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Cherry Hill Counseling

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61 S Old Rand Rd, Lake Zurich, IL 60047, USA


Category: Psychologist
Address: 61 S Old Rand Rd, Lake Zurich, IL 60047, USA
Phone: +1 847-438-4222
Site: cherryhillcounseling.com
Rating: 3
Working: 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–5PM Closed

Location




Photos 15

Reviews 4

Q.

Q. Answer

My husband and I went for marriage counseling. The female counselor was nice, but kept scheduling appointments even though the group sessions that were promised never happened. The male counselor overcharged us for sessions we were able to prove we were not there for as well as not sticking to the agreed upon payment. The male counselor called me in to talk about the possibility of group sessions (not therapy with him), but charged my insurance and billed for a co-pay despite using profanity and belittling me (25 minute session, but charged for 60 minutes). It was very unprofessional, and I came out feeling patronized because of my gender. Neither the financial office nor male therapist acknowledged the fraudulent and inaccurate charges; it took 4 months to resolve and get the overcharge removed from the account. Research your counselors; we are reporting our experience to the state licensing board.


LY

Lynn Bianchi

Although they are very nice people my experience there over the course of 20 years was not helpful. I was in a marriage with a malignant narcissist and very much controlled. My children suffered as well as soon as they reached the age of about 12. They were not experienced enough in this area to help me where I needed it. I finally was able to get out of this abusive marriage but not without damage to me and to my kids. Im sure in other areas they are good but this one area they do need much more experience.


TY

Tyler Travers

My family and I have gone here for a few years now. They are wonderful and helpful people. It was very difficult for me to find a counselor that I felt comfortable with, but I felt immediately at home with Brendan Bell at Cherry Hill. My parents have counseling sessions with one of their other counselors as well and have both had very positive comments about their experiences.


BR

Brett Whitney

The experience at Cherry Hill has been exceptional, with personal and sensitive care to the entire family. Our family has received the support and guidance we have needed to weather through the challenges, and we continue to seek services from Cherry Hill and the excellent staff there.



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