Riverside Family Dentistry: Gentile Stephen E DDS

1321 Riverside Pkwy, Belcamp, MD 21017, USA

Category:	Dentist
Address:	1321 Riverside Pkwy, Belcamp, MD 21017, USA
Phone:	+1 410-272-7800
Rating:	2.4
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 1

Reviews 6

Josh Brown

Awful experience which left me feeling abused and uncared for!!! What should have been a simple, routine wisdom tooth extraction turned into a traumatic, botched, prolonged nightmare! Instead of recommending me to an oral surgeon, Dr. Gentile thought my wisdom tooth removal would be easy and said he would try it himself. After 10 minutes of very forceful, erratic yanking, he managed to shatter my tooth, leaving a piece still rooted in the gum. He then told me I would have to go to an oral surgeon to get the remaining piece removed properly. I went home in terrible pain with the procedure unfinished and tried to schedule an appointment with the surgeon, but was unable to get any appointment for two weeks! Now, while this part wasnt directly Dr. Gentiles fault, he could have at least communicated with the surgeon and helped to set me up with a timely appointment. In fact, I never even got as much as a courtesy check-up call from Dr. Gentile! I eventually contacted my former family dentist to get a recommendation for a surgeon that could see me right away. This dentist, even though I was not his patient, hooked me up with a surgeon and I got an appointment the following week. The surgeon seemed shocked with how badly Dr. Gentile ripped up my gums and wondered why he didnt just send me to a surgeon in the first place. The surgeon finished the job properly in 10 minutes, and I was very relieved. My healing process could have and should have been much shorter if I had just gotten the job done by a proper professional in the first place, and if the first attempt wasnt done so roughly. All-in-all, I suffered needlessly, physically and mentally, for a full three and a half weeks. Needless to say, I have since switched dentists and have been much more satisfied. I was originally recommended to Dr. Gentile though a co-worker, but she too is now considering switching as she and her daughter both had recent negative experiences with Dr. Gentile as well.

A Private User

I had thousands of dollars worth of work done here. A few problem teeth were crowned and one had a root-canal elsewhere. This was over a 3 year span. For the latter half of that time I complained to Dr. Gentile about pain in two of the teeth. He insisted they looked fine, on other occasions he similarly disregarded my own pain assessments. Coincidentally he did also replace a few fillings that didnt hurt at all. He released me with a clean bill of health, "there were no problems in my mouth." After the second crown that he did came off in a cheeseburger, I decided to try another dentist. My new dentist found nearly $4000 worth of overlooked or poorly addressed conditions. The majority of these problems were the same teeth that Dr. Gentile took care of. After just one appointment at my new dentist, the pain in my upper tooth is gone, I can brush properly on it and even eat ice for the first time in years. The new dentist also told me it "was ridiculous to replace the fillings when they didnt even hurt." I cant recommend Dr. Gentile to anyone, and thats a shame. I like him and his staff, theyve been nothing but friendly, but I need my dental work done properly so that I may keep my teeth. I just dont think his standard of work is acceptable.

A Private User

I went to this dentist and they created a treatment plan for me that would have cost me close to $1500. I thought I had been taking very good care of my teeth so I was very surprised when I was told that I had numerous cavities! I had to get additional dental insurance to cover the costs and this dentist was not covered in the provider network. I found a new dentist in the network and upon my first visit to the new dentist I was told that I didnt need any of the work that Riverside Family Dentistry had in their treatment plan! They fooled me into thinking I had all of these new cavities when in fact they were going to replace all of my old fillings! Im so glad I got a second opinion! I came out of the new dentist with a fluoride toothpaste that cost me $10 instead of the $1500 treatment plan recommended by Riverside Family Dentistry!

A Private User

My first time there was very pleasant. The staff was very friendly and professional, and the work I had done was the most painless experience Ive ever had at a dentist. I would absolutely recommend this office.

Allie King

I went into this doctor office weary because of these Google reviews. I had a wonderful experience with Dr. Gentile and all of his staff! They were very pleasant. I got out of there quickly and happily!

Fred Schuller

Great dental office with great people.