Dermatology Associates

Reviews 3

VI

Vicki L

I went to this office after not having gone for several years. I went because I was having breakouts on a certain part of my face and wanted to update the prescription I was using for my excema. Despite never changing into a gown the PA, insisted on checking my chest and back for breakouts and while doing so decided I needed a biopsy of a mole right then and there. I tried to refuse but let myself get talked into it. Long story short, I am still dealing with breakouts, had better luck finding a new treatment for my excema after talking with the CVS pharmacist, and am paying for a biopsy I didnt even need. Additionally, a prescription the PA had written for me was not approved by my insurance company, the pharmacy called the doctors office several times to try to follow up with the PA, had to leave messages and never got a response. When I asked the PA about it she claimed to have never received any messages. The samples of sunscreen I was given were all expired by at least two years. I will never go back to this office. Please dont waste your time or money!

MO

Momma S

This was my second bad experience with Dermatology Associates of Glastonbury. I was greeted on the appointment line by a very rude individual who constantly overspoke me and put me on hold while i was speaking without notice! Evidently, I was bothering her by calling! Both myself and my two daughters have had horrible experiences here and will be taking our business to a more professionally run office. One one other occassion, my 17 year old daughter had called the office from CVS because they had never called in her prescription. The woman who answered the phone, Im assuming its the same one weve been having problems with, treated her like garbage, probably because she was just a teenager. If I were Dermatology Associates of Glastonbury, I would seriosly take a look at my phone staff and start making changes before potentially losing more clients. I understand everyone has bad days, but this woman is clearly a miserable individual.

JA

JannelleCT

If you can handle the front desk, the doctors are wonderful. Its true, the desk staff is militant. I was even turned away after 20 years because I forgot my current insurance card. Thank goodness, the doc is great.