Takoma Park Animal Clinic

Reviews 6

MI

Michelle Ortega

So, on 10/26/16 i received an email from Takoma Park Animal Clinic saying that if I leave a review on Yelp, the clinic will give me a $5 Starbucks card if i show them my review. The email did prompt me me to write a review ... But NOT for the Starbucks card. Quite the opposite. I have no intention of cashing in. I do think that my experiences over the years here though is important. The GOOD: Our first visits were pleasant for the most part. We were seen by a younger female vet originally from Great Britain. We really liked her and we could tell she really cared about our dog. No muzzle, she listened and understood our dogs past vet trauma. Our dog responded to her patience and techniques. The prices she charged us also were reasonable. She also gave us a discount because our dog was a legit service dog. The BAD: The last time we were seen, we saw Dr. Patricia Kriemelmeyer. The visit was just to get a USDA paper signed for international travel. We have 2 requirements - proving rabies are up to date and an anti-parasite treatment. Since we do this so frequently, our dog is almost always up to date on this and within her time limits so its just a matter of filling in our info and stamping it. I normally pay $50-85 at other vet clinics for this service. This vet charged me $285! I actually called her out to ask: What was she charging me for because she saw us for less than 5 minutes, gave us no meds and her office help filled out the paperwork (got it wrong - I fixed it) and all she did was sign and stamp it! On top of it, she INSISTED my SERVICE DOG be muzzled! My dog was originally perfecly calm. Dr K was not patient and by the time they put the muzzle on my dog, they had her so stressed out and freaked out that her eyes were bugging out. It caused her cherry eye to pop out on both eyes (causing me another vet visit elsewhere to get her eye drops!) I wanted a prescription for heartworm meds as what they have in their office is so expensive. They told me that even though i was already paying out almost $300, they wanted me to pay to get a written prescription! OMG Seriously??? I just about flipped! I also asked the vet about giving a discount for my service dog and she claimed that they never give discounts for service dogs and she had never heard of such a thing .... Nor could she afford to give such discounts! I am going to mention their front desk staff here too. I actually had one off their staff members snap their fingers at my dog to get her attention. Obviously, more training is needed with staff before having them working and interacting with animals. They seem to not have a high comprehension level either. My service dog weras a vest. It says "DO NOT PET . DO NOT DISTRACT" ... Not only do I have a male front desk staff bothering my dog, but he comes up directly in front of her, reaches out and directly OVER HER HEAD to pet her!!!! Dog handling 101: Never ever touch a dog you dont know ... Esp over the top of the head! Hes lucky she didnt bite his hand off. Overall, if they still had the same original vet we were seeing - we may still be going there. I do not recommend this vet clinic. They are over-priced and have a high over turn of staff. My dog had vet trauma from this vet office after the last visit.

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shakablue

The back staff are friendly and personable, Dr. K. is very good and supportive, the front desk staff however are like talk to the hand". My first time there they completely ignored me as I stood in waiting area with my pet. After 5 min I inquired and they said "your suppose to sign-in". WOW, how was I to know, if 1st impressions mean anything I would never have gone back, their tone is a turn off. However, my partner liked the Dr.s so we just lower our front office customer service expectations. What gives, it usually takes them another 15-20 minutes for us to check out when done with Dr. visit so we plan accordingly...with patience. We have also had to repeatedly ask for copies of lab records. I get that its just a desk position and young people need jobs too, but they are just in the wrong field. Simply, pet owners want an inviting happy atmosphere even if you have to fake it.

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Kelvin Nance

We are thoroughly and totally pleased with all the Veterinarians, Vet Techs, and staff at Takoma Park Animal Clinic!! We have been taking our dear companions to them for years and it is very clear that everyone really cares for them, and are engaged in loving and nurturing them. The best endorsement is when your companion happily wags a tail when they see any of the staff and get excited that they get to see one of their friends at TPAC. Dr. Pat Kriemelmeyer ("Dr. K") and all her associates and staff have always shown expert loving care for our companions, and especially our female Rottie, Trixie, seeing her from the time she came home to us as a puppy, throughout her life, and until the very end. Takoma Park Animal Clinic folks are part of our family and we hope they will be part of yours.

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Brittany Slay

I really like this place and Dr. Decker is really great with my dogs. He is very upfront about the cost of certain tests and treatments and is fun to watch when he interacts with animals. I enjoy talking to him. The facility is a little worn looking, but it processes dogs all day, so I get it. The only issue I have is with the receptionist in that it took 5 separate phone calls for me to get her to submit documents to my pets health insurance company. Also, a few times I have called to make an appointment or request information and theres rap music in the background so I cannot hear what shes saying. Shes also hung up on me before which is annoying. I recommend this place for the doctors and the care my pets have received. The clinic is great -- the receptionist is not.

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Thomas Ratliff

Took my 60 lbs Greyhound to Takoma Park Animal Clinic for the first time last week. Looking for a new vet for my baby dog after Hillandale Animal Hospital unfortunately closed. The location in Takoma is great, there was metered street parking available for me about 4pm. The building seems a little old, but the staff were wonderfully sweet and helpful and the vets were on top of things and smart. The vet talked about the full spectrum of options before us and didnt just try to sell us everything and the kitchen sink but also was ready to treat. The doctor got back to me within three business days about the results of our blood tests. Also, they have pretty long hours and weekend hours. It was only my first time, but I am very satisfied so far!

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Carolivia Herron

I had an excellent experience at Takoma Park Animal Clinic. My mothers new puppy, Scout, a Shih Tzu, had been dried incorrectly elsewhere and her fur was too matted and tangled to comb. Because this occurred during the time when Scout was being spayed, I was not able to re-wash her and brush her. When the time was right, I look her to Takoma Park Animal Clinic and they shaved off the matted hair at a reasonable price, the receptionist was particularly understanding (I kept calling during the day to ask her to check out the little one), and the attendant had a wonderful sense of humor. Thank you. I thought I was going to have to empty my bank account.

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