Category: | Animal Hospital |
Address: | 1093 Sandy Plains Rd, Marietta, GA 30066, USA |
Phone: | +1 770-424-6303 |
Site: | gavmg.com |
Rating: | 4.8 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 9AM–12PM Closed |
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Kat Wylde
Honestly, I dont recommend this place AT ALL. Theyre beyond lucky that they interacted with my partner and not me through the process of getting our 7 month old kitten spayed... Because I would have lost my mind on them. We had a veterans certificate to get our baby spayed and were thrilled that this would be a "free" operation due to prior military service. First off, they will try to charge you for any little thing they can write in. They REFUSED to release her without a cone (they wanted $25) which was my first red flag. Ive never had a vet demand that before, ever. Ive worked with shelters and had cats spayed in the past too. But alright. We figured it wouldnt hurt to buy our own (theyre $11 elsewhere) and bring it in. Then, they administered pain medication BEFORE putting her under anesthesia...which they didnt tell us about (another $12) until pick up. Then after the surgery we got a call from "Becky" saying they recommended a 3 day pain med shot which I initially refused saying weve never had a need in the past. Becky said she couldnt release our cat without it...you know AFTER the surgery has already been done. Eventually after some very rude remarks Becky pays for the shot herself which was very nice of her. (19$) Other than that one instance, the staff was incredibly rude and unfriendly the ENTIRE time, talking down on us for asking questions about what else they were charging us for when this was supposed to be a free operation...aftercare questions etc When my partner picked up our cat, she was forced to wait with very rude staff for an excessive amount of time... Then our baby was discharged, she paid and left. When she got home I was given a paper saying our kitten had scored a 5/10 on her "health check up"...with NO EXPLANATION! If my cat is at 50% health... DO YOU NOT THINK I WOULD NEED TO KNOW WHY?! Nothing. No explanation in the slightest. As far as the procedure goes, I DO NOT recommend them either. Our baby is still going into heat which I read is due to tissue being left behind during a spay... And she hasnt stopped shaking since the procedure...despite being kept plenty warm enough. Everywhere I read says it could be part of the cervix sticking or a reaction to pain medication. The poor thing is going back to a better vet in the morning.
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Lisa Podolski
I have been taking my dog to Dr. Banner for two years. She helped me with some very difficult behavioral problems and decisions with Felix. She has also been treating my 14 year old cat. I have had wonderful experiences with her each time I visit. She has never pushed procedures or care on either pet that werent needed and agreed with me that at my cats age, its better to go a very minimal route with her in terms of vet visits and unnecessary immunizations when she is an indoor cat and doing so well. There are times when we have a little bit of a wait in their waiting room, but when they are with us and our pets, they never rush and make sure every question and concern has been addressed. Its not unusual at all for Dr. Banner to spend 1/2 the appointment sitting on the floor petting my dog and talking to him. I have no problem waiting to see her because I know she will never rush me or any of her patients. This week, Dr. Banner and her staff exceeded all my expectations. I found two beautiful lab puppies that had been abandoned. They looked as if they had been on their own for quite awhile. They had no tags and I didnt want to just drop them at the shelter without discussing their situation with someone I trusted. I dropped in with no notice or appointment and explained what had happened to Dr. Banners staff. They came out to my car to look for microchips and found none. One of the dogs refused to walk and a staff member carried her inside. Dr. Banner offered to look them over at no cost and spent 30 minutes checking them out, giving them food and water and discussing options with me. She gave me two leashes and the name and number of the local Lab Rescue and told me that the nearest shelter wouldnt euthanize them if I left my name. Two of her staff members offered to adopt them if they werent found homes in the shelter and they all treated those dogs with so much love and were so kind to me and my boys. Dr. Banner and her staff clearly love animals - they are unlike any veterinarian I have ever been to. There is no one else Id rather care for my pets. I cannot recommend them highly enough. We will be lifetime clients.
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Constance Petot
There are not enough words to thank the staff at GAVMG. I came in with my 13 year old dog Gauge in October of 2015, because he had gone from perfectly fine, to very sick. I was upset, distraught, and needed help understanding what was happening to my friend. They ran a lot of diagnostics, some which had been sent away and all the while Gauge was on antibiotics and steroids in the hopes that he had a very curable condition. Unfortunately, a week after treatment, Gauge fell ill again, and worst this time. I brought him in just in time for him to have a seizure. The doctor told me that it was time to say goodbye. So in hysterics I said my goodbyes and held my dogs beautiful face as he left this plane. The staff at GAVMG could not have possibly been kinder, more supportive, and gentler with me as I went through this terrible time as they were. Not only did they send me a very heartfelt card with all of their condolences, but months later I received a gift from the University of Georgia that a monetary gift had been made in Gauges honor. I cannot possibly thank this hospital enough for all that they have done for me and all that they did for Gauge during his last days. A Google review doesnt seem to cut it, but I hope that if someone is reading this wondering if this is the place to bring their very sick friend to, then my answer is a resounding "yes." They will do everything for your pet, and they will do it with love. Thank you again to the staff and doctors for all you do.
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Julia Moseley
This past Friday night, my dog Cooper became very sick and threw up ALL night. The following morning, I decided to try Greater Atlanta Veterinary Group even though I didnt have an appointment. I showed up right when they opened and was told that they would not be able to take Cooper as they had only one vet (Dr. Becky Banner) on call and they had a vaccine clinic, so they were booked solid. I asked them if there was any way they could make an exception, since Cooper was so lethargic and I didnt want to have to pay a ridiculous bill at the emergency vet. One of the receptionists took pity on Cooper and me and said she would try calling Dr. Banner to see if shed be willing to squeeze me in. Ten minutes after she called, I was being called to a back office. I thought Dr. Banner would be frustrated since I had added yet another appointment to her busy morning, but she was INCREDIBLY kind to both Cooper and myself. She took the time to fully examine Cooper and explain all my options to me. Not only that, but she cared enough to keep me updated via text all weekend. When I was walking out, I ran into the receptionist who had called Dr. Banner and I told her that I was so grateful. She smiled at me and said that she had tried putting herself in my shoes and wanted to do everything possible to get us in. She was an angel! I couldnt recommend Dr. Banner enough. She was absolutely amazing to Cooper, and Im so glad to know that he is in good hands when he gets sick!