Heart of Florida OB GYN

Reviews 9

KA

Kaitlyn Sitek

By far the worst doctors office I have ever been to.. After switching insurance providers I was forced to change doctors so I called to schedule an appt here. I could barely understand a word the receptionist said and had to repeat myself many times. I have worked over the phones before so I know how to speak in order to ensure someone can understand me. Finally she gets my information and schedules the appointment. She then began reiterating several times rudely that I needed to be there early to fill out paperwork which I planned on doing anyways. So doing as I told I arrived at 2:00 and there was only one other person in the office. I had my paper work filled out well before my scheduled time of 2:20. Several people showed up after me all with later appointments and they were all seen before me. I finally go back around 2:50 and was weighed/ blood pressure checked. I was instructed to get undressed and put on the gown. So I began getting undressed as I stood there completely naked a nurse busted in not even waiting for me to say anything after she knocked and told me not to get changed that I need to get my clothes back on so I could talk to someone else. While standing there 100% naked she begins hounding me about my medical history and debating me on when my last pap smear was (keep in mind I have never been there so there is no reason for her to be disagreeing with me). Im standing there naked trying to explain when she finally leaves after debating me for several minutes. I get dressed and waited another 30 minutes and nothing. No nurse ever came back and I never saw the doctor. After being at the office for an hour and a half I finally left only having my weight and blood pressure checked. I will never go back and will never recommend them. I was embarrassed, violated and had my time wasted.

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MA

Mariel Medina

Horrible horrible horrible!!! And did i say disgustingly horrible?! Yes horrible. Alright doctor service but the ultrasound are pathetic. They wanted to charge me to know the sex of my baby while they were doing the ultrasound. You wait a long time for a ultrasound that feels rushed. Never go here. Go to the imaging center in Osceola regional hospital. Osceola imaging center its friendly and they will take the time to get the right information, give you pictures and tell u the sex of ur baby at no extra charge. As for the heart of florida obgyn, Find some other doctor cause even when they give you the paperwork to go do an ultrasound somewhere else they dont give you the correct paper. Its a hassle altogether. Worst experience of my life. Didnt feel right at all so i changed doctors half way through my pregnancy. For them its all business its sickening. At some point you need to have some compassion.

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JA

Jackie Underwood

Giving them 1 star because I cant give them 0. I made an appointment over the phone for an ultrasound to check for overian cancer. It runs in my family and Ive been having really bad cramps/pain. I also had 3 misscaragies in the past 2 years and havent had my period in 8 months. I dont have health insurance and was told over the phone that I can pay a copay of $20 dollars and then from there work out a payment plan. Once there I filled out paper work and then was told I must pay the $200 dollars up front. I could not pay it up front so they turned me away. Both receptionists where very rude and refused to work with me on a payment plan. I would not recommend this OBGYN for anyone unless you like being talked down to or being treated like you dont matter! Worst doctors office I have ever been to and I will never come back!

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IC

icebox 818

These people dont deserve a star at all this is by far the worst Dr office in the world! The women up front that includes everyone! They are by far the rudest women I have ever dealt with I spoke to a woman who literally cursed at me when I called the office! The DRs are the only good people at this location i swear but everyone else in the office are rude, they are unprofessional with all the reviews I do not understand how any of those women still work for this office I honestly do not know why the office doesnt just hire new staff with customer service vs women who will talk to you anyway they want and curse at you and honestly I wish I never step foot in this office. Do not go to this office!! Save yourself any issues they are very unprofessional and if I could report them to the health care board I would!

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EL

Elixabel Luna

Not enough good reviews and Im sure many can agree with me that we all have a bad days. I work for a neurology office and although it may not be the same line of work I can say I understand the pressure these nurses must go threw, My experience here was great, walked in immediately got attended with a laughter and smile must have been a good day for these ladies, the wait was no issue, everyone was kind and generous, met with Midwife Allison and I must say "I love her" she made me feel so comfortable to the point where I dont care where I have to travel as long as Im being seen with her, definitely earned 5 stars. Ellie

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NI

Niki Soules

I love this OBGYN! The Doctors/Staff are amazing. They really do care about your needs. Dr. Andah is one of the sweetest most professional Doctors Ive ever had. He is straight forward, and very detailed, and his nurse BeBe is THE GREATEST! ( I think all of the doctors are fabulous) & The office manager is SO awesome. I believe her name is Marci. We met with her a few weeks ago to go over somethings and instantly feel in love with her! Shes so down to earth! Bottom line, I love this place and my husband I are so relieved that we will be in great hands! -Niki Soules

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MA

Marie Rivera

At first I thought this was a pretty good OBGYN due to the doctors and midwifes were fairly nice never had a problem with them. But when it comes to their ultrasound techs completely 100% disappointed and beyond furious I go in for my 20 weeks ultrasound I wait an hour before getting called lady seemed in a rush and then had to wait another hour so she could give me a cd with the pictures which i hate i prefer paper pictures and i come home put on the cd & its completely blank ..... EXTREMELY MAY I SAY AGAIN EXTREMELY FURIOUS

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AM

Amanda Gadden

Been with this office for over 12 yrs. My pharmacy faxed 3 times for refills. The nurse became ugly and said today was her first fax. I was at the pharmacy and they showed me their requests. I was astonished that she became rude and said she would get to it tomorrow and hung up on me!!!!! What?!?! This woman was a nurse?!? How rude!!! Ive had problems along the years but I LOVE Dr. Andah and BeBe.....so Ive overlooked these problems but this was just insane! Really over this treatment!

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NI

Nicole Cabrera

I hate this place I should have read the reviews before coming here. Unfortunately I didnt mean to come to this one but the one next door. They do not know what customer service is. Rude staff. And the waiting time is ridiculous. They made me pay out of pocket even though my insurance could have paid it. I wouldnt have even given this place a star if it wasnt bc I had to in order to review .

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