Fox Creek Veterinary Hospital

Category:	Animal Hospital
Address:	18962 MO-100, Wildwood, MO 63069, USA
Phone:	+1 636-458-6569
Site:	foxcreekveterinaryhospital.com
Rating:	4.4
Working:	8AM–6PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM 8AM–4PM Closed

Location

Photos 69

Reviews 7

Vivian Fortunato

I feel that Fox Creek Veterinary Hospital takes great care of your pet, but there has been a lack of communication several times from the young girls that check you out, and the manager. I had my pet spayed last week, and had a small tumor removed. My final bill changed a few times, and I ended up paying just at $1200.00. The check out was very unprofessional. My dog was brought out to me in the entrance, and a gal gave me instructions, as I comforted my whining dog. I felt as If I should have been taken into an office and explained instructions while my dog was not in my arms. The dog needed to come back in 7-10 days to have the stitches removed. She went today, and I was charged an additional $38.00 to remove the stitches. I was shocked. I just spent $1200.00 and now $38.00 to remove the stitches. That does not even happen in humans. I called, and explained to the manager my dissatisfaction, and I was told that covers the Dr.s time. Were you not told that? I replied "NO" and explained the unprofessional check out that I experienced. She said sorry for the miscommunication, and would credit my account. Again, they care for your pet, but they do not tell you about the extras that they throw in. I saw another post similar to mine, so this must be a every day occurance. I will not return for pet services, bathing, and boarding. I have had enough of the oops! we didnt tell you.

Jennie Birdsall-Ragland

I chose Fox Creek Veterinary Hospital because it was close to my home. I have been very pleased with the choice. Dr. Megan Marshall has been great with my black lab, Bailey. She is willing to take the time to discuss all options and find the least intrusive and least expensive options. Dr. Marshall has always given me all the time I need to ask questions. She also follows up to see how Bailey is doing. I have NEVER had a vets office do that before and certainly never have had the vet make the call herself! Fox Creek also offers events for the community. The one my dog and I have participated in the past few years is the Easter Egg Hunt. There are pictures with the Easter Bunny, prizes and, of course, the Easter Egg Hunt. Its a great community builder as well as a fundraiser for the Large Animal Rescue. I give Dr. Marshall and Fox Creek Vet an A+ for taking such great care of Bailey.

Eryn Todisman

Everyone was very kind, but I feel like prices were a bit high and communication was somewhat lacking. I asked for a Distemper, Hepatitis and Parvo update and I was informed after my dog was vaccinated that the combo vaccination (which is very common DHP) she had been given also contained a fourth vaccine (Lepto- So she was given DHLP). It bothered me that the vet knew that my dog had never had the lepto vaccine, but didnt bother to ask me if I wanted it or if maybe there was a reason she didnt get it. I also was under the impression that the heartworm test was going to be "inexpensive" and needless to say it was not. Ive learned my lesson in not allowing veterinary staff to be vague. However, the on going poor communication was enough to have me look for another vet. We have to drive a little further now, but its worth it to feel like I know what Im walking into.

Counting Coup

I have been going to Fox Creek for many years, the service and care is excellent. The main reason I bring my 3 dogs to Fox Creek is the quality care and anytime I have needed emergency care or advice, all I have to do is call the emergency number and within 15 minutes I have one of the Vets calling me back. Dr. Robson and his team will eagerly meet me at the clinic anytime and even on holidays to address an emergency. Quality folks, great care!

Ashton Jakcsy

The staff were wonderfully friendly and attentive to myself and my dog. Another huge plus for me was the fact they werent pushy with products or services. They offered me options without a sales pitch or a guilt trip, but were happy to answer questions as well. I will definitely recommend them to friends, family, and clients.

Michele Dunaway

We have been coming here for years with our cats. Dr. Robson is fantastic, attentive and listens to my needs and my pets needs. His office staff is kind and supportive. They even send cards when you lose your pet. Highly recommend.

Tammy Worden

Great veterinarian hospital, very helpful and caring. I would highly recommend.