Category: | Veterinarian |
Address: | 21188 Pontiac Trail, South Lyon, MI 48178, USA |
Phone: | +1 248-486-5600 |
Site: | lyonveterinaryclinic.com |
Rating: | 4.7 |
Working: | 8:15AM–6:30PM 8:15AM–4:30PM 8:15AM–6:30PM 8:15AM–6:30PM 8:15AM–4:30PM 8:15–11:30AM Closed |
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Amber McGartland
We are writing this incident today 9/21/2017 to say what happened concerning our English Mastiff at his appointment today. Lets start with taking note our Mastiff is very skiddish, stubborn, and an epileptic. His appointment was for blood draws for heart worm and to get his up to date shots. The woman doctor that was on duty and on our paperwork forms was Erin Kuehn, she insisted on approaching our dog with aggressive leash pulling within the first two minutes she met him. She kept the aggressive pulling going on for a few minutes until she physically got tired and noticed my 190lb dog wasnt moving anywhere. She insisted on having the whole family leave the room which was myself, my husband, and my 4 yr old daughter so that she could give the round of shots to him alone. After about 15-20 mins of us not being in the room , my husband got called to the back office to talk to the doctor. Dr Erin Kuehn was trying to tell my husband that while perusing the shots our dog bit her forehead. To him it looked nothing more then a scratch on her face. If a 190lb dog wanted to attack someone Im sure more of a puncture would of been noticed. Why a complete stranger to this big breed would insist on being alone in a room to give multiple shots to a skiddish dog is beyond me. Never even heard of! Yes we are sorry for anyone in that office that had gotten any cuts or scrapes from him, but I am very sympathetic for my dog who had gotten extremely dramatized, had to get muzzled to finish the appointment, and ended up pooping himself multiple times. I understand this is an extremely large breed, but Mastiffs are extremely Sensitive and very loving dogs but are sometimes hard to handle. This office was the most unprofessional practice I have ever seen or been to. I would never recommend this place to anyone and I am very sorry for any animals that get treated like the way my dog did today.
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Adam Kaiser
There was some confusion over a 2 day apointment for a heartworm treatment (Us thinking it would only take 1 day, there was no mention of it taking 2)... And they accommodated by keeping our dog overnight, without charge... The staff is friendly and from speaking to some of them, they get to know your pet personally... recommended.
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Michael Everton
Yogi Bear and I are very grateful to the staff and Doctors at Lyon Vet! Dr Kuehn and Dr Ferguson are great! They were able to diagnose and currently treat my fur baby for Addisons Disease. Yogi loves to come in the office every month and gets very excited to see everyone! They saved his life to which I will be forever grateful
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Aubrey Rose
Our one year old Cane Corso Ziggy loves it here, and they love him! They understand how to handle big dogs and really care about the animals. They are also great with my seven year old tabby cat. We moved to Westland and still drive out here just because we love them that much!
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Stephanie Bennett
Only been once to take a friends cat for check up after a car accident but they did a great job. Answered all my questions, allowed my friend to pay over phone, took great care of the cat. Wonderful bedside manner by the doctor.
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KevinKaren Mercer
The staff is very professional and friendly. They are up to date on the latest treatments. I felt very comfortable having them treat my cat.
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Bridget McRell
We and our dogs love the doctors and staff at Lyon Veterinary Clinic! We wouldnt go anywhere else, they are 5 stars plus!
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Alan Janosky
I cant say enough good things about these folks. You can tell they are all animal lovers.
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Kyle Benyi
Very friendly and kind, made getting my baby girl puppy fixed a lot less stressful.
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Kevin W
Staff is generally nice and the place is clean. Prices are fair.
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Dave Riemenschneider
Great staff...they go the extra mile and then 40 more
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Kevin
Staff is always great. The docs are top notch.
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Kitty McGeeksalot
Very friendly and always informative!
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Jill Marquette
Not recommended.
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Cheri H
Great staff