Merrimack Animal Hospital

Category:	Animal Hospital
Address:	151 Stedman St, Lowell, MA 01851, USA
Phone:	+1 978-453-3277
Rating:	3.7
Working:	9AM–5PM 9AM–5PM 9AM–12PM 9AM–5PM 9AM–5PM 9AM–12PM Closed

Location

Photos 16

Reviews 7

Steven Belley

My wife has been faithfully taking our dog to Dr. Mian for the last 4 years for her regular appointments and various issues that would arise during the course of the year. I would consider us to be a regular customer that always paid our bill in full with no questions asked. My wife took our dog in a few weeks ago on a Saturday to have her nails trimmed, because our groomer was unavailable. They took our dog in the room to do the maintenance to her nails, when our dog was unmuzzled she came out with her paws bleeding, to my wifes horror and a visibly shaken dog My wife was told Oh by the way you owe us $30.00 for what was done. First of all I know what it takes to run a small business, by owning one in the city of Lowell and I certainly know what overhead means. But I also like to keep and retain my customers. I feel that after seeing my wifes reaction and that of our dog that the response she should have received was an apology from them and a credit on our account of the $30.00 charge. You do not retain your customers by nickel and diming them to death with a fee that our groomer would have done for $10.00 with no pain or drama had she been available. I looked back at all the receipts from the past years and I can say that the $30 he charged would have surely been made up in a short amount of time. When a customer feels mistreated it is sometimes better to eat the cost than cause a loss of revenue that is ten fold of $30.00. No reason to traumatize a small dog and make her bleed just to have her nails trimmed/NO-EXCUSE !!!!!!!!!!!

Roberta Ward

I have been taking my animals to Dr. Mian at Merrimack Animal Hospital for 13 years or so. He is competent, compassionate and knowledgeable of the latest updates in the field of Veterinary medicine. He has treated my dogs and cats very well. Sometimes we disagree but that is healthy in any medical relationship. Every so often I would get the "this cat isnt going to live forever speech " as he gently tried to prepare me for the inevitable. (The cat died of old age at 22). When my old-timer dog had a stroke at 17 and could no longer walk, he made a house call to put her down at my request. Ive known quiet a few Vets and most of them have a lousy bedside manner with the owners. Dr. Mian is better at that then most. But as a Vet he excels. His first concern is always the animal at hand and never his profit margin. He is a truly excellent Vet.

Erin Horan

Dr. Mian is an experienced and thorough Veternarian. My pets are always well cared for and any questions or concerns of mine are addressed in an honest, direct and kind way. His Assistant/Office Manager, Shari is informative, helpful and great with the animals. She always greets me and my animals by name and her big smile. When my Cat had to be put down she was incredibly kind, empathetic and her words soothing.

DAN HORAN

Best Doc around. His Technician is amazing, one I the nicest people I have ever met in my life. They are an amazing team. The docs beautiful technician is so compassionate... Your furry friends will never be in better hands than with them.

A Private User

Dr. Mian has been taking care of our cats for years and has helped us through some emergencies. He is a kind thoughtful excellent veterinarian.

Bryn Dews

Dr. Mian is very down to earth. We love that he remembers everyones names... And hes good with the animals.

Kat Stewart

my fave