Allina Health Burnsville Clinic

14000 Nicollet Ave #100, Burnsville, MN 55337, USA

Category:	Medical Clinic
Address:	14000 Nicollet Ave #100, Burnsville, MN 55337, USA
Phone:	+1 952-428-0200
Site:	allinahealth.org
Rating:	2.4
Working:	7:15AM–5:30PM 7:15AM–5:30PM 7:15AM–5:30PM 7:15AM–5:30PM 7:15AM–5PM Closed Closed

Location

Photos 2

Reviews 14

Nick Podewils

I would not take my dog there! As a fellow healthcare professional I am so disappointed in the care/processes at your Allina Burnsville clinic. We have been going to your clinic/urgent care for years esp when it was Quello. Since Allina took over what a disaster. The billing is frequently wrong and our insurance has not changed in 10+years! The customer service last time I was in with my daughter for a follow up from an urgent care visit was sub par. The MD (Dr Ali) had absolutely no social skills spoke to her and made her feel like her being there was an absolute waste of his time despite the fact that the urgent care MD called her at home after her visit and told her to go back in 2 weeks due to enlarged lymph nodes around her heart. He spent more time explaining to her the difference between the 12 and 13 on the calendar for her to come back on these days rather than explaining to her why she needed to come back and what the test he was ordering were for. He repeated multiple times she did not need to see him, God forbid she waste his precious time despite we are paying for it! There is more from this appt but I am sure there is not enough space here to write it. Lastly was the 2 appts my daughters had for college physicals. We have $101 dollar bill for a physical which should have been 100% covered. However they did the blood test rather than a mantoux. The patient rep I spoke with from the Burnsville clinic was less than helpful kept just saying this was not a covered service TB is not a routine screening. Please tell me how an 18yr old would have any idea what was a routine covered blood test. For the love of God does a pt need to have the ins company on the phone during an exam to make sure everything you do is covered?? If this is something that is not part of a routine physical why wouldnt you tell the patient prior to completing the test? Clinics are well aware of what is routine and what is not! Very poor and disappointing service. We will be finding a new health care provider.

Lauren Peterson

Ive been here multiple times. DEFINITELY stay away from their urgent care. Their doctors are constantly changing and half of them dont know what theyre doing or completely disagree with each other and often contradict each other. Its almost impossible just to get a call back and the last two times I was in for urgent care the wait time was well over two hours while employees were sitting around gossiping even though it wasnt even busy.

Erik Lidstrom

Dr. Tiffany Habben is the reason my family left Allina for good. How to describe her medical skill and bed side manor? Useless, defective and frankly talentless Doctor. As far as the entire Allina (minus the hack mentioned above) staff at this location I and my entire family will miss their credible and professional work ethic. Their Phlebotomists always hit the mark and we never felt any pain. Goodbye Allina

shelly johnson

So incredibly disappointed with the lack of care I experienced today. This is not my regular Dr. But I needed to be seen today and my Dr. wasnt available. I was seen by Dr. Neil Johnson...( I assume since he never introduced himself but was told that would be who was seeing me) awful experience and I would never go back there. In addition the nurse was also rude and smelled of alcohol

Andrea Hedding

I called to make an appt for a refill and whoever was working the desk and answered the phone was extremely unprofessional and rude. I have never had a bad experience just calling to make an appt anywhere and Im pretty sure that job is self explanatory, so its quite disappointing that she couldnt even do that without having a bad attitude. Gonna go back to Fairview.

Drew McLeod

Courteous and friendly receptionists, caring enthusiastic nurses, smart and strait forward Dr. (John Sheely). I really enjoy going to this clinic. It is close to home and Ive always been treated with respect, BUT I always treat people how I would like to be treated. Never the less I do recommend this clinic to anyone looking for a safe place to receive medical help.

A Private User

I made an appt & was there on time. I had to wait almost an hour for the doctor. I had a question the next day and the office was not well equipped to forward the information and took a long time to get a response. They dont seem any better than any other doctors office.

May Liang

Never going again. Went there for eye glasses prescription and birth control pills. They were not supposed to charge me with copay but every time they charged me with copay and also put in the wrong code for my visits so my insurance denied to cover my copay.

Bert Brost

I think Doctor Heather Jensen, DPM, MHA is one of the best doctors. She makes it easy to understand the problem, the cause, and the remedy. Her skill as a care giver and surgeon is a demonstration of a high level of patient value and excellence in her work.

Brandi J

This clinic is just awful. I started going here in 2001 and over the past 16 years Ive gone there less and less due to the staff and overall patient care. Tried it again today and its just awful.

Linda Gloor

Friendly staff. I went to urgent care. Very thorough. I was in and out quickly with prescription and printed out instructions. This was my first time at this Urgent care.

Ron Melara

Horrible customer service. Barb at the desk was the most unprofessional person Ive ever dealt with. Never have I been spoke to so rudely while trying to make an appointment.

tracy headrick

the nurse that helped me was very rude, short and snippy. the doctor that saw me was very nice and helpful.

Brian B

Ive always had good service whether there for an appointment or utilizing the urgent care. No complaints!