Westview Animal Hospital

Reviews 5

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Amanda Hatfield

Westview Animal Hospital is an exceptional Veterinary experience. We fully trust Westview to care for our 3 cats. We couldnt imagine going anywhere else for our vet needs. The waiting room at Westview is remarkably clean and spacious with plenty of seating and room for dogs and cats alike. We especially love the little added touch with the welcome sign listing all patients (pet names). of the day I really appreciate that whenever I call for an appointment the phone is answered promptly and the receptionist is always polite and friendly. We never have a difficult time getting an appointment and that is especially important to me considering we have had a few concerns where we have wanted to get one of our cats in right away for an appointment. Once in the exam room the staff always handles our temperamental cats so well. They have a genuine care for animals and it shows through their work. Our cats actually behave very well in the hands of the techs. The doctors also do the same. Dr. Cohen walks us through the exam and makes sure we understand what he is explaining throughout the process. Dr. Cohen has also given us options in the past when suggesting treatments for some of our cats. We appreciate this for budget purposes. We never feel as if we are being pressured into a specific treatment plan for the financial gain of the animal hospital. At one point my husband and I needed to decide on whether or not we wanted to proceed with surgery on our eldest cat. It was a tough decision and Dr. Cohen was available to answer our phone calls and schedule one more follow up appointment before the decision was made. It put us at ease knowing we were not being pressured to make a decision and Dr. Cohen took his time to provide the most information possible to assist us. I highly recommend using Westview Animal Hospital for your pet care needs. You will not be disappointment!

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Cayti Abbott

My husband first discovered Westview Animal Hospital many years ago when one of his Honduran milk snakes needed emergency surgery for dystocia. At least at the time, it wasnt easy to find a veterinarian that could handle reptile obstetric emergencies. Fortunately for him and especially for the snake, he found Dr. Felter. Dr. Felter performed life-saving surgery and, thanks to her, Lucky is still alive today. Fast forward several moves and years later, and weve returned to Dr. Felter for the care of our feline and serpent menagerie. One of my elderly cats had developed the energy of a kitten and was losing weight despite an increased appetite, so my husband suggested Dr. Felter. I was nervous to make the first appointment because my tiny grouchy old man cat is... well... extraordinarily anti-vet. A prior vet had refused to see him anymore, and another required us to give him a sedative pill before every appointment. 6 pounds of pure fury. Dr. Felter heard my warning and fearlessly accepted him as a new patient. He was diagnosed with hyperthyroidism, which requires frequent vet appointments for checkups and monitoring. His file is marked with the warning about his delightful temperament (which is managed with gas sedation, hallelujah), and the entire staff knows exactly how to handle my beloved little jerk. Dr. Felter is awesome about providing realistic, feasible options and recommendations that consider the animals entire well-being (not just condition specific). AND shes incredibly cost-conscious, which is something Ive never experienced with any other vet. Westviews/Dr. Felters hours are great. Evening and Saturday appointment options mean that I can actually give my critters the care they deserve. The staff is always warm, welcoming, and accommodating. Ive been to many different area vets in my life, and there is really no comparison. Westview über alles!

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Nakia Craig

This was beyond terrible. I came in with my baby girl,she was having seizures. Now first off no matter what doctor you are you are supposed to give a damn about the people who come in. You dont have to be the most comforting thing there, but at least show some compassion. Yes I can say Im glad they immediately took her to the back to help her. But they first off would have let her die without treatment because I didnt have my card on me to pay first hand. I mean yes withhold my dog from me then. Ill pay! Dont let her lose her life over money, she is a living being! What kind of vet- no not even vet, human, would let a puppy? A innocent little puppy suffer? But to continue I was in a panic and this was unexpected. So I had someone go get my wallet and they ran a blood test which took about five minutes and came back with nothing. She died before I got my card, and I bet she died alone. This happened in about thirty minutes. Then I had to pay for this blank test and her initial review which was like 341 dollars. Im going through financial troubles, and Im paying for a useless test and a review that did nothing! They basically came in time to reap the rewards of her dying in their care. I would have at least spent her last moments with her brother and the family so she would have died with the family at least showing her love. She would have passed safe in the warm comfort of her family, instead of on a cold metal table alone. Then they took her body, because they didnt know how she died they had to check for rabies. Because of this Im not even getting her back, and now shes gonna get cremated. I bet if I want her ashes back Ill have to pay some outrageous amount for that too. They looked at us like we were just some poor ghetto family, and treated us as such. Come here if you want, but just know your pet is just an object that they get money off of.

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Tessa T

I was refered here by trusted extended family who have been going here for years. Every time I went it was one bad experience after the other. The vet techs were very forceful holding down my senior mellow cat and had blank expressions the whole time. They even shook the cat carrier upside down for my scared cat to come out. I originally came in because my cat had mucus like blood in his stool so I naturally brought in a stool sample. The vet did several tests ruling out that my cat had nothing wrong with him. Mucus like blood in your stool is not nothing! If anyone had blood in their stool it would cause alarm. Needless to say I took my cat to Glen Burnie Animal Hospital which I was referred to by a co-worker even though it was a bit out of the way. My cat was diagnosed with Intestinal Bowel Disease and put on a steroid which immediately stopped his bloody stool. Glen Burnie Animal Hospital is amazing and treat you and your pets like family. My father in law still takes my spouses dog to westview and ever since shes been diagnosed with crazy things and put on several medications which cannot be good mixing all these medications from seizure medications to steroids. I keep telling him to get a second opinion but hes dumped so much money at westview a second opinion looks like a money pit Im sure.

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A Private User

This is by far the best vet I have used. After a bad experience with a different vet in the area we switched to Westview on the recommendation of a friend. On our first visit we found out that my older cat had hyperthyroidism which explained why she was so thin. Our old vet couldnt even get her to stay still to draw blood and at Westview they were able to draw blood with no problems. We got her on thyroid medicine and she did great. A few years later she developed some cysts and then growth that turned out to be a tumor. With her age and thyroid condition she wasnt a good candidate for surgery. Dr DiStephan was absolutely wonderful throughout the whole process, from investigating the initial cysts to finally determining that the growth was cancer. She always presented us with several options and gave us time to discuss it. Also, she asked us to call her a few days after each visit to see how my cat was doing. She would always speak to us herself and took the time to answer questions that we had. When my cat passed away we knew that we had made the best decisions for her through the process and that she was comfortable until the last day. I would never take my pets to another vet!! (Also, we usually see Dr DiStephen but whenever we have had to see a different vet they were also great)

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