Category: | Psychiatrist |
Address: | 14953 S Van Dyke Rd, Plainfield, IL 60544, USA |
Phone: | +1 815-609-1544 |
Site: | bhes.us |
Rating: | 1.7 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–5PM 9AM–5PM Closed |
HI
Hillary Szymoniak
When I first started going here, I loved it. But after three different psychiatrist, because they randomly kept leaving, and two different therapists it started getting frustrating. I stopped seeing my second therapist as she just kept telling me to download phone apps and wasnt really helping. They also canceled appointments a lot, and trying to reschedule was always a pain, because they would fill up, so it would get pushed out. For billing...this was really annoying. Even after telling them when I came in for my appointment I would pay my balance, they sent my bill to collections the day I came in. I rarely got the bills in the mail, I usually didnt know my balance until I showed up. Then on top of it all they decided to close the location I can get to, so now I have to find someone new altogether. What started off as what seemed to be a promising place, ended up feeling like a wasted time and did little to help my mental state with the added stress of the above. Even after a phone call with them about the amount the sent to collections, they agreed to drop some charges due to the canceling and changes of so many appointments. They apparently lied to me over the phone as they have still not dropped the charges they told me they would.
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Jay Hag
I guess everyone can have a different experience at the same place, but I have never had an issue with BHES. The front office ladies are fantastically awesome and sweet. I see Dr. Azhar about once a month. I find him to be very understanding and knowledgeable. He can sometimes run a little behind 15-20 minutes is the most that I have seen (personally). As for billing, I sometimes run a bill between visits and they just request the payment before I see the doctor. I dont think that is unreasonable. It sounds maybe some other folks have had a different experience, but I love the people here and the doctor.
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Laura Vladika
Dr. Azhar consistently runs at least 40 minutes late for appointments. The last time, he was 60 min behind and no one from the front office bothered to call and let me know. Today were at 30 min and counting. He is helpful, however, once you get in!
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Dan Lasson
They dont care about their patients. Small outstanding bill with PPO insurance who was laid off a few months back and is on medication. Wont work out an arrangement. I hope I dont have get sick from lack of medication.
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Louise Salomone
I have not had any negative experiences here. Everyone in the office is extremely kind and helpful. I see Dr. Murphy, and shes been wonderful.