Rocky Gorge Animal Hospital, Resort & Spa

Reviews 6

KA

Karen Lizarraga

This was my Yorkies first hospital :) He has passed a lived a wonderful 13.5 years with us and having this hospital by his side :) I remember when this hospital was just one small house :) The veterinarians here are the best and truly care about your dog and even you. Their hours are great! Easy to schedule! The only thing that I had a problem with is the people who answer the phone. Yes, there are some who are great but then there are some that are very dull and give a slight attitude if you are asking a question just to clear something up. However, when we are there for our appointments they are great and very attentive! This place is very clean and their office is beautiful (it is shaped like a bird house). Since I have not gone to other pet hospitals I dont know how to compare with prices. Routine exams were around $40-50 and tests varied. The night we had to put my dog down, because he was very ill, this hospital did a great job. We saw the veterinarian quickly and were given a room where the door led us right outside so those in the waiting room wouldnt have to see us in tears and, of course, we didnt want others to see us suffer from our dog passing. One thing I did not like was during that visit the veterinarian kept on saying "she" and "her" when my dog was a boy. I had to correct him 2 times. But other than that, our last visit was great. We even received a beautiful card from this hospital with their condolences and HAND written messages from the staff. When I received that letter, I knew that we took our beloved dog to an amazing and caring hospital. This place is great and I will definitely bring my next dog here.

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ST

Stacie Parsons

This place is absolutely amazing. Im here almost every two weeks due to my dog having a problem with his blood platelets and Im sure Ive dealt with everyone here. I love everyone. The staff at the front desk are so welcoming and sweet. They always give my dog attention! He loves it! The vets that have worked with me are blessings. They have worked so hard to help my dog and even my cat. When my dog first got sick, we were there for hours running lots of tests trying to figure out what was wrong, and the doctor never once showed that he didnt care. He was so determined to help my dog, and I could never thank him enough. He saved his life, and Im so grateful. Everyone shows love to the animals and they show how much they really care. Im amazed at how much they care! And I know that they will be here for me when the day comes that my dog must go, and I find relief knowing I can trust them. Everyone knows my dog, and everyone takes time to speak to us. I love love love this place. My mother takes all of her animals here as well. I have all the respect in the world for these guys and thank all of them for being so caring and amazing. I honestly wish I could get treated here when Im sick! This place is better than any patient first or urgent care Ive ever been to! Animals that get treated here just dont know how lucky they are!! And from What Ive seen, Rocky Gorge just keeps getting better and better.

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MI

Michal Sobieszczyk

Sunday early morning I was trail running with my healthy 3 year old GSP when he suddenly went into respiratory distress and passed away in my arms. I was far from home so rushed him to the nearest vet, which happened to be Rocky George Animal Hospital, knowing that it was too late. The compassion and professionalism exhibited by the staff was amazing. As a critical care doc I felt a great deal of helplessness and guilt in not being able to do anything for my pup. Dr. Tracy Thompson obtained postmortem imaging, answered my questions (difficult ones given the circumstances) and offered a reasonable diagnosis. Her empathy and professionalism helped me process what had happened and is a good reminder of how it feels to be on the other side of the doctor-patient relationship. The staff was patient and accommodating while we decided what to do with the remains. Several days later we received a beautiful card with their condolences which meant the world to my wife and kids. Of note, our own veterinarian has not yet returned our message about the death. When we are ready to add another pup to our family I would drive the 30 minutes for appointments and checkups.

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MI

Michelle Parsons

Rocky Gorge Animal Hospital is by far the best practice around. I have been to numerous vets over the years until someone referred me to RGAH and I will not be going anywhere else. Everyone from the front desk staff to the vet techs and actual veterinarians are genuinely wonderful and kind. They truly love animals and take the time to explain the diagnosis and medications. I have never experienced such professionalism and compassion at a vets office. Not only is the service that much better but they charge about one half of what the other offices in Howard County do. I was shocked at first because I expected to pay more for better care for my dog. If you want your animals to receive the best care from people that truly love doing what they do you need to go to Rocky Gorge Animal Hospital. I know that other reviews specifically mentioned one of the doctors but I have seen them all as I have had to take my dog in for several sick/emergency visits and they are all stellar!

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BE

Bearsong Sample

Rocky Gorge helps us keep 3 dogs going strong, ranging from a 1.5 yr old wild-child to the 12 year old queen. They are always patient, available and tolerant, even when we arent feeling the same. Their quality of care for our chaotic canines is beyond reproach. From the front desk staff to the vets themselves, we have received excellent care, great comfort and wonderful advice and, when needed, a little sympathy to the cause. I recommend them highly and without hesitation for all your pets care needs. Update: Not long ago they assisted us in saying goodbye to one of our herd. Having helped us give her a very long and wonderful live, they then helped us to gently send her running the rainbow bridge. Their kindness and support made it easier for us to handle. Since then, theyve helped us work through the grieving of the other two dogs. Youd have thought it was their own personal pet... Thank you, Rocky Gorge Animal Hospital.

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MR Whiteley

We were just introduced to RGAH within the past 2 years by our neighbor who gave a stellar recommendation to us when we got our Bernese Mountain Dog puppy. We started going there and immediately noticed several positive things: (1) their charges for services are significantly lower than the veterinarians in the Bowie area, (2) their facility is clean, top-notch, and state-of-the-art, (3) the staff is welcoming, cheerful, and friendly, (4), theyre a 24-hr. facility so no worries if you have an emergency at midnight on a Sunday (which we did!), (5) their doctors and techs are some of the best in the business and personally care about their patients, and (6) you check-out and pay your bill right in the exam room without having to go back to the front desk! Whats not to like?! We have nothing but good things to say about this amazing and wonderful place! Have never had a bad experience there in the 2 years weve been using them.

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