ProMedica Monroe Regional Hospital

Reviews 3

LA

Laura Burchfield

My mother was brought into the ER.. she was rigid and psychotic. . No history of mental illness... she weighed 72 pounds and Dr. Kabir had her on 45mg of Remeron a third generation antidepressants that us related to trycyclic which is related to antipsychotics.. Ive worked in psych all my life and am nationally certified in Utilization Review... Ive seen Neuromalignamt Syndrome. . I could not get anyone to listen to me... Dr Kabir rolled his eyes at me and took off down the hall when I tried to discuss it with him.. oh he ordered a psych consult but for five days no psychiatrist or anyone else evaluated her.. being here proxy, I held the psych meds and she cleared! No more bugs .. but she needed so PT so she could get her balance back.. transferred to their care home, I made it clear... no psych meds! My mother started getting rigid again and psychotic. I would ask.. are you holding her meds.. I was told yes... however.. when I demanded to see her medication administration record... they had started her back on that Remeron and she had been on it for five days... I blew a gasket.. they would not release her... I didnt want a kidnapping charg.. so I I had to watch my mother as her brain was fried.. a person who had her mind... didnt know the names and faces of her children After 30 days when her Medicare ran out they released her... mind fried unable to walk.. and now weighs 66 pounds... she lingered at home for a couple of months... she did get some of her mind back but not enough to know she needed to eat... she died weighing 45 pounds. All because of Dr. Kabir and not only being incompetent. . But refusing to even listen to a person who treats psychotic people! No respect for being her proxy buy also being a licensed health care professional.. the psychiatrist Dr. Harris who refused to see my mother because the hospital went into denial mode. Despite me telling them Im not going to sue if you would just follow my wishes and pull the psych meds. . My mother was on a triple dose of Remeron. .. you need body fat to break down protein binding meds... Remeron is 85% protein binding... my mothers weight dropped to 80 pounds when he upped the dose... it l made it worse because her neck muscles had dystonia... yet I nobody.. no nurses no doctor even knew how to check... she had cog wheeling .. rigidity. .. and psychosis... I did not sue... Kabir knows what he did.. I tell everyone. Dont see him... hes dangerous. .. Dr Harris should have seen my mother and the Nurses should always check, especially elderly for EPS before passing that med! I cannot tell you how much of a nightmare this has been... no I didnt sue. . Hopefully I made enough waves that Kabir will think twice before he plays psychiatrist. . That the nurses realize by passing that med and telling me they didnt... lied to the only person who actually knew what was wrong.. and I dont care what the doctor orders.. you have the right to refuse to pass it of you feel it is causing harm.. the hospital also needs a Utilization Review department. . Any good UR nurse would have known that my mother was toxic...

AM

Amber Francis

I can go on and on about the terrible experiences Ive had at this hospital. I think they hire anybody off the street and a lot of them are rude. Not saying they are all mean because I have came across a few nice people there. The most recent experience I had was with my two month. He was throwing up everything and not pooping it was only getting worse and everybody I talked to tried brushing it off as acid reflux and acted like I was just a young mom who didnt know the difference between throwing up and spitting up. The second time I ended up bringing him up to the hospital ( like 2 or 3 days after i brought him too his dr and tho the hospital) they finally did the chest xray. The first nurse we had seen (short blonde hair, bigger woman with a knee brace) acted like it was all a joke and we were just young parents and our baby was fine. She told us the ultra sound was fine and was getting everything ready to discharge us and kept just brushing off everything as it was just once again acid reflux. Thankfully there was a shift change and a great nurse who I cant thank enough came in. Wish I would have caught her name. She was tall and skinny with dark hair. She was actually listening to us and was trying to help us and she ended up looking at the ultra sound again and instead of just listening to the other nurse she kept my baby there, made phone calls and got him edmitted and transferred over to Toledos childrens hospital where he ended up staying for a week and had surgery because he had pyoloric stenosis. I cant thank that nurse enough and a few of the other nice nurses we seen after we found out he was getting transfered. I have quite a few other experiences Ive went through there that I could talk about but Ill be here all day writing.. I just really wanted to thank that one nurse again for making a difference because if it wasnt for her, we would have been sent home again and theres no telling what would have happened. My son was getting worse and because of her my son got the help and surgery he needed before it was too late and now hes a hundred times better. I hope this gets to her. She came in at 7pm on Feb. 19 to the childrens area and I think she was teaching another young lady. I want to say thank you so much for caring for your patients and not just looking at it as a job. You give hope that there are still some caring nurses out there. As for the short blonde haired lady that was working right before you, I hope she starts watching you and learns from you.

CH

Christine Douglas

I wish I could give NO stars for the rating, as a wife and mother I have never hated a place as much as Mercy. I have been misdiagnosed and sent home before n ended up having to have emergency surgery is just one of many stories I could tell but for myself I finally stopped going there when I got treated so badly by the staff at the front desk, the nurses, and even the doctor! This one picticular time I went to the ER because I was feeling super dizzy, my vision was blurrry, and my head was hurting really bad. My husband was walking me to the bathroom after the nurse had left and we caught her and the doctor talking about me saying Ya she is here just seeking drugs so she can feel dizzy and started laughing! Of course we walked back to my room, got dressed and left! Went to south shore and had a CT scan done and found out WOW...that I did have something wrong, they are absolutely ridiculous....So tonight my daughter that is 11 fell at the roller skating rink backwards and hit her head so because Mercy is so close to our house and being that it is my child I wanted to get somewhere fast and well I wish I would of drove the extra time to south shore! The entire time from entering the ER to leaving, my daughter, my husband and myself were told we were being rude when we asked questions and dont dare ask for Tylenol for your child because she smashed her head because they Will tell u NO n give you a time that they feel she can have it because they dont want her to vomit yet she ate a popsicle an hour earlier n never got sick, but you wait till the time they say n then you ask and for the medicine and then have to ask again and again then after a hour of asking they come in with attitudes to talk about the CT that was done but still NO Tylenol and because I ask again for the medicine I get told how rude I am n there isnt people here just to serve me n my kid are u serious??? After many other things that happened as we were leaving I ask to talk to the charge nurse n I start explaining to her my concerns, She starts laughing at me and rolling her eyes well at that point I was done being nice n ended up arguing with her all the while I was recording the whole conversation so I will make sure this time I will make many complaints until I am heard I am so sick of people thinking it is ok to be rude and disrespectful! So my last thought on this hospital is I wouldnt take my dogs to that hospital let alone my family, please think twice before going!