Lena Veterinary Clinic

Reviews 15

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Mosin Marine

This is a story about my recent experience with this veterinarian clinic, we got a pet pig, it needed a few shots so i call this place up since i want to do local business being that i am a Iraq war veteran, so i scheduled a visit to this clinic this morning, i had to cancel do to me having my own doctor visit, i call and cancel, later in the day i drive down (15 minute drive), walk in the door and say who i am and that im there to pick up medicine, im told that they dont know what i am talking about, the lady at the front desk went back to talk to the male doctor, he came out and started asking me question and acting like he really didnt want to help me but had to because it was his job, he was giving me attitude and being very rude, i felt like i was under Attack, all i wanted was to get the medicen for our pet pig and i felt like i was having to cross enemy lines to get what i needed, they claimed they didnt know what i needed even tho the have a computer (lack of communication on there part) finally i walked out so frustrated (and no medicine in hand) i would not recommend this veterinarian clinic to no one, dear Dr who was rude to me a marine veteran (if you dont like your job and dont want to help people and animals its time to retire) as for me i will do my business elsewhere, front desk lady was nice and lady on phone as i was driving away was also very nice, you guys need to work on communication and customer service skills

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Angela Brandel

I was new to the area and found Lena Veterinary Clinic. The small animal veterinarian was very rude and condescending to the women at the front desk. I should have left right then. He took me and my dog to a back room for a check up. He was not friendly at all, but I gave him the benefit of the doubt...maybe having a bad day? My dog, 30 lbs., was very scared and hid between my legs while we discussed flea, tick, and other medications. He asked me if she had fleas and I told him no. He asked me very sarcastically if she spent any time outside and I said yes. He told me she would have fleas. I told him she didnt because I knew what they looked like and I had dealt with them before. He then grabbed my dog by the back of the neck and threw her to the ground on her back and started to comb for fleas. She was absolutely terrified. There was not one kind, compassionate word from this man. I could tell he was very angry. He did not find any fleas...as I said. I selected a flea/tick medication and left. I couldnt get out of there fast enough and never went back. This man should RETIRE and get to anger management class! I go to Orangeville Clinic now and they are very kind, considerate, and caring both to me and my dog. Now my dog has to wear a muzzle because she is anxious and terrified when we go to the vet.

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DIANE SORN

With an overactive, somewhat hyper golden in the house, its always nice to see the response to this wiggly, almost 9 year old dog who thinks she is still a puppy, be greeted with almost as much enthusiasm as she has herself. Ive been impressed with this clinic from our very first visit. Chloe had been treated at another clinic for what they called allergies, but I was not convinced. I brought Chloe into Lena Veterinary Clinic over 4 years ago now and she has had nothing but the best treatment since. Her "allergy" turned out to be nothing but a skin condition, that can be relieved with frequent bathing, does not make her scratch or itch, but will be hers for the rest of her life. We eliminated the allergy pills, unnecessary and she has been happy girl ever since. Highly recommend!

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Debbie Adcock

The vet nor office staff did not follow up on a fax from other vet, nor did they make a phone call, unsteady cut my dog open 6 inches for exploratory surgery. They knew they were wrong, said that was something to learn from, never ever bring your dogs there. Nala has been through alot of pain and suffering and infections.You have yet to make it right. You should pay for her follow up care and medications.

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J and T Murrell

Raven is 11 yrs. old and has had great care @ Lena Veterinary Clinic since she was a pup. Her recent experience for some surgery to have two cysts removed were overwhelming for her as she is an anxious dog. However the care and gentle handling she received was wonderful. When I took her back to have stitches removed, she didnt hesitate to go into the clinic. Thank you Dr. Fiedler and also your great staff!

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Donna Carroll

My lab has received exceptional care from Lena Veterinary Clinic. I feel they are very knowledgeable, skilled, and up-to-date with new medications and procedures. Even in an emergency, the vet was willing to meet me at the office and provide care even though the clinic was closed. I also feel their fees are reasonable.

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Kay

We have taken all 3 of our senior dogs to this great clinic for the past 8 years. They take great care of our dogs, have all the latest in x-ray technology, medications, etc. The veterinarians, vet techs and admin staff are so caring and helpful -- we are lucky to have this kind of veterinary service in our community.

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Holly Stouffer

Always friendly and willing to help! My son adopted a kitten from them and because he was on medicine for a week he could not come home with us right away. They let us visit whenever we wanted and even gave up one of their exam rooms each time we came so the kids could sit and play with him:)

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Blayn Tron

Always have very good service here. I have a dog with issues and they always handle the situation with a lot of caring and a lot of humor, and believe me, the humor helps. Always manage to get the appointment when I need it. Theyre the best.

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Clarno 4-H Club

Always great service, friendly, and gives honest opinions to help you make an informed decision. Very understanding and helpful. We use them for large and small animals and have never had any problems. Thank you for being so kind and caring!

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Erica Williams

Lena Veterinary Clinic has the best staff in the area. They are very knowledgeable and will do everything possible to care for the animals in their charge. They did wonderful with our cat AJ after he was hit by a car several years ago.

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Chad Griffiths

They saved more than just a pet for us, they saved a family member. The entire staff was friendly and helpful and Dr. Ken saved our Mia. Even though she is over 7 yrs old, she is back to playing like a puppy.

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John Osborne

Im 53 & Ive had pets my whole life, best veterinary care Ive ever experienced, polite, knowledgeable, on time and reasonable pricing, what more could you want. Wont take Magi anywhere else. Dr. Ken rocks!

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Bill Thonn

This clinic and its people are the best; they really love our dogs and they get the best possible care and they always there for us. We love them all!! Bill & Carol Thonn and our Newfoundland family

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Danielle Busch

The staff there care about the animals. Every time I bring my dogs in they are very gentle with them and they take the time to explain things to you. Best Veterinarian Clinic ever!!

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