Advocate Dreyer - St. Charles

3310 W Main St #200, St Charles, IL 60175, USA

Category:	Doctor
Address:	3310 W Main St #200, St Charles, IL 60175, USA
Phone:	+1 630-897-6044
Site:	advocatedreyer.com
Rating:	3.3
Working:	8AM–12:30PM 8AM–7PM 8AM–5PM 8AM–7PM 8AM–12:30PM 8AM–12PM Closed

Location

Photos 4

Reviews 4

Cynthia Chavez

I scheduled an appointment yesterday through central scheduling for 5:30 pm.. Around 3pm that same day the office calls me and says Ive been double booked so she schedules me for 3:30 pm which I agreed to because I need the appointment. Take note that I wanted 5:30 so it would not effect my work hours but I took 3:30 because I needed it. The earliest I was allowed to leave work on such short notice was 1 hour. I left work at 3 pm, I quickly gather my things and rush out the door as this office was 30 minutes away. I finally get here and Im denied service? Due to my insurance? Could you not have called the insurance company before screwing me over and screwing my time management up? What kind of service is this? Im sitting in the parking lot wondering where I went wrong. It is not my fault, its your scheduling department and your offices. I even offered to pay out of my own pocket to be seen today! I cant believe Ive been turned away like this. Your employees really need to get there procedures together. I am highly disappointed. Now Im going to have to call various locations to see who can take me! Not to mention my hour of work I lost for a turn away, good bye full 40 hours!

Eileen Pasturczak

Pediatrics - not impressed. My 8 month old daughter was misdiagnosed for a straight week. We were told her ear infection was clearing up and that she "just had a cold" and we had to simply "wait it out". She couldnt sleep more than 2 hours at a time at night, and was extremely congested and cried constantly for well over a month. We made several follow up appointments with both doctors and nurse practitioners. Finally, out of desperation, we got a second opinion at a WHOLISTIC doctor, who told us our daughter clearly had a bad ear infection again and needed a second round of stronger antibiotics. Just two days into the second round of meds, she is so much better. Its clear that she was in a lot of pain! While I dont condone the overuse of antibiotics, I think it speaks volumes that a wholistic doctor deemed them necessary when doctors at Dreyer just let my daughter suffer while she "waited it out". We have since left this practice for a new pediatrician.

Sara Rieck

The doctors at Advocate Dreyer are fantastic and offer great care. However the office staff is terrible. The receptionists have been rude every time I go in and ask inappropriate personal questions. They bungled an important appointment and had me take off work and show up even though I could no longer be seen by my doctor. They also seem to somehow misplace my messages. Its disappointing they are so unprofessional.

A Williams

Very happy with the service and doctors. Always get in and out on time. Very well with scheduling.