Apria Healthcare

2325 Commerce Point Dr # 150, Lakeland, FL 33801, USA

Category:	Home Health Care Service
Address:	2325 Commerce Point Dr # 150, Lakeland, FL 33801, USA
Phone:	+1 863-665-5827
Rating:	2.1

Location

Photos 10

Reviews 13

Charla Bautista

Called the 800 number today to speak to someone about getting a mask.. the lady I spoke to was very rude when I ask to speak to a supervisor she told me no. When I insisted she asked me why when I told her because the way she was speaking to me she gave me the run-around. Saying that a supervisor wasnt available they were too busy and then told me she was having a bad day that she was very emotional having issues over a death in the family. I told her I was sorry to hear that but I still wanted to speak to a supervisor.. when I finally did speak to one I really didnt get the feeling that the matter will be handled or that they even cared at all.. After thinking about it I called back to ensure that I was going to receive a call for an appointment to be fitted for my new mask... good thing that I called it was never put into be called for me to get a appointment..

Sheryl Mears

This company has been a very help with me and i would highly recommend them to anyone at all that needs oxygen or a wheel chair, but i am said to report that my insurance will no longer accept them and i really from the bottom of y heart hate to see them go cause they have met my every need i have needed!!!

Ken Skaggs

If were possible to rate less than 1 star I would, service is not even in this companys vocabulary. The people answering the phone (off shore call center) are awful, dont ever plan on talking to a person in the Lakeland branch unless you drive to their office.

Angel Arroyo

Son unos tramposos tenga mucho cuidado con esta compañía They are cheaters be very careful with this company

Nova 65

The customer service representatives are rude. The one I spoke with actually sounded like it was a bother to speak with me. Unless you dial the 1-800 #, your call will not be answered. Then you have to deal with un-trained people.

Thom Thompson Sr.

Does anyone ever answer the phone? How could they possibly stay in business if they will not supply a patients needs? I would have given them 0 stars but that wasnt possible.

Clif Hennecy

Nearly impossible to get anyone to answer the phone. It will not go to voice-mail, just switches to fax mode! Good luck with getting any service after the initial sell!!!

Jan Boseley

It is hard to get anywhere with this company. It took me 3 months for a machine. Phil promised me to call him and he would send a new mask. I hate dealing with them.

Christian Geohagan

Literally has not once answered their phones to get me my oxygen. I would be dead if I didnt get off my ass and get it my self from them.

Christine Baker

Picked up an oxygen machine 3 days before my husband could pick up his prescription. Almost caused a medical catastrophe.

Barbara

They do not answer the phone. Why post a phone number if thats not how this business operates?

Betty Russell

No one answers the phone. Ive tried for 3 days at different times.

EDWIN ROLON

Good service