Church Road Animal Hospital

Reviews 5

MA

Mary Workman

I would not recommend this establishment to anyone. First off I took my puppy here for wellness, shots, etc. The doctor is Dr. YOUNG KIM. I thought maybe the site I looked at had the info wrong. And it was Kim Young. Wrong. It is Young Kim. I am a 25 year old girl. I have friends of every ethnic background. I could not understand half of what this man said. I had to ask him to himself so much I almost felt rude. And felt like I wasnt getting the correct information for my dog. And his receptionist is an older blonde woman who is really just pushy and rude. She tries to push products on you that while they may seem like they are good for your pet, in reality, no dry food is good for pets. None of them. Period. Even the worst canned food is better for your pet than the best dry kibble. They will sell you a wellness plan to save you money on office visits which is just another ploy to squeeze money out of you. They are over priced. The place is dirty. It needs serious remodeling. The informative signs about animal health and things of that are ripped and tattered. Just seems like an old business that is sinking into nothing. One that is trying to save itself in all the wrong ways. I was going to have my babys ears cropped here, the price was right, but the doctor brought out photos of surgeries he had supposedly done and they were so old some of them were polaroids! I havent seen those since 1990! I went forward with the surgery. Everything went well but they decided to keep him an extra night and i had to pay an extra night of boarding and other drug costs. This place needs some serious technology revamping or just to shut down. Fast forward one year. A monday evening. I am stuck between a rock and a hard place. Laid off my job. With a sick pup. I had no money to put down immediately on an exam. And wouldnt for 2 days. But considering I had spent so much money with them in the past I thought hopefully they would help my poor dog. Nope. Nada. No help. I was on the phone crying. Explaining to this lady that I was quite sure my dogs life may be in danger. And I was correct. But without "money to put down to show good faith" (as if I already had not spent over $1300 at this place in 4 months time) I hang up frustrated, They wouldnt help me. Wednesday morning I finally find a vet clinic that will help me. But it was too late. My dog had ingested antifreeze when he got loose, we found the source in a neighbors back yard. My dogs liver, and kidneys shut down, he started having seizures Wednesday morning at 3AM and continued to have them every 2 hours until 11AM and the last one left him blind, he was euthanized around noon that day. I still have a balance I am working to pay off. But not every Vet Clinic is money hungry like this one. At the nice clinic i found in Collingswood 7 people stood in a room while he was put to sleep. 4 of us holding hands crying while holding the dog as he seized when the first half of the dosage was injected. Myself. My boyfriend. His mother. And a nurse. His heart stopped within 30 seconds of the second half being injected. And my 20 month old pit bull that i bottle fed from 19 days old was gone. Had Church road Animal hospital agreed to help him, he may still be with me. How about that for good faith.

---

EL

EliteXL Bullies

Provided excellent aftercare to my uneasy pup! Great people, great care, and great prices. After reading the negative review, I must say that I had the complete opposite experience. I purchased a puppy who had his ears cropped by the breeder and found no doctor willing to provide aftercare for a surgery they hadnt performed themselves. I tried 6 different veterinary offices all of which refused to care for my pup. After explaining my situation to Ceil, she promptly scheduled an appointment for the same day and thanks to Dr. Kim and his staff, my pups ears healed quickly and stand perfectly. I should also mention that my pup removed the tape from his ears literally daily, and I had to make a 2 hour trip (4 hour round trip) to this vet every other day for almost two weeks. Instead of being annoyed by the fact that I show up to his office every other day with the same issue, me and my pup were welcome each and every time with open arms. I also had my office visit fee waived SEVERAL times and spent a total of about $250 for 6 office visits, and never had a product "pushed" on me. I feel for the loss of the person who left the negative review, but given my own experience with these wonderful people, I had to share some insight. Anyone who considers this place "overpriced" should really reconsider their financial ability to care for a pet. Your pet is nobody elses responsibility but your own.

---

IV

Ivonne Sosa

I agree the clinic needs remodeling. Dr. Kim is an experienced veterinarian. I would recommend him and I would take any of my three dogs to him. He was my first dogs vet. My first dog, a Pekingese, lived a healthy and happy fifteen years. His passing was a result of an age related illness. First of all, Dr. Kim was able to keep Spunky comfortable, and Spunky was able to pass in my mothers arm, safe and sound at home, and in no pain. Dr. Kim and his receptionist also helped our family get through the loss and even offered us a Pug puppy for [free] adoption. I will also note that we donated any unused medication, but the vet actually refunded us. They were always kind, considerate, and gentle. Dr. Kims bedside manner may not be the best, but his background, experience, and care of animals is what is important to me. As for pushing products, I never experienced that. Their prices were always fair. I currently do live in the area, and that is the only reason my dogs do not go to Dr. Kim. If you can look past the age of the building, and if you do not expect your vet to be "bubbly" and doting all over your animal, then this vet is a great choice.

---

JA

jackie roberts

We have been going here for over 5 years, with our various pets. Dr. Kim and his staff have always been great! They are always thorough and very caring. Our dogs are always happy to walk in. The other hospitals we previously used, our dogs, wanted in run in the other direction. When I recommend Church Road Animal Hospital, the people come back and thank me for a great recommendation. They too, are very pleases. P.S. Our cats love it there too!

---

EX

Exavier Soto

Great place and always caring the 1st post is the owners fault really I have a 4 month old American Bully that I dont take my eyes off for nothing, cuz just like kids theyll get a hold of anything...Dr. Kim has taken great care of my dog, I recommend this vet 110% Dont defame a great and experience vet just because off your own mistakes and their prices are really fair

---

---