Dr. Bill Williams - Suwanee Dental Care

4355 Suwanee Dam Rd #200, Suwanee, GA 30024, USA

Category:	Dentist
Address:	4355 Suwanee Dam Rd #200, Suwanee, GA 30024, USA
Phone:	+1 770-614-7300
Site:	atlantagentledental.com
Rating:	4.4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 2

Reviews 12

Ron Hopper

I was horrified by the lack of professionalism that Dr. Williams showed toward my wife and son at our last appointment. He handled a disagreement by becoming belligerent, insulting, and then kicking them out of his office saying that he never wanted to see them again. This happened, of course, immediately after I completed my final payment (totaling ~$6,000) for my sons all-inclusive phase 1 treatment. My son had been receiving treatment for over a year and was in the stage of moving from braces to follow up retainers. Dr. Williams gave him soft clear retainers, which broke within a week. We were frustrated, but assumed there must have been a defect, so my son went in and had a new set made. Within a week of receiving it, that one broke too. This time, my wife, went in and asked what the deal was with these things breaking, as we were feeling frustrated. She suggested maybe they could stop replacing these fragile things and get a hard plastic retainer. At that idea, Dr. Williams, began acting petulantly and saying we can do whatever we want but its going to cost us. This was confusing-- I had paid for treatment which included retainers. We werent taking them home and abusing them, they just flat out were not working right. Anyway, Dr Williams gave us new soft retainers again, insisting that if we demanded hard plastic, wed have to pay a lot extra for them. Well, my son, who is a very reliable young man, was extremely careful with them, but after a couple weeks, they again cracked and became unusable. So, right after Christmas, my wife drove my son in while I was at work to try to figure out what they were going to do about these retainers not working out. Dr. Williams basically spent his own frustration likening my son to a dog and complaining that it was obviously our fault. He implied that we were liars and then crossed his arms, glared at my wife and said that, as far as he was concerned, they could leave and never come back. Since, we had paid in full and not received the promised treatment, my wife suggested that they shake hands and agree to discuss it again when he was calmed down. He refused to shake her hand and told her to leave. I am still shocked and scandalized by how poorly my family was treated by Dr. Williams. I see the threads in online reviews of others being disrespected and cheated at Suwanee Dental Care when things didnt go smoothly according to plan. Beware!

Jeff Wilson

Dr. Williams has been my familys dentist now for over thirty years. Through all of those years, Dr. Williams has provided complete, thorough and highly professional services for a variety of dental procedures. The efficiency at which he performs his work is truly outstanding. Ive recommended Dr. Williams to countless individuals and each one has reported back to me the exact feeling, so I know my thoughts are shared. On one occasion, my wifes grandmother was traveling from Pennsylvania and had a dental emergency on a Sunday afternoon. Dr. Williams took time away from his personal time and cared for her to fix her problem completely. Upon returning to Pennsylvania, her personal dentist commented that the fix was the best work hes seen from anyone in the business.

Donna Davis

Dr. Bill Williams is a caring dentist who uses his expertise to give patients the best treatment possible. As a video producer, Ive had the chance to interview many of his patients. They are thrilled with both their results and their experience. Dr. Williams is constantly going to additional training and learning new things to improve his skills and knowledge. He is passionate about his work and it shows. As one of his patients, Ive seen first hand the difference this practice can make. They have helped me tremendously. The entire office is caring, friendly, and concerned. Donna Davis

D Toe

I had such trust in Dr. Williams. PLEASE do yourself a favor and dont use this dentist. He comes across as caring and for years and years I gave him my trust until I questioned him…. then I saw the real Dr. Williams... his attitude and condescending tone literally crushed me. I dont often get my feelings hurt with doctors or people in general but I drove over an hour each way to see him for over a decade and the FIRST time I questioned him, he turned into a different man. I am more hurt than mad but I would never ever see him again. Dont waste your money or time with him.

Theresa Croft

Dr. Bill Williams has had a tremendous impact on me and my family. After a few years of not going to the dentist, I visited Dr. Williams. He and his staff took amazing care of my dental issues as well as my whole health. On top of that, I felt like I was family under his care. I could not recommend enough Dr. Bill. His expertise in so many areas from dental to trigger nerve damage is amazing. He is absolutely brilliant in his field.

Nathan Kloes

I cant say enough good things about Dr. Williams. One of the most renowned dentists in his specialty, he is also the friendliest dentist I have ever worked with. He cares not just about getting the job done right, in an extremely efficient and quick manner, but he cares about you as the patient. I am thrilled to have been introduced to Dr. Williams and highly recommend him!

Haley Williams

Ive been going to Dr. Williams for many years and have always had a good experience. Hes very up on all the latest procedures to keep my teeth healthy and my smile looking great. His staff is always warm and friendly and willing to answer any questions I may have. Would definitely recommend!

Ian Brown

Definitely the very best dental care I have ever received. The office staff are always smiling, courteous and professional. Dr Bill Williams takes a real interest in all his patients and is up to date on all the latest trends in dentistry

Phillip Fields

Dr Bill is the best because he is both skilled and very professional. I have been going to Bill for the last 5 years and he amazes me every time I visit him. I have had some real dental problems but Bill always does a great job.

Chris P. Lewis

The best dental practice I have ever been in! Even after I moved to Western NC, I continued to use Dr. Williams for a period of time. A caring, committed staff supports Dr. Williams and his team. Highly recommend them!

Ben Cole

Simply the best dental experience I ever had! Friendly and professional with the latest equipment and skills. Also important to me, very little wait time and almost painless. I wish I had found them years earlier.

Ritik T

Everything is very good. No complaints.