Germantown Veterinary Clinic

Reviews 7

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Karen Main

We have been customers of Germantown Veterinary Clinic for many years. All of our little ones, 4 pugs and 3 cats are patients. We have always been pleased with our experience but now have a heart rendering story to tell of why everyone should be a client. Recently one of our Pug Dogs, 4 year old Bear, suffered a potentially fatal condition, a complete bowel obstruction. Due to Germantown Veterinary Clinics skillful diagnosticians and advanced facilities and a very professional staff this bowel obstruction was correctly and quickly diagnosed and successfully treated surgically the same day. This surgery was not routine. The object caused damage to Bears small intestine and required an 8" resection of his small intestines. Due to the damage there was significant risk of a failed resection and infection (which would quite likely be fatal) caused by the object which appears to be part of a play toy. Incidentally, we have no idea where the toy came from. Its unrecognizable to us. Fortunately Bear recovered uneventfully and a week later is about 99% back to normal. Had it not been for the skill of Bears Surgeon Dr. Tidd and her equally professional staff Bear might not be here today. We will forever be clients of Germantown Veterinary Clinic. Be sure you carry pet insurance, it removes the worry of payment for such lifesaving surgery as well at a time you do not need additional challenges. We cannot express enough our total confidence in the People and facilities of Germantown Veterinary Clinic. We are lifetime clients.

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Christina B

We moved to Gaithersburg, and were recommend to take our dog here for her annual shots. The first thing the vet tech talked about was their Wellness Plan. Seemed a bit salesy, but Ive been in the sales industry before, so the plan made sense to me. Its worth getting if you dont/ cant afford to pay for everything out of pocket. Her annual shots would have cost well over $350, but this only cost us $80 (enrollment fee, if I remember correctly). We had to come back in 3 weeks for her remaining get booster and rabies shots. Our 2nd visit seemed to be a bit frustrating as that vet tech didnt seem to know what we were there for and which shots needed to be administered. When he clicked around on the screen, he seemed to be able to pull last visit/ records, but still unsure. Our 2nd visit seemed to be more stressful to our pup as they (tech and dr) were more rushed than patient with her. My dog never behaved this scared at the doctors, and weve been to 3 in the past 2 years. Im aware of the number of animals you see every day, but she is the only one I see daily. Take the time to listen to the owners when they tell you to how to handle their furry loved ones. I will be back again as Im locked into the wellness plan, but hope everyone will be less rushed. Animals sense our energy, too.

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Joseph Schumaker

I brought my Rhodesian Ridgeback mix, Fern, in for a yearly health checkup. And it turned out not to be a totally routine visit. But first, what has impressed me the most about GVC is the enthusiasm and kindness of the staff, from the front end and check out folks, to the technicians, and the doctors. They seem to deeply enjoy both people and the animals for which they care. While Fern received all "A"s for her health visit, she began to display some issues about 3 hours after the visit. I was instructed to bring her back ASAP, which I did of course, (she is our "fur-baby" after all). While she has never displayed a negative reaction to her shots before, this time she did. We were seen almost immediately and with great concern for Fern. After a careful examination, we were provided with the appropriate pain/anti-inflammatory medication. And I please to say within hours Fern was feeling better and is now back to her loving, active self. The true test of quality service is not when everything goes perfectly, but when this go slightly awry. The people at Germantown Veterinary Clinic met and surpassed my expectations, providing great care of my four legged family member. Thank you.

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Erich Yahner

Ive been bringing my dogs here for about three years, and I have been very pleased with everything. The staff is consistently nice and professional, its always been easy to make an appointment when something unexpected happens, and their prices are very reasonable. One of the things that I like the most is that the veterinarians take the time to explain things like test results, so that the average person can understand them and they arent just a bunch of numbers and acronyms thrown around without any context. They also offer boarding services, which has been a huge help for me because there arent many decent options in this area. On a personal note, we had to euthanize one of our dogs about two years ago, and the staff could not have been more kind and considerate during that process. They went to great lengths to ensure that everything went smoothly, and they never rushed us or tried to hurry the process along. They let us have all the time that we needed to say goodbye, and it really helped. I do not think that I could recommend them highly enough.

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Felicia Gruver

I came to this vet recently after going to another one in the Montgomery area , I am originally from PA and only moved to Germantown 6 months ago. I had a WONDERFUL vet in PA and was having trouble finding another here in MD that I really liked and felt comfortable with. I was disappointed in my first choice after moving here and decided to try Germantown Vet Clinic due to their positive ratings on Google... I am not at all disappointed and so very glad I switched to this vet!!! The office is well kept and the staff is delightful! I also LOVED Dr. Ted and finally feel like my dog (who has diabetes) is well taken care of ! Even my dog is more comfortable at this vet! I receive follow up calls and the staff and veterinarians seem to not just be extremely knowledgeable but also actually care ! Those qualities are a must for me and my special needs dog! I would recommend this vet clinic to anyone and am so very pleased to have them caring for my fur baby ! :) Thank you Germantown Veterinary Clinic !

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Betty Carpenter

Germantown Vet was the third vet we have used once we adopted our two dogs two and three years ago). The first vet always kept us waiting for a long time in the waiting room, even for the first appointment of the day, and when we knew the vet was there and had no other patients. Germantown Vet is very punctual! The second vets office was small and the dogs were nervous when we went in. I was so pleased with Germantown Vet, that I have used them ever that first appointment. They are so pleasant to deal with and our dogs love going there. There is no fear from them when we pull up in front. The facility is very large, open and clean, and they are gentle with the animals. They are also more than willing to offer advice over the phone, if your issue does not warrant a trip to the vet. I consider finding them a bonus for us and our furry family members!

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Patricia Hood

I give Germantown Veterinary Clinic 5+ stars!!!! My dog and cats have been Germantown Veterinary Clinic patients for approximately 12 years. I can honestly say that the professionalism, kindness and friendliness of the staff are superb. Every visit to the Clinic (whether "regular" or "sick") has been positive. I"ve always come away knowing that our animals are receiving top notch care. During this period we had to make the decision to have two of our kitties euthanized. In both cases staff provided loving care (to both kitties and humans). We were allowed to remain with the kitties before, during the entire procedure as well as afterwards taking the time we needed to say our goodbyes (for now). Thank you Germantown Veterinary Clinic!!!! (If I have one complaint it is that Paula no longer works full-time. I have missed her).

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