UCHealth - Memorial Hospital Central

Reviews 3

LE

lex van haaren

Let me begin with the negatives, the staff is extremely inexperienced and take an extensive amount time to assist you. I began my visit at mhc at approximately 8 p.m. mind you I went know for extremely bad bowel pain, I will leave the details out for this review but I can tell you it was not pleasant. Turns out it happened to be a large amount of kidney stones built up over time in my lower abdominal region. Any who, it took about two hours for me to be send to the back only to wait another hour to be put in a room. This entire time I was in the most pain I have been in my entire life. It was extremely painfull. I had mentioned how much pain I was in several times in the nicest way possible and no response. Take note they were busier then normal. When I did finally make it into a room it took another 35-45 minutes just receive a small amount of morhine. (I was in the worst pain of my life) yet when I told my nurse that the pain was increasingly worsening. It took another 3 hours for them to manage my pain with an alternative to morphine with had absolutely no effect on me. When they gave me the new medicine it began finally making the pain slightly tolerable, I would say a 8-9/10 vs the 12/10 3 hours prior. I went and did a catscan at that approximate time, which is when things finally took a turn for the better. When they did my catscan and found out how many kidney stones and the severity of the situation was they began to take it more serious. (Going back to my earlier statement of inexperienced ) Next I went to the 6th floor as they had advised me that I would have to have surgery to have the bigger stones as large as 7 mm. I was not a happy camper. And I love camping.. Next i meet my new nurse on the 6th floor, this man was named erick. I apologize if I did not spell this correctly. This gentleman was what made my stay do able. He took exceptional care of me and was always there when I needed him. He even stuck around for a while and chit chatted. The bad was the fact that I could not sleep to save my life. Erick was able to manage my pain successfully but I could not sleep due to two reasons, there was construction going on the floor above me, it was very early and with the pain I was in I needed my bare minimum 15 minute power nap. Yet when the construction stopped, there was an older man next to me behind curtains that snorted horrifically loud as well as grinding his teeth like a screeching bat. When him yelling strange things throughout my stay, the construction or his PHONE going of every 20 minutes on top of everything else, there was a light. I was to thank the early a.m. staff of 10/14/15 on the 6th floor I was to thank you one last time. And especially Erick, the doctors , and the nurses for everything. The friendliness that you guys showed me was truly appreciated. P.s. the 5 stars are for you buddy, my only recommendation is keep doing what your doing. Sincerely, Lex van Haaren CEO&FOUNDER Aquatic Electronics

KA

Kaitlyn Kittens

My last visit to Memorial Central almost cost me my life, and has given me MRSA. YOU NEVER PRESCRIBE CEPHALAXIN TO SOMEONE THAT IS BATTLING A FIRST-TIME STAPH INFECTION. And they did. not once, not twice, NOT THREE BUT FOUR TIMES. August 30th, I thought I was gonna be in the grave. I never saw someone, a doctor, judge someone else based on sexuality, as I am a transexual, or femboy rather. I was wheelchaired in by my mom and if it wasnt for my Lord Jesus Christ, id probably be dead....... I had a pocket full of fluid (basically it looked like a seroma) giving me toxic shock syndrome. Now maybe I shouldnt have gone at 4-5 in the AM, but I was so sick the only thing I could do at that time was get hospitalized. No blankets. 60 degrees. Cold. The operating lamps in the room had dried up bodily fluids from someone else. My mother covered me in 20 robes and 10 towels. The homophobic doctor left me there to rot for 2 and a half hours, of which I fell asleep during and had out of body/spiritual expierences that I still havent told my mother about. Dr. Clinton Fouss should be avoided at all costs - I needed an MRI done on my stomach to see if I was basically DIEING or LOSING LIFE FROM TOXICITY POISONING. Meanwhile, the nurses are playing hot potato with baked potatoes in foil, literally. It was a bad night. Thank god I have my doctor in woodland park. He immeadiately looked at my abdomen and determined possibility of MRSA. I am currently on anti-biotics prescribed by him, Backtrim to be specific. But I WOUD NOT HAVE MRSA IF THE HOSPITAL KNEW THEIR PILLS AND SCRIPTS BECAUSE YOU NEVER PRESCRIBE CEPHAXLIN FOR BACTERIAL TYPE INFECTIONS SUCH AS THIS. I am furious but I cant do anything except rest and rest, drink water. I will most likely die from MRSA at the rate that pocket came in. I had to drain the pus and take care of it myself.......so I dont see myself going anytime soon, but thanks to Memorial Hospital, I will live with staph for the rest of my life. I will live with no hopes to having a man by my side because no person in this world deserves to have the disease I have. My joy has been taken. Smashed. It shouldnt matter whether I used drugs in the past or not. I cant believe that I couldve beaten what originally was a small skin infection of Staph, but memorial has been making superbugs since the dawn of misinformed doctors. Thanks Dr. Michael Laroche for writing a script that turned into my life sentence. And thanks Mr. Clinton Rouss for being so homophobic you didnt wanna touch me with gloved hands. As soon as you heard the words "Im gay" (and which is pretty damn obvious with painted nails n frilly lace wristbands,) God will punish you for this, Clinton Rouss. You neglected a patient who was twitching and watching light of life fade away from Toxic Shock Syndrome. Its a good thing I have a strong immune system or else my mom would put you in the grave. Bad hospital. If hospitals were presidents, this is worse than Nixon.

KE

Kevin Brewton

Intentionally short-staffed. Inept signage throughout. This means it costs extra time to do everything so be prepared to spend more of your precious yet financially insignificant time to reach anyone by phone and to get to the right place. I usually overhear approximately one zillion conversations every visit between lost patients and staff who are doing their best to fill the void. The phone message should read: "We are experiencing a low ratio of staff to phone calls today, like every day, and we are sorry (not sorry) for the delay. Please stay on the line---the profits from your care are important to us." Ive also had to make TWO unnecessary visits to the ED (great name, I agree). After waiting patiently for an ignorantly vague answer then an intentionally vague answer from a supervisor as to whether or not they would take imaging for a painful neuro-spinal issue that had been missed while much less painful, I painfully made my way there and then was told by the ER doc "yeah, we only do that to tell the surgeon where to cut," and then sent on my way. "Sorry". One healthy bill sent to Medicaid. Not sorry! The second was because I called the nurse line (which was, to be fair, answered promptly) and was told to go in to have an EKG done for left arm pain and symptoms the nurse felt could indicate a stroke. The ED (not that kind) doc told me he saw exactly zero need for an EKG, to which I responded, "Then why was I told I told to come in?" Because she was following protocol. "Then follow the protocol, please." Apparently, the protocol is this: Just the right policies and just enough staff (including helpful, highly proficient doctors) to be one of the most profitable and top performing systems in the country, but not quite enough for prompt, ethical, well navigated service. Lost patience AND lost patients everywhere. Good thing I love my doc, but I think they know that.