Morales Luis E MD

809 Douglas Ave, Altamonte Springs, FL 32714, USA

Category:	Family Practice Physician
Address:	809 Douglas Ave, Altamonte Springs, FL 32714, USA
Phone:	+1 407-682-7272
Rating:	3.3

Location

Photos 1

Reviews 5

Jessica Rodriguez

Im writing to let everyone know that the last time we went to see Dr. Luis Morales (approx. a month ago, early March 2015) in Altamonte Springs, his staff had been laid off on that very day (or had been informed they would no longer be employed the next day), and he informed us patients, after our routine medical examinations, that he (Dr. Morales) was Bankrupt (due to Obama-care causing patients to lose their insurance due to high deductibles; his words), and is currently shutting down his medical practice within the next month or so. Dr. Luis Morales informed us he will be practicing with another Doctor at an office somewhere in Maitland, but as much as I like Dr. Morales as a person, the entire thing is quite shady. His entire staff was notified on that exact day that we went in for our examinations, many of whom walked out/quit on that same day, from frustration now that theyre unemployed, so the 4-5 staff members who stayed behind the desk and as nurses (assisted by a nurse from Florida Hospital Altamonte) helped us, but with a lot of unprofessional behavior (including nurses screaming at Dr. Morales, who happens to be in a wheelchair and is very soft-spoken btw) and yelling from frustration due to low staff from those who quit. The front desk register and financial records seems to be a mess; combining my bills with those of other patients, which I pointed out and had them fix. The receptionist at the front desk was unable to tell me anything; she didnt know whether or not she would be employed the next day. The entire experience was chaotic and quite unbelievable for a medical professional office. We dont know why the doctor didnt notify his staff earlier regarding their termination & the office shutting down, since a Bankruptcy takes time to go through the court system, so its all very shady but I have no evidence other than what we were told first hand by Dr. Luis Morales. He said the office will close indefinitely due to Bankruptcy, and he is taking patients with him to another Doctors office, if you wish to follow him. We wish him well, but Im not sure we will be following him to another doctors office due to how things went down & how uncomfortable it was to see angry employees walking around cursing about being terminated that day without notice. *One last thing, for those of you who dont know, Dr. Luis Morales has a degenerative medical physical condition, so in the last 3 years or so that Ive seen him since I moved to the area, he has gotten worse and worse from walking with a cane to now being confined to a mechanical wheelchair. He is physically disabled and cannot walk without assistance. It does not affect his intellect or memory, which is outstanding, but it might be something you should know. It doesnt affect his ability as a doctor (as far as diagnosing and explaining your medical conditions and pharmaceutical options), but its the reason why his wait times are so high. It takes him a long time to move around and get things done. Just FYI. Love the man and his staff was usually nice, but its true they do act very familiar and unprofessional. Best wishes to him and his family, and the unemployed staff from his office now looking for work. **As of today, April 2nd 2015, I still have not gotten an exact date when the office will be closed, or where the doctor will be by our next appointment scheduled for June 2015. Its all very disorganized.

Carlos Gutierrez

Dr. Morales is a Wonderful professional and charismatic person, I like him. Its a pity I dont have to say the same for the staff people at front desk: Theres a lady who demands in an arrogant way that you have to sit down while waiting to be call; other wise she is going to call somebody to yell at you as if you were a child (Remember theres not pediatrician at this office). They have a set of science magazines over the desk very well organized. But, watch it!!! If you touch them or try to read them the lady is going to accuse you of trying to steal info from her pc.

michael ferreira

Called this "family practice" and found out they dont see patents under the age of 20. My son is 14. Oh and spent 30 minutes on hold trying to reach someone.

Cesar Perez-Babilonia

Great Doctor. Funny but tells you the truth and how it is. Loves and cares for his patients.

Mark Castrogiovanni

Heaven Sent...