Category: | Eye Care Center |
Address: | 8415 Woodsboro Pike, Walkersville, MD 21793, USA |
Phone: | +1 301-898-3000 |
Site: | walkersvilleeyecare.com |
Rating: | 4.6 |
Working: | 9AM–8PM 9AM–3PM 9AM–4PM 9AM–8PM 9AM–3PM 9AM–2PM Closed |
-1
CH
chris wolfen
The Wolfen Family has done business at Walkersville Eye Care for over 20 years. In the 20 years I have had nothing but high praise for the doctors and staff. I have recommended them in the past to all of my family and friends. I stopped by today to request a copy of my prescription and was looking to get the PD measurements from my file. I needed this info to purchase a pair of motorcycle glasses I saw online. They were able to give me my basic prescription info but would not give me the PD measurement info that I needed. When one of the staff members overheard me requesting my eye info he jumped in and said quote: “I’m not giving you that information, why should I do all the work for another company to get your business”. I could tell that he was irritated when he came out of the back and saw a full lobby of customers. He then referenced that this is company policy and Walkersville Eye Care would be liable if he gave me this info and something happened. I then asked to speak to the store manager. She never came out to discuss this with me but sent someone out to tell me that for $25 dollars she would give me my PD measurements. All I can say to that is that is bullshit. It’s a shame that they would play these games with a lifelong customer all over $25. It is quite obvious to me that something has changed with Walkersville Eye Care and not for the good. I have spent thousands of dollars over the years on frames and prescriptions for not only me but my wife and two kids. As I said in the store politely, I will take my business somewhere else. And I will…!
DO
Dolores Sylvain
I live in Frederick and take the time to go to Walkersville Eyecare to meet my needs for eye exams and glasses. I have been a clients about 20 years. I recently forgot that my appointment had been rescheduled due to the Doctor going to a graduation. Although it was my fault that I did not correct my calendar with the new appointment time, the Doctor saw me. I know this was an inconvenience for him. And although he had somewhere to go, he took his time during the exam....just as he always has. I needed occupational glasses in addition to my progressive glasses. I needed the occupational glasses to be able to switch from viewing the computer to reading my documents. This second pair of glasses has been a life saver for me. I also love the employees who help me locate the best glasses to fit my face and will continue to take the time to adjust them as often as I need until they feel perfect. I do not know if Walkersville Eyecare is expensive. I only know I have one pair of eyes and I want to feel comfortable seeing. I like knowing I am treated as a client, not as credit card number. The staff is terrific. I highly recommend their doctors, office and store. Come SEE what a great place this is.
ST
Steve Lowrey
Walkersville Eyecare has provided the best care Ive ever received from any healthcare professional. I have trusted my eye care to Dr. Sclar for 27 years. He is professional, talented and caring; I have complete trust in all of his doctors but have the most experience with Dr. Sclar given the length of time hes personally treated me. He and his staff provide excellent service at reasonable prices, and I never feel like Im just a number. I also appreciate that I never feel rushed; they take their time to ensure your needs are heard and your questions are answered. I would highly recommend them to anyone; all of my immediate family and most of my extended family are long-time, happy patients of Walkersville Eyecare.
AU
Audrey Wells
I have used this office for many many years. I have seen Dr Hub, with no complaints, but my normal doc is Dr. Allgaier who is friendly, knowledgeable and always looking out for my eye health! Dr. Scalr was named top eye doc in the county via Fredericks Best. The location is large, clean and the eye wear selection HUGE. The front desk staff is always ensuring your check in and out experience is orderly and everything insurance wise works out. Contacts always come within 10 days or so. They also have a childrens room and childrens eye program.
JO
John Martin
My wife Angela & I along with our children have been receiving our eye exams, glasses, and contact lens from Walkersville Eye Care for well over 20 years. Everyone who works their is always pleasant & courteous, and the exams are thorough and they use the latest equipment. I especially appreciate that they suggest what you may need but they do any high pressure selling. I definitely recommend Walkersville Eye care to anyone looking good Eye care. John Martin, Walkersville, MD.
AL
Alan
I started going here when I moved to Walkersville. The service was decent for a small town eyecare center. However, I noticed after my new patient appointment, its very difficult to get a reasonable timeframe for an appointment. My previous appointment, it took 2 months to get me in. Today I called and it will be 4 months until I can get an appointment - thats ridiculous, no one is that busy. New patients beware, this is your warning.
JA
Janet Zhang
They been my childhood eye care physicians and I continue to use their services even though I live 1.5 hours away. They are worth it. The doctors and staff at Walkersville Eyecare are so passionate about their work and they are also very flexible to work with. I have tried to look elsewhere due to the distance but other eye care offices just dont have the genuine care and concern like the one @ Walkersville Eyecare.
DA
Darrell Rice
Ive been going to Walkersville Eye Care for many years. I am always greeted with a smile and the fastest service I have ever experienced at a vision center. Dr. Allgaier is always a wonderful person to deal with. The staff here is awesome. I will never go anywhere else for my vision needs. If your looking for a new place to go for your vision needs I highly recommend you check them out. You will not be disappointed!
DE
Debra Anderson
Really just an outstanding experience. Everyone is professional and extremely helpful. The eye exam is quick and thorough. Choosing frames and fitting them once the prescription comes in is a breeze Sharon is quite knowledgeable and just has an intuition on what will look good. I have been there 4 times and will definitely go back. I consider Walkersville Eyecare the best eyecare center I have ever been to.
MA
Marsha Wiley
Dr. Sclar and his staff are always professional, efficient, friendly. They take their time and I always feel confident that they have done a thorough job in checking my vision. Dr. Sclar is so patient in answering my unending lists of questions. My family has been going to Dr. Sclar for over 30 years--we are very satisfied with the attention and care we have consistently received during each visit.
GE
Gene McMurray
Always courteous and pleasant. For the time you walk into to when you leave all are professional and provide an excellent service. The exam is thorough. Time is taken to explain changes and options if further follow-up is required. The final fitting is also exceptional and issues that arise from vendors manufacturing new glasses are addressed quickly. Love the team at Walkersville!!