VCA Northwood Animal Hospital

Reviews 11

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C. Carrah

Our Doberman, Fievel, was hit by a mini-van in May, 2017, after he slipped his lead. The staff at VCA has been absolutely WONDERFUL in attending to him. Dr. Jae Tobias is the BEST veterinarian surgeon ever and we are deeply indebted to her. The damage to Fievel included 3 broken legs, with two compound fractures and his initial prognosis was grim. About 24 hours after he was admitted, he bloated and required emergency surgery and gastroplexy. Today, two months later, we are still dealing with an external skeletal fixator and ongoing x-rays and bandage changes and upcoming surgeries. But he is loved and well cared for and I could not ask for a better group of folks to look after him! He is obviously a staff favorite and he loves all of the vets and techs! Over the years Ive had many of my Dobermans to Northwood for emergencies and euthanasias and they all have been treated with kindness and we have been shown compassion and care. My only regret is they are a 50-minute drive from our house. I highly recommend VCA Northwood to anyone.

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Kelley Stewart

On January 6, Boston, my 10 year old pit bull, was diagnosed with IMHA by Dr. Hobson at Muncie Care Animal Hospital. He referred us to Northwood and without their excellent care, Boston wouldnt have been able to spend his final days with me, at home, in my bed snuggled together. Unfortunately I had to euthanize Boston on January 11 but Dr. Matthew at Northwood and all of the veterinary staff were remarkable, helpful, compassionate and understanding. This was my first time facing a life or death health emergency like this and Dr. Matthew definitely helped me have hope yet talked about this disease straight up and was honest about the prognosis. And a big thank you to the front desk staff who processed the donations that came in from my friends, family, supporters and even strangers. I know it was a little overwhelming at times but without their donations I wouldnt have been able to get Bostons medical care paid for. Thank you from the bottom of my heart, Kelley Stewart

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Misty Yates

This clinic is amazing. When I lost my dog Spazz a couple of years ago and didnt have the money to give her the procedure she needed or to euthanize her, they put her down and didnt charge me. Its not something I wanted to do, I loved that dog, but funds just werent there. I was struggling with bills, a car problem, and childcare. They even sent a card after to check up on me. All I can say is they really helped me in a time of need and even gave me words of comfort when I was in tears over this decision. Very sweet people who truly care about what they do. I am so grateful you are in town and local. Thank you for all of your help, I really did need it and I really do appreciate it. I was so relieved to see that good people are out there and they just want to help <3

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Karen Ford

This is a wonderful place to take your pets. Over the years I have taken 3 dogs, 7 or 8 cats to them on a regular basis. Ive always been able to find one of the vets that seemed to just click with the animals. On several instances when we needed emergency care, they were "on it" and took excellent care of the pet. The front staff has changed over the years, but they always seem to get a good mix of individuals who are friendly to the clients. The techs that have worked with my pets have always been kind, knowledgeable and helpful. Cant say enough about this place. If you are just wanting a cheap solution to something just remember you may get "cheap" treatment for your pet. None of my pets have ever been any way but "special." Thanks, Northwood!

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Randy Wallace

On 1-8-17 I had to rush my dog in from Marion, IN and even though the outcome wasnt good for my dog Cookie. The staff was extremely compassionate during the hardest decision Ive had to make. The vet which I am sorry I can remember his name was very compassionate and the one thing that stood out the most was after saying good bye to Cookie he wanted to talk to me to make sure I was OK to drive home safely and told me to take as much time as I needed. Cookie was my baby and lived a great 10yrs with me and my family. Even though the outcome was bad I couldnt of asked for better service with so much care for your animal and for you and your family. I cant say Thank You enough for everything.

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the slawsons

I have 10 week old kitten named tiger. He was playing with my one year old cat tabby. He got scratched in his eye. Since then his eye has become swollen and its irritating him. Im not sure what to do? This morning i woke up his lil eye was dark blood tinted. I want to bring him in but i dont have the money for a vet bill this week. I certainly dont want to hear i have to pay up front or put him down for free. Thats just wrong. ( i read couple your reviews) i guess what im asking is do you offer payment plans or something. I just want my lil man to be okay. Please tell me you can help.

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40LindaLou

I would give 10 stars if I could! Took my boy Hunter there with a broken leg. The front office staff was very supportive during the emergency hours on July 4th. Dr. Tobias, the surgeon was wonderful and explained the surgery and after care he was going to need. The staff was fabulous and took great care of my poor boy and I received several updates with pictures. I highly recommend this Emergency Animal Hospital and will continue to take my family pets there. Im so happy and thankful to have my boy Hunter home now on the mend. Thank You VCA Northwood!

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Terrell Family

We had to take our dog in 2008 for emergency situation. Considering our situation they were excellent. They gave us a quote, but the quote was nowhere near what we paid. Much higher, but under the circumstance it was understandable. It was a touch and go situation, our dog was lucky she made it. They kept us up to date and took very well care of her. The techs, front office and veterinarians were all professional and friendly.

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Theresa Hill

I want to thank VCA for helping us with our cat Rocky. He was a neighborhood cat that always hung out around here for 5 years, and he got very sick. We had to put him down, it wasnt easy at all. The staff was very helpful and kind. We all will miss Rocky dearly, but he isnt suffering anymore. Thank you again for all your help.

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Barbara Sims

Very emotional visit. Our cat had trama to his leg and it cannot be saved. Dr. Jae Tobias was so caring and informative, I want to thank you for everything you did for our family. You made him comfortable as well as peace of mind for us. Still a long way to go but thankful for your team!

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Brittain Varney

I highly recommend VCA Northwood to everyone. Dr. Tobias and the entire staff were so wonderful. They truly cared about me and my baby and took time to make sure I understood the treatment plan, all of findings and answering all of my questions. Thank you, everyone for a great experience.

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