Related: | lake park vet |
Related: | lake park vet |
Category: | Veterinarian |
Address: | 856 Lake Howell Rd, Maitland, FL 32751, USA |
Phone: | +1 407-628-8000 |
Site: | lakehowellanimalclinic.com |
Rating: | 4.3 |
Working: | 7AM–6PM 7AM–6PM 7AM–1PM 7AM–6PM 7AM–6PM 8AM–1PM Closed |
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Charlotte Green
Have been going there because my parents board their animals there. We were there for a year, the only reason is because our animals never had any issues. The second our cat has an issue we are given the run around. We were told her bladder was inflamed, when I questioned why it was they said sometimes that just happens. *I dont think so, cause and effect people*. They took a urinalysis and then gave her a shot. For a month she was ok, then we returned when the symptoms came back, we were given another set of instructions, and actual diagnosis, and another shot. After a week passed the symptoms were not getting better we called on a Saturday, never heard back, called again Monday, never heard back, called Tuesday. Heard back, not from the vet but a vet tech. You would think the vet would actually call when someone is that persistent right? We were told that what we were doing now wouldnt fix the problem, which we were not told at the last visit, and that now the cat needed x rays and more pills. ARE YOU KIDDING? Essentially we got the run around for a month with no improvement of our animal. I wonder how they would like it if someone treated their animal like this and then couldnt even be bothered to answer their questions regarding their treatment and timeline for recovery. I was so fed up I had them fax over all of my animals records and will be changing vets. God forbid something else goes majorly wrong with our dog or other cat, we cant afford several hundred dollars every month or so to find out NOTHING. The office staff are loving and friendly. They adored our animals and always chatted with us, I will miss them and if they were the vets there probably wouldnt be an issue. I appreciate their hard work and think they vet techs and other staff were incredible. The treatment of our pets and of us by the vets, not impressed. This clinic specializes in exotics, but it seems they cant take care of the common pets. I would not recommend this clinic to anyone.
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Trish Koile
One of our birds was taken in for concern as he had not eaten in 2 days. We usually take all our birds to Backos Bird Clinic in Deerfield but we felt that Max needed attention quicker than we could get to Deerfield. Dr Diaz came in looked at Max and gave us a quote of $400 for xrays and blood tests at that point an examination had not been done. We agreed to the cost and as we went to give Max to the Dr he fell to the floor. They then picked him up with a towel and proceeded to take blood from his juggler area as Max struggled in the arms of Dr and staff, Max gurgled and then passed away. Although we are not certain of the reason for Maxs passing the latter part of the situation as I walked out with my dear Max was why I am beyong upset! There was no examination, no test performed and as Im walking out the office a staff follows me into the parking lot to ask why were refusing to pay the bill! Im not even sure what the charges couldve been other than a charge to tell us what the charges were going to be! I have never preferred this Dr ( as I have heard other stories) and I believe because a lot of vets dont specialize in birds he can get away with over charging and treating people this way. Do not use him if compassion is important to you, drive further and go with your heart.
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Alley Newman
I went to this vet about a year ago, and the service was so great I still cant get over it. I went in for my guinea pig, Id been to many vets and they had been charging me for unnesecary treatments. After going to this vet, he was able to tell me in great detail what was going on and tell me treatment routes. Unfortunately, we ended up putting Luxor down. What really touched my heart was how kind and caring the whole staff was during that hard time, and I even received a hand written letter in the mail about how sorry they were for our loss. Hands down the most educated and caring staff.
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Jennifer Durst-Jarrell
Dr. Perez is great with our 10 year old Border Collie (she has been a patient for 8 yrs). The staff is always attentive and we continue to receive thoughtful, expedient, gentle care. Never have we had any health issues that werent quickly and expertly diagnosed. Thanks to everyone at Lake Howell Animal Clinic!
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janis lynch
dr Perez has been the vet for my 3 dogs for over 5 years and I cant say enough good things about her care and the well being she has for my pups. Nancy is also very knowledgeable and wonderful.. she takes the time needed to answer all my questions and gives me the best course of action when theyre ill.
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Ruth Ort
Finally found a vet for my cat. I really like what Dr. Perez says about care for him. I totally agree. She is very knowledgeable and caring. I feel I am in good hands. The staff is friendly and easy to communicate with. And furthermore they are just up the road.
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John Kairis
We take our ferret buddies here and the level of care and service has been exceptional. Reasonable rates as well. Pleasant people and quality care for our furry family members, could not ask for more.
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Amelia Santos
Our birdbadly injured himself and they were able to save him before we went to an aviary specialist. I would recommend them to anyone who has a bird who needs to be boarded or needs a checkup.
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Eric Good
They care about every animal that comes in. They go above and beyond to make your pet comfortable. Would trust them with all our animals.
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Joseph Mitchell
Best Bet in central Florida. Professional, caring and friendly. My pets are my beloved family and I wouldnt trust them to anyone else.
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A Private User
Dr Diaz is great. He spent a lot of time with my pet snake and explained things very well. Everyone in office was very pleasant
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A Private User
Dr. Diaz is the best! very knowledgeable and friendly.I took my bunny here by a recommendation from the rabbit society!
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Elaine Kemp
Dr. Perez has taken such good care of my dog and cat. I am very pleased and would not consider going anywhere else.
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Dave Sterling
Skilled and compassionate Dr. and staff, they truly care about your pets.
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Ron Milrot
Great care and great prices.
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Jackie Lila
Nice staff,awesome vet!!!!!
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Bob Carilli
They love animals.