St. Vincent Fishers Hospital

Reviews 6

EL

Elisa Gee

Let me first say that I had a wonderful experience with the nurses and staff in the Maternity ward. I gave birth there last April. This review is for the Emergency room. I have never dealt with such unbelievably rude nurses in my life. I went to the ER for kidney stones and was shocked by the treatment I encountered. First, the male nurse made me undress in front of him to put my gown on, and offered no help whatsoever when I began to vomit due to my pain. I asked for two hot packs one for my kidney and one for my bladder and he told me "lets just start with one." (Anyone whos suffered from Kidney stones can tell you the pain is severe both in front and in back) The female nurse who administered my morphine didnt tell me what she was administering and also gave it to me quickly, so I felt extreme heaviness in my chest and felt like I was having cardiac arrest. It was extremely scary and when I expressed my concerns the nurse just ignored my obvious anxieties. I told her "I think there is something wrong" and she said, "Im giving it to you slowly,." I will NEVER return to this ER and will be telling anyone and everyone who will listen to never go to this ER. I also plan to file a formal complaint with the hospital. Its truly a shame because the Maternity ward as well as the OBGYN of Indiana located in this building are wonderful establishments. Update: I was contacted by an administrator from the a Fishers Hospital. She assured me that they would be looking into my complaints and assessing the situation. it doesnt change my experience, and I am still unsure if I will ever return to this hospital, but I did appreciate that an administrator tracked me down to let me know they were sorry for my the treatment I encountered and would address it with the nurses who gave me care.

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TR

Trudy McDaniel

Our doctor was wonderful! The surgery was serious and everything went very smoothly. The procedure required a two-night stay. Im only rating this hospital a 2 because our young daughters stay at St Vincent Fishers was below average. The nurses we had the first 24 hours were attentive and caring. The next two days were challenging as our daughter was in a lot of pain. The nurses were not as attentive and crabby at times, especially the one we had Friday night. An older female nurse acted like a drill sergeant. The FOOD was horrible! It may sound like a small detail, but you want good food so you can start feeling better. We had to bring food in for our daughter the entire stay. The cafeteria did not use real plates with stainless covers. They use this strange material that was almost like a composite. All the food tasted like this material. Im sure its easier to clean but probably same used in prisons. Even the toast had a taste of the weird plates they used. If I or any of my family members ever have to have surgery we will go to St. Vincents Carmel or 82nd Street. Thirteen years ago I delivered my daughter at St. Vincents on 82nd Street. The food was wonderful as was the care! If you want to compete with other hospitals in the area you need to change a lot of your practices. Dr. Alex Meyers and Dr. Nowacki are amazing at this facility, just dont spend the night.

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EM

Emily Harrison

Went to their emergency room in the middle of the night because my mother in law was having horrible stomach pain and could not stop screaming and crying. Received pathetic and immature Doctor Kubek for treatment (or lack there of). Kubek proceeded to talk to my mother and law like she was a 5 year old, told her and I quote "Im here to treat emergencies and I dont see an emergency with you, I just see a whiner" and then said "Im not speaking to you until you put your gown on right" (mind you she was in unbearable pain and couldnt do anything for herself). She bawled her eyes out and begged them to do something for her, and they gave her sugar water and very low pain meds without examining her belly, just touching it lightly once or twice and saying "yep youre fine." Mother in law actually started hallucinating because she was so hysterical. Went to tell Kubek this and he acted as though I had offended him by interrupting his social time with the nurse and said "Cool. Noted" Absolute worst hospital ever and I do not recommend it at all. Kubek is only interested in power play games and playing God. Doesnt actually give a crap about any patient and showed just what a complete ass he was.

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SA

Sarah Sadowski

Horrible Horrible billing error....IV antibiotic given to my daughter was imput wrong into their system as 800 units rather than 8! We were charged $44,000, no thats not a misprint $44,000 for that ONE IV med. We ONLY found this out bc we received a bill for an outrageous amount and so we requested an itemized statement and saw the charge for ourselves. spoke to billing on two separate occasions being told- "sorry, you can apply for aid/discount" based on income. Well, my husband was not accepting this answer because we knew it was wrong. He went in and said he needed to speak with someone who could go over every single charge- when they say the $44,000 charge they were immediately apologetic...but BILLING didnt think anything of saying to us "sorry, thats your balance!!" It ended up being realistically $3,000 so still very high but come on a $44,000 mistake that we had to be the ones to catch. Get your stuff together over there

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AN

Anon Ymous

Hi, if youre looking for a place that will mess up your ER bills month after month this is the place for you! They are second to none in completely egregious over billing. My autistic son was looked at for about 15 minutes 9 months ago, and after no stitches or x-rays, we were billed for nearly $2,000. YES, YOU READ THAT RIGHT. Im still not done dealing with their incompetence. And after dealing with Heidi Able manager of the ER dept multiple times, they slapped me with an even higher bill after she said it would be less! I could list about 10 other people Ive dealt with and absolutely none of them know what they are doing. None. This place is a microcosm of everything that is wrong with our healthcare system in general: People that are incompetent for the job, and ridiculous overcharging for services rendered. If my life depended on it, I would not go to this ER department. That says it all, doesnt it?

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LA

Lauren Beckley

literally the worst experience at an ER I have ever had. We checked in at 6pm, he was looked at by a nurse around 7:30ish and it took until 9:45 to even have the procedure done, which only took 20ish min. to do and did not require the doctor... we then had to wait another 20 min to be discharged and because this entire process took so long, we are informed that the only place that we can get his pain meds filled is at a 24 hour pharmacy 40 minutes away from where we lived because all other pharmacies closed at 10... Mind you it was only past 10pm because they took so long to begin with.. we then drive out to the pharmacy to fill the RX only for the pharmacist to tell us that the nurse didnt even sign the prescription!... we had to drive all the way back to the hospital for them to sign it and now need to go back to the stupid pharmacy at 11:45pm and wait for the medication before we can go home.

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