KentuckyOne Health Jewish Hospital

Reviews 6

BE

Bennett Reynolds

After many, many stays here with my wife who suffers from chronic pancreatitis, I can confidently say this hospital is overall pretty pathetic. She has been coming to Jewish downtown for over 10 years and almost every stay has been poor. Unfortunately, her treating physician only goes to Jewish downtown, so we dont any other choice. While there are some good nurses and people in various roles, there are too many that are rude and/or incompetent. Over the years, the hospital has not been updated very much at all. Its 2013 and the rooms are equipped with greatly outdated equipment, TVs literally 30+ years old, and the whole hospital just feels like it needs a total over haul...it certainly doesnt feel very clean. Bed linens are nicely folded, but we routinely find stains and old tape/supplies wrapped in them. The cafeteria food isnt too bad for a hospital, but many of the employees are goofing around/yelling loudly, etc. and some act as if youre inconveniencing them by ordering food. The main feel of the hospital and morale of the employees just seems bad. You dont run into many employees that seem to be happy about where they work, some are vocal about it and the level of professionalism in many roles is poor. I dont know if theres just not a sense accountability with employees, but its sad the level of service they consider adequate and the attitudes that many display. Having had many experiences at other hospitals in Louisville, as well as other states, I have to say that Jewish definitely ranks among the very worst. I highly suggest going elsewhere if you have a choice. From the ER (where we always start) to discharge, its just not a smooth/fluid process, there always seems to be many hiccups and problems along the way. We arent complainers, so we havent made a fuss much during her stays, but we have told supervisors and charge nurses of some of the issues a couple times. They always understand and say theyll let someone know, but of course nothing really changes. Just sad that sick people trying to get better arent given better care.

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SA

Samantha Stewart

Horrible!!! Horrible!!!! Horrible staff!!! My fiances app was at 1:00. After waiting an hour we asked the front desk about how much longer this lady tells us another hour or more & shes sorry & he can reschedual if need to. We said no he needs to be seen today, we will wait but this is ridiculous. Meanwhile, people are getting called back before us that came in after us.My time is valuable too. I am sitting in the waiting room & my fiance is standing up & a staff member calls him back into a room, we go back there & she gives us an "Im sorry we cant help you but calm down speech" & explains to us what kind of doctors they are as if we are stupid. She called him back there just to have a "talk" with him.We know there will be a wait. We know stuff happens, but a 2+ hour wait is ridiculous. They need to not do surgeries the same day as appointments, they need a better system or something. Rude & inconsiderate staff all around. Just to be clear this is about the staff only. Not the doctors!! (Ive heard nothing but good things about the doctors) so if you come here be prepared for a 2+ hour wait!!!

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ST

Steven Sneed

Total waste of 4 hours today. Had kidney surgery saturday and they were absolutely rude towards me. They also messed my neck up after the 4th try putting a central line in. Had to return to the ER due to the severe pain and vomiting from the surgery, per urologist orders. I spent 4 hours in there just for them to draw blood and CT scan. The doctor and nurses were very rude the whole time. The doctor refused to order any prescriptions for pain, nausea, etc telling me that he didnt feel comfortable doing it and for me to see my primary. This is clearly after getting evidence I am in severe pain. To top it off, they refused to give me a city bus token or cab voucher to get home. Yet they did give a drunk guy, who stunk badly, a cab ride home. This hospital is very rude, dirty and always slooooow in treating people. I will never come back here nor would I ever refer anyone here. I have lost all hope in finding a hospital who actually cares about their patients and will help you. Shame on you Jewish for the rudeness and incompetents...

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PI

Pinky Britchick

Disgusting!! I wasnt even the patient and Im disgusted. I hope I never end up at this hospital, will crawl to a Norton if I have to! My friend is very overweight (715lbs) He was treated very poorly, his bed was broke and he was just left sitting in his chair for 4 days! He was given a pair of socks that a nurse rudely threw onto his table. A man of this size can very obviously not put his own socks on, had to wait for his next visitor to do it for him. Staff members were very lazy and unhelpful, they even took pictures of my friend (sneakily in the hallway outside his room) because of his size! He couldnt fit into his pokey dirty bathroom so was unable to wash etc. The wifi didnt work and the tvs are that old they hardly work so he was left bored, cold and hungry for days. Dr came in to see him for 3 mins. He was later released for his "chest pain problems" that he went in with .. He didnt even go in for chest pains he went in for a suspected hernia! Such an awful experience that I wouldnt have believed it if I was told.

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KE

kelsey hackemack

By far the worst experience. My Mother had a lobectomy which was only suppose to take two hours and it took six because there were complications and they did not tell us what was going on at all and we asked multiple times. Finally she was in the recovery room for two hours and they did not allow anyone back there but everyone else had visitors. The nurses and aides had so much perfume on it made my Mom sick. Do not wear a lot of perfume if you are going to care for people. She was in the hospital for ten days. Her room was 80 degrees. The first five nights there was a fan directly on her which made her sick. The staff got my Mom confused with different patients about five times. Trying to send her to rehab after she just had a six hour surgery and also tried to draw more blood when they just drew it! The staff and the service were awful. The only reason we went over there was because that is where her surgeon is located. We will never be coming back. You all dont even deserve one star!

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LI

Lindsey Wood

I arrived here for an outpatient procedure and was very pleasantly surprised. I have never experience this hospital and arrived from out-of-town for my procedure. I found the nurses were so kind and handled me perfectly. The only complaint I have is one nurse Ann with the glasses, who was too rough whipping my legs around after my stomach surgery. I had to tell her 3 times to be gentle. I think she looked at me like I was just a job for her instead of a real person. She wasnt very pleasant. But everyone else was wonderful. From checking in, to being discharged, it was a very nice experience. Loved Nurse Kayla. She was the discharge nurse and sooo wonderful caring for me. I wish I had thought to get the name of the pre-op nurse. She was so sweet and made me feel at ease. The anesthesiologists were exceptionally nice as well. They both visited with me before the surgery, as well as the nurse attending the surgery. Great people!

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