South Shore Hospital

Reviews 6

NA

Naiya Davis

Recently, my family was rear ended by a intoxicated driver. The female EMT asked me to give a description of the driver who had hit us. Than when I tried to give information to her (explaining his age, race and the type of vehicle) she automatically told me "I dont care about his race. I want to know the vechile he was driving." She may have thought what I was reporting to her was not important however anyone from ANY RACE could be driving the car and any slight detail would help get dangerous motor vechile off our highways. Although my family caught the brunt of an unfortunate drunk driver accident. She then told other EMTs I was "ok" because I was walking ignoring the fact that Ive experience a bad car crash and I was running off adrenaline due to the sight of the blood from my mother. Not only was the woman EMT disrespectful and unhelpful. She had no sympathy. South Shore Hospital has horrible costumer service and the nureses are even worse. They have no hospitalitay or good care. The nurses were snippy and impatient, one nurse kept knit picking at my friend and acting incredibly unprofessional. My mother sat in her own urine and my family members had to assist my mother by changing her bedding and hospital jhonnys. The doctors try to tell you how you feel and how your suppose to feel even though you are the only person that knows how you feel. The hospital also does not take the proper time take care of their patient. This will be the last time I will ever go to south shore hospital. I would not recommend going through triage for emergency treatment. They are not triage equipped. Go to another hospital!

---

ME

Melissa Freel

This review is solely on the Diabetes center at South Shore hospital, not anything to do with any other services at the hospital. I was diagnosed with Gestational Diabetes and referred to them. If you have any other option, I would say go somewhere else. The receptionist was rude from day 1 to me, for no reason at all and it continued to the day I asked her to fax my info to my new doctor. The nurse that was managing me was good enough at what she did, but didnt listen to many of my comments or concerns, we talked about what she only wanted to talk about. The Doctor I met with once was fine - she was knowledgeable and somewhat pleasant. They told me from the start I wouldnt have to go in more than 1 or 2 times and could be managed by emailing logs and phone calls, but then changed their minds. I got bills from them for hundreds and hundreds of dollars that didnt go through my insurance, which turned into a nightmare for me dealing with the insurance company. They dont have anyone on call for after hours, as I needed a prescription last minute and then had to pay out of pocket for it. The most pleasant part of it all was the lady who took my blood pressure, weight and showed me to the room. She was very friendly, I wish they were all like that there!

---

LI

Lindsey Coppola

I wish I didnt have my baby here in December. There were some excellent nurses in the NICU there but I felt I was misled overall. I didnt get the family centered care that they gushed about during the hospital tour. Many decisions were made for my son without discussing me- even though I was a patient there myself and easily accessible. I was constantly discouraged in taking care of my baby. Nurses constantly telling me I didnt need to be there to feed my son, coming early for procedures to find they started without me-knowing I was going to be there, telling me they would place a tube if I didnt bottle feed my baby (no discussion of medical necessity for this but that he would be out faster...). That was just some of the issues I had aside from being a patient myself. One nurse literally yelled at me for saying I didnt want my son to have a pacifier(which would have been a good opportunity for teaching instead of discipline). My husband said something to our nurse but I didnt want to stir the pot during an already difficult time. This was supposedly one of the most busy weeks of their year but I dont think that has anything to do with their practices and attitudes towards families. I hope other mothers had a different experience than I did.

---

WE

Wesley Campos

Horrible experience last night, My wife and i got there tuesday morning, they hold her there for almost 24 hours to see a surgeon since is only one for the entire hospital, plus half day to see a doctor which also is the only one responsible for entire floor. At end nothing was made and the answer we got was: You should call your primary dr . Pay insurance knowing the hospital will be collecting thousands from health insurance to get such bad service?!No doctors, no surgeon, only thousands of nursing which cannot do anything for you beside give a tylenol. Even lunch was on time, ordered food after they keep my wife for over 24 hours only with IVF, when the allowed her to eat and took her order, the food was delivered 5 minutes before we leave one hour later. We left the hospital and went out eat something because she was so weak. Dont come to South Shore, No respect with patients at all, not from nursings but from the Hospital Management which the ONLY thing that matters is keep you in the rooms under IVF to get thousands and thousands from Health Insurance Companies.

---

SH

Shatane Snyder

Ok first let me start with the positive...the nurses and PAs in the emergency room are super super nice. That being said, as a Type 1 Diabetic, they were absolutely clueless about the disease/condition. I was explaining to them the difference between type 1 and type 2, I was explaining to them why the IV fluids were bringing down my blood sugar which is what brought me into the hospital in the first place. I was dehydrated and becoming insulin resistant but the PA told me I just need to up my insulin. It was almost comical at how much they didnt know. At one point I was going to take my long term insulin and the nurse said "thats fine I just dont know when I can get you food." You dont eat with long term insulin, that short term/meal time insulin but she didnt know that. And these were nurses in the ER. They were so nice, but nice doesnt save lives, educated nurses, PAs and doctors do. I think they need some serious training and fast. The diabetic community is growing and we need educated hospital staff members.

---

PH

philip pastore

I was staying at my girlfriends apartment Anne Concannon in Braintree when on 2-20-2014 at 2:00 am I Philip Pastore was having a hard time breathing like a stabbing pain so uncomfortable I told Anne to call me an ambulance they came I was rushed me in to South Shore Hospital with a collapsed left lung they put a tube in my left lung woke up the next day I was in the worst pain in my life after a week of the tube in my left lung hoping that it would inflate but did not so I had to have surgery an operation called bleblectomy which is a lung operation it went fine thanks to Dr.Christopher Ducko who was my surgeon I want to thank him an anyone and everyone involved at South Shore Hospital the best care I have ever had in a hospital just want to say Thanks To All Of You Sincerely, Philip A.Pastore (As I Can Breath An Live Other Day).

---

---