Emergency Veterinary Clinic

Reviews 11

DA

Daisy Moto

I had a very close call with one of my cats, and after looking all around I settled on this place. Not only did they take him promptly, since I called beforehand, but they made sure to be very thorough when telling me the diagnosis. While it was fairly expensive, the service I got there was worth it. He was not in the best condition, but they did all they could to make him well again. They even let me visit, and gave me very enthusiastic updates over the phone. I had to go back weeks later to make sure Captain Jack had what i suspected to be a URI. It was, but what really showed me they cared-- That night a dog passed away right as it came in, and the vet took the time to make sure the owners and their beloved pet were taken care of. It was heartbreaking, but it showed how much they really do care. They saved my baby boy, and I am grateful to them. I have attached a photo of him, many thanks to them. I would trust them with him anytime.

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Daniel Iman

To keep a long story short, I took my dog here after calling them over the phone and explaining that my dog had chewed and possibly swallowed part of a TV Remote. They said it was urgent that I brought him in. They took my dog in the back with a muzzle on his face and put him under sedatives and told us they couldnt get an x ray because he wouldnt stand still. The dog was literally passing out on the floor we had to drag him into our car AND he had a muzzle on and they still couldnt get an xray on this dog? Then they told us to just go home and see if he vomits or starts acting weird and if he does then take him "to another animal hospital" their exact words. So before we had paid them $98 for an exam, it was critical that we bring him in, and after we paid them it was suddenly safe to take our dog home and wait it out. And if all else fails they advised us to take him to another animal hospital. Huuuuuge joke.

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kevin lee

These people actually care about animals. I needed serious advice about my pets health and was answered by a very nice assistant who listened with focus and care. She immediately went to talk to the doctor and then repeated the advise, carefully emphasizing the details. My first call was to the Howard County emergency vet which was closed, my second call was to the Dunloggin vet, the experience was so horrifying that it prompted my very first google review, then as the saying goes third times the charm, I called this clinic seeking their advice and they nailed it. Interestingly the Dunloggin vet seems to recommend this place instead of the Howard County emergency vet, as their google reviews similarly shows how they refuse to help pet owners who arent their regulars and direct those people to the catonsville clinic instead.

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Todd Jacobs

The staff are caring and courteous, and genuinely care about both the animals and their families. Because its an emergency clinic, theyre often dealing with traumatic injuries, grief, and loss, and they always handle the situation with genuine compassion. Our family has lost two dogs over the years, and weve relied on this clinic both times for diagnosis, emergency treatment, and compassionate euthanasia. While I do wish that they offered a less clinical environment for their euthanasia services, you wont find a more honest, caring, or experienced staff anywhere in the area. I sincerely hope you never need their services. However, if you do, I highly recommend them.

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Helen Iser

I took my scrappy in tonight because he was throwing up shaking and his back legs giving out! U could tell he was in pain was whimpering and even slobbering a Lil. They were so great with him! They took him in the back within 10 mins. They were so good with him. When the doctor came to tell us what was wrong and what we should or shouldnt do she explained other cases and actually had tears in her eyes u cant fake that. I will definitely take my baby back again if needed. My only complaint was with the x-ray they only did one side and him laying on his back. I thought they would have done both sides on his back and standing up since its a back and nerve issue

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Justin Fair

Ive been here for many cats passings (my mothers a cat lady), and each time, the staff have been gracious, kind and steadfast. Theres nothing as terrifying as at midnight, worrying about the health of a creature you love, only to have to wait--luckily, we didnt have to wait more than what felt like mere minutes before scans were done and painkillers were given. I was especially surprised at how friendly and caring the doctor was, she had platitudes that Im sure comforted my mother and helped us in our cats passing. The nursing team here are also swift and kind about handling billing. We did not feel rushed, and their compassion was truly appreciated.

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Pamella R

Absolutely horrible. My dog ended up here because of a dog sitting stay that went horribly wrong. He was attacked and his ear was mangled. He was taken to this hospital only to have them do a horrible job at treating him. Two days later and 1300+ dollars later I am at my regular vet who is is stating that the first vet that touched his ear did a horrific job. Thanks for causing my dog 2 days of unnecessary pain. I will put negative reviews everywhere I can so hopefully people avoid this emergency clinic altogether. Because of them my poor dog has spent the last 2 days suffering for absolutely nothing. Thanks a lot!!!

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Caleb Gurujal

Had to call in here for my savannah cat Taylor having blood in his urine. They convinced me to come in even though it was almost midnight saying I shouldnt wait until the morning. It was a great decision to come here as the entire clinic is very professional and helpful. Dr Cullen came out and talked to me multiple times about Taylor and even had the techs clip his nails while he was there so I could avoid another trip. Price was very reasonable for an emergency trip and would come to this clinic full time if closer to me and possible but a great choice for an emergency if needed.

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Mariah Toledo

Have taken my dogs here in emergency situations and never had an issues. Literally saved my dogs life, feel really lucky to have a 24/7 vet so close to home. I did have to take my dog in when her tongue was split open, it has to be stitched together, costed under $300 and i feel like that is really reasonable for a situation like that. But ive also had a $2000 bill from when she ate something that got stuck in her intestines, dogs are not cheap! But i feel like they try to keep your bill as low as they can.

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Richard Clark

Fantastic customer service and pet care. They are very good at what they do. I called in at approximately 8pm arrived at 8:15pm and the vet was in the room within a 20 minute window of my arrival. My case was critical but within 3-5 minutes of me walking in a tech came in to complete a triage. Keep up the fantastic work!

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Lauren Smith

The doctors and staff here are angels. My dog was hit by a car and less than 6 hours later she was stable and feeling better. Each of the vets were kind, warm and compassionate to me during such a difficult time. There is no doubt that they know what they are doing AND do a fantastic job! So thankful for this place.

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