Category: | Animal Hospital |
Address: | 13640 Grove Dr, Osseo, MN 55311, USA |
Phone: | +1 763-420-9711 |
Site: | pawsandclawspethospital.com |
Rating: | 3.7 |
Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM Closed Closed |
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Kelly Gagnon
Dr. Melco is absolutely AMAZING! I recently became a resident of Minnesota, and this weekend my 1 year old Maltipoo was in need of a doctor, and quick. I googled Veterinarians in my area, and by what I would consider fate, or more commonly known as luck, I found Paws and Claws. :) I was naturally a bit nervous, taking my dog to a complete stranger, especially with no personal referral. Also, please keep in mind, I have had some pretty bad experiences with blind google/yellow page searching in the past. ( Im sure Im not the only one LOL) When I called this morning at 10am to discuss the severity of my dogs symptoms, I also shared my schedule for the day, expecting not to see a Doctor until tomorrow. The receptionist took the time to listen and answer all of my questions. (Which Im positive I sounded ridiculous, as I was in a huge panic over my babys illness LOL) She kindly placed me on hold, to talk with the doctor. I was completely shocked when she said I could come tonight at 8pm. My thoughts driving to the appointment still didnt feel promising. I felt we were only going to hear the dreaded words " I dont know what is wrong, and we will continue to run tests." or in other words, we are going to make your bill crazy expensive, and leave you with a sick dog and no answers.) My familys experience this evening surpassed all expectations, it was incredible from start to finish! We were welcomed by the most sincere, genuine, warm hearted animal lovers. Then officially introduced to Dr. Melco and his assistant, who demonstrated efficient yet thorough questioning, and preformed all proper and necessary tests, which resulted in a rapid recovery plan for my little girl. What a breath of fresh air. It is so important to do what you love and never let your passion become work. . If your pet is sick, bring them here, . when jobs are preformed from the heart, and the focus is on what matters, and not the financial reward, wonderful things happen. If you or anyone you know has a fury family friend who needs some extra attention, call Paws and Claws
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Jeremy Swanson
Not sure if the other reviews are paid for or if its a bunch of overly sentimental animal owners. My impression of Dr. Melco was awkward, insecure, not very knowledgeable and couldnt help us with our questions about our pets problems. His staff is very unprofessional, rude when answering the phone and very short with you in person. Didnt even record his weight and wouldnt accept another vets physical records to prescribe a simple heartworm medication without us paying him for another physical. I should have know better when they said they could get us in right away....save your money and go to a vet that cares more about your pet than your pocket book.
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LYNN M
This doctor and his staff are always available to myself and anyone else who needs help. They constantly stay after hours to help people and they work with several rescues too at discounted rates. I moved my resident animals to Dr. Melco and his staff. He never pushes when I or anyone decides not to do something that he recommends and he NEVER makes me feel guilty for my decisions. Dr. Melco is so compassionate and he even does house calls for any reason. My sister had to have her pup put down and it was so nice for them to be able to do this in the comfort of their own home.
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A Private User
I went to this vet for several years and got along with him okay - although he treats his employees like small children but they seem to stay there so something must be okay. He does try to make you spend more money than is necessary. To do even the smallest thing he insists you have tests etc. that are not needed. I took my two dogs in for vaccinations and walked out with a $1000 bill - totally inappropriate..... ONLY good thing was that he is handy .... but will not go to see him again - enough is enough.
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Heather Hollander
Dr Melco has taken care of both my older dogs. Most importantly, diagnosed one of them correctly (heart failure) after a misdiagnosis elsewhere. Shes now stable. Hes gone above and beyond with both my dogs - giving helpful advice without an appointment as well as fitting us in impromptu before a surgery. He is knowledgeable and goes over all options. He explains every test result, from xray to lab test. Ive been grateful for his caring nature many times in the past year.
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Ann Dublin
A year or so ago my dog had swallowed the end of a nylabone and had a bowel obstruction. Dr. Melco went above and beyond staying after hours to do an emergency surgery. His wife and partner Lyn also spent the evening with my dog to make sure he was comfortable and supervised over night. They saved my best friend and family member. I would recommend them to all my friends and family.
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Kim Noding
They got our cat in quickly during a health crisis when others were booked up. The doctor, Rob Melco, his wife/partner Lynn, and his staff are friendly, helpful and compassionate. Our kitty has cancer and they are helping him remain relatively pain free and as comfortable as possible, while working with us to keep fees reasonable.
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Amy Parker
Dr. Melko and the entire staff were fantastic! We rescued a very sick kitten and they were a tremendous help getting her healthy again. They explained everything clearly and were very upfront to cost at each step; very reasonably priced. We will be driving the extra 20 minutes just to see this great staff!
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Lisa LaCasse
I brought my rescued cat in & they treated me terribly as if adopting a rescued cat is a bad thing. I would not recommend this vet to animal lovers. How the vet talked at me was accusatory & made me feel defensive. I would not feel safe bring my pets to Maple Grove Pet Hospital.
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Matt Viscasillas
Weve been taking our beagle here since before Dr. Melco took over. Dr. Melco is great, explains treatment options and explains the costs as well as what he deems necessary vs what can be skipped if money is an issue. Have never had a bad experience.
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Likens Lester
This has been my family vet for almost 15 years and I wouldnt take my pets anywhere else. They are kind, caring, and compassionate people who love your animals as much as you do.
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A Private User
I love this place. Everyone is so professional and show your pet the kind of love you would give to them yourself. Ill be bringing Gizzy back here from now on.
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Pugg Gaming
Saved my best friend (dog) when no other Vet (Banfield) would, thank you very much, owe you more than I have
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A Private User
Terrible. They will rip you off. The vet food company must be paying him to push their food.
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A Private User
They deserve a -5! They dont respect people on a budget. And they lie
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Sami
Very nice to my kitty, would recommend!!