all kinds of questions. About 5-10 minutes after that, the same angry nurse comes into the room and flat out lies to the doctor about coming in numerous times before to check on "the patient" my daughter. The lying nurse had done nothing! The doctor orders a bunch of tests and pain meds via an IV. They all leave and the nurse just threw some blankets on my daughter and leaves again finally returning to put the IV in. As someone with some serious medical issues, I have had enough IVs and blood draws to know when someone does not know what they are doing. The nurse couldnt find a vein. When she finally thinks she has found one, she then force feeds the blood out of the IV by constantly moving it while in her arm for the slowest vial fill ever. She then flushed the IV and gave my daughter the pain meds through it which looked to be more painful than what my daughter went there for in the first place! I really feel they have incompetent so called "medical professionals" working there. I wanted to leave and take my daughter somewhere else, but my daughter was in too much pain. I cannot believe how awful this place was! Not one person smiled, was friendly, acted like they cared about any of their patients (at least you knew the truth, that its just a job for the North Suburban ER medical staff that wouldnt be there if they didnt need a paycheck), none of their staff had any kind of bedside manner, or gave me any confidence in their skill set whatsoever! They still couldnt figure out what was wrong with my daughter, so again North Suburban was instilling great confidence here! As someone who lives 10 minutes away from North Suburban, I HIGHLY recommend you go anywhere else but here, even if youre dying cause the odds are you will be dead before they get one of their unqualified staff to help the process along.