KentuckyOne Health University of Louisville Hospital

Reviews 5

CH

Chris Knuettel

This would be a great location to open a hospital. I broke my leg in a rural area of KY on a Saturday night. The local hospital wasnt equipped to handle my injury so we searched for a hospital with an ortho Dr. on duty Sunday. We were told by U of L that they had one so they transferred me there. After arriving, I found out that I was lied to and spent 15 hours in an overcrowded ER waiting for Monday. Finally on Monday, I get my surgery and then I awake from surgery "expecting my wife to be there with me and to be doped up enough that I am feeling no pain". Instead, I find myself rolled into a corner with no family anywhere and I am in the most excruciating pain of my life. I beg the nurse to get me some pain relief and she says "Youve already been given Tylenol and that will be enough according to the anesthesiologist". They put a rod inside my bone from my knee to my ankle and Tylenol would be enough. Let that soak in. At this point I am screaming in pain and begging for them to call my wife, which they said they did but after checking phone records, they didnt. One even had the audacity to claim to have talked to my wife. Post surgery, I was given minimal pain relief. It seems that their goal is to use pain to inspire their patients to get better, or to just leave so that they can put someone else in your bed. With a "Posted" pain goal of 4 out of 10, this must be the case. I felt like I was in a fast food restaurant of pain. They wanted my business but they only wanted to give me minimal care. They were trying to discharge me before I had even walked on the loaner crutches that PT brought down. Apparently this is Louisville KYs Hospital that has to accept everyone with or without insurance. I will never step foot in this hospital again and neither should anybody else with insurance.

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ER

Erotic Encounter

This hospital in my opinion is HORRIBLE. Went to the ER for treatment due to breathing difficulties, waited a few hours, was then called back and placed in a very small room. Nurses barley checked on me, and I could hear them talking about other patients in a BAD way. Had chest xray done, was prescribed an inhaler and sent home. Was told x ray was clear. Inhaler cost me a lot of money due to NO insurance. Two days later, breathing got worse from using inhaler, went back, no x ray this time, was prescribed a steroid (which costed more money) and sent home. Next day, had terrible coughing, breathing problems, weakness, extremely tired, and 105 temperature. I listened to my instinct, and went to Clark Memorial Hospital several miles away. Waited less than 15 minutes, placed in a huge room with television, ER doctor listened carefully to my complaint, took chest xrays, came back, and told me I had to be placed int he hospital because both my LUNGS were infected with PNEUMONIA!!!!! Thank God I went to another hospital. I almost died. I spent 10 days in the hospital. I was in horrible condition. The University of Louisville needs to be INVESTIGATED because it seems as if the least little medical emergency people DIE! I will NEVER go to that hospital again. I also remember one time being left in a room for 8 hours and the nurse only checked on me twice. Never offered me anything to drink. To make matters worse, I sat in a char because there were no beds. Nothing but a bunch of unqualified students who dont know what they are doing. NEVER AGAIN! I suggest you find you a hospital where the doctors will LISTEN, and not try to over talk you and send you home!!!!!!

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Steven Sneed

The ER doctors and nurses are extremely rude and unprofessional. I was transferred here from another facility by the orders of UL Urology. I waited 2 hours upon my transfer just to be seen by a doc who did absolutely nothing but say he was calling the urologist to come see me. He ordered me pain and nausea meds but only after calling me a liar about being allergic to toradol, which he still gave me 3 hours later. Urologist showed up not knowing why I was there, stated that I can be seen in the office and to not come back to the ER after I thanked him for wasting my time. I then asked for a cab voucher home since their specialist had me transferrred there from a town 20 miles away, it was in the middle of the night, and I was having trouble getting home. The doctor told me they dont do vouchers (even though they do), that I shouldnt have come there if I couldnt get home (their urologist had me sent there) and to find my own way home. Thank God I was able to find someone to come get me. On the way out of the hospital, I found that they gave me toradol which is the very same med I clearly told the doctor I was allergic to and got sick on after giving to me. Time for a medical negligence lawsuit. Do yourself a favor by going to either Norton or Jewish, which are only a couple blocks away and alot better treatment there...

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Eli Marcusion

This place is a disaster and completely unprofessional. Went there TWICE due to not feeling well. I had SEVERE breathing problems. They put me in a chair in a small room for 6 hours. To make matters worse, they MISDIAGNOSED me TWO times. I was so sick and weak and they gave me a prescription for an inhaler. Feeling worse when I left, I decided to go across the bridge to Clark Memorial. Glad I listened to my instincts. I drove to Clark Memorial weak, sick and barley made it into the ER. I was seen quickly and the ER doctor said I had "PNEUMONIA" in both lungs. I was placed in the hospital for TEN days. They saved my life. I would have died if I kept dealing with U of L Hospital. They really need to be INVESTIGATED! Seldom anyone survives when going to this hospital, especially gun shot victims, etc. Most of the staff are nothing but college INTERN students who have no compassion, spend 99% of their time joking and playing around with each other, and not to mention GOSSIPING! My comment is based on my OWN personal experience of this horrible place. God bless those who have no other place to go except U of L. If you can get treatment somewhere else, please do so by any means!!!!!!

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Nancy Lambert

Sent to University after a car accident. I had slight concussion, was told I had fractured sternum, and a laceration on my pinky. Given a CT scan and X-rays. Diamond earrings, another pair of pendant earrings, and necklace were removed for the scan. Necklace was put in my purse. That, I was told. The earrings were never given back to me. I called to report it the next day (a Saturday). Left a message. I initially talked with the Patient/Family Coordinator about three days later. After two weeks, I was called an told the earrings were put in a biohazard bag and laid on the gurney. She said since I was coherent, they were my responsibility. I wasnt told they had been placed there. I hold that CT staff responsible. Someone got a nice pair of earrings!! Oh, I failed to mention, I had ask the nurse to check my cut pinky three hours later. He told me that, yeah, they probably needed stitches. So three hours later I got stitches. When I went to my PCP for a follow-up, he said he saw nowhere that showed a fractured sternum. Huh??? I realize my injuries werent life threatening but that place is the pits. Call it underfunding, call it lack of care. I call it inexcusable.

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