Pet Clinic

Reviews 9

SC

Scott Debbie Cusenz

3 strikes you are OUT! We`ve used them 3 times to kennel our dog, Jake. Issues of over feeding, even though we bag each meal for him, as well as his treats. When asked about the lack of food when we return, they state “it’s just too difficult to keep track of each dog’s food.” Really? What are we paying them for? Kris stated to us that while giving our dog a treat, if another is nearby, she may have given them a treat as well?… well I shouldn’t be paying to feed another owners dog! Not to mention the problem with giving dogs food they are not used to, can cause problems! Working in a Vets office, they should know this. Then when we have set up an appointment for boarding and told he is completely up to date on his vaccines, and we are all set and we drop him off and they inform us that he needs a new Bordetella (kennel cough) even though he had just had one 6 months 5 days ago, must be every six months!!! Really!!! we have boarded him for 13 years, and our other dogs, and NEVER needed a Bordetella every 6 months….. Then there is the issue where they call us, and ask if we picked our dog up, even though we still had 5 days on record before returning … they had misplaced our pet…. Then when we go to pick him up and his harness, leash and a muzzle we kept on his leash as a bark detterent (not biting) had been hung on his kennel where he could reach it and was all drug into his run and of course he “CHEWED” them up and we had no leash, harness or poop bags when we picked him up…. The staff just seems very lackadaisical when it comes to being structured on how our pets care should be handled, as well as they tend to come across as rude when questioned about concerns. There must be more competent kennels in our area…we won’t be going back! Jake will be VERY HAPPY!!!

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Ellyn Santiago

I wont make it though this without crying. We had to let go of our beloved Ace because we could not allow him to suffer. The staff was great. Kind and caring. But veterinarian Dr. Paul Gartenberg was beyond: he was compassionate, genuine and kind. I wept throughout the very brief process of sending Ace to peace. When it was over and Ace was gone, Dr. Gartenberg said: "You loved him very much." I sobbed. He said: "Youre breaking my heart." I thanked him and left quickly, retreating to my car to grieve and cry. And cry. Today, I received mail from The Pet Center. Had I forgotten something? Not paid the bill in full? Maybe it was a receipt. No, it was a long, personal and beautifully hand-written letter of condolence from Dr. Gartenberg. I was stunned. He took the time to sit down and, even though he had very limited info about Ace (wed never been to The Pet Center before) write to me as if we were old friends and as if he knew our little guy. Ive never written a review for a service before. And I may never again. But this kind of caring and love of animals (and their humans) cannot be faked and I couldnt let it go unmentioned. Thank you, Dr. Gartenberg. Bless you.

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Marta King

On November 21st, 2016, I took my dog to this clinic, because she is limping.. The doctor prescribed a medication for her pain, without knowing that she already had a kidney problem. The med was so strong that made her kidney problem worsen. She stopped eating, was drinking tons of water, urinating everywhere and vomiting all the time.. I took her back. He took X-Rays and blood sample. X-Rays were normal. The blood test, did indeed, showed a kidney disease. But he never offered any treatment for her. He totally ignored her disease saying that it was something very minor!! I took her to another veterinarian, where they flushed out her kidneys for three days in a row, and put her on antibiotics, since she got a urinary infection from the med he gave her! Thanks to God and the other Veterinarian, she is slowly, getting back to normal, and eating again.

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Lou R

This is a very good vet and very well run facility. The staff are very nice and have great personalities, I dont know how other reviewers can say they are rude, they are very personable and very real not like some other places Ive been to where its all a show... The vet personally will follow up with you by phone about your pet if it was sick or had to have tests done. Very genuine and honest he is. All of the vets should be like this and there not. There is only one vet here, unlike other facilities where theres a new person all the time and multiple vets. Theres a reason why everyone in town wants to come here and they are very busy because of that. Great job.

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Smile Sarasota

Dr. Gartenberg is the best. He has taken care of my cats for the past 8 years. He is a compassionate and caring Veterinarian. I have never had a Veterinarian that takes the time to actually call you at 7:00 or later at night to update you on how your animal is doing. When I had to have my loving Precious put to sleep after battling a thyroid condition he was there for me with a consoling hug and reassurance that we had done everything that we could do for her. Thank you Dr. G. You are a special person to me.

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Kathleen Glover

Vet team that have always been "on top" of it. I called a few minutes before they closed, yet they still allowed us to bring ìn our 16 year old terrier and prescribed antibiotics to immediately help our "baby". She had a bad tooth abcess. The next week, when the swelling and infection subsided...he addressed the tooth abcess. I am so happy with them! This is the best vet in town, and will make your visit affordable or work with you if necessary---for the good of your pet.

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Karen Davis

I have been a client of Dr. Paul for the past nineteen years. He is the most amazing vet i have ever encountered. He has treated all of my pets over the years, and was there to help me get through a difficult time with my pet. He is the best thing that ever happened to bradenton, and so worth the small trip from sarasota. Love u and your staff!!! Thanks for being a Florida original!

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Emily Derrick

i have been a patient for over 3 years. I spoke to Kris or chris over the phone and she was very rude. She told me I probably killed my dog because I gave him heartgard medicine and she told me that heartgard doesnt existence. I told her when my pet is sick she needs to have more compassion. Also, the office hours begin at 7:30 and I didnt receive an answering service until 8:30.

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Tara Smith

I have 2 dogs that are patients of Dr. Pauls and wouldnt take them anywhere else! He is the BEST I have seen around in Sarasota/Manatee county. The bill WILL NOT break the bank and you can be assured your pet will be in the best care possible. Staff is great (most of them) and helpful. Dr. Paul you are truley by far a SUPER HERO to our family & friends who see you as well. :)

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