Category: | Eye Care Center |
Address: | 8506 S Tryon St, Charlotte, NC 28273, USA |
Phone: | +1 704-588-5210 |
Rating: | 3.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM 8AM–5PM 9AM–1PM Closed |
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Kaushik Chavan
The glowing reviews here are probably fake. There were two negative reviews on here including one from me. They are both deleted now. One was about how they refused this guy his appointment for a checkup who just drove for over an hour and a half because he was four minutes late. The other one was mine. The stout woman with short hair who sits at the front desk has absolutely no class or manners. She was rude and so full of attitude when talking to me. I walked and all I said at the front desk was "Im just here to pick up my glasses. I got a phone call saying they were ready to be picked up." She yelled at me saying I should sit and wait. Everyone else was waiting to select a frame or see the doctor. Since then the way they talked to me was just very rude and crass. I took my wife to Myeyedr across the street and we got excellent customer service. These guys have no sense of customer service. because they have a tie up with the insurance companies and all customers feel a need to go through the insurance companies.
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Jennifer Duncan
I have been coming to the Eye Care Center for years and I have to say I have never had any problems! The staff has always been very friendly and attentive. I have seen several doctors and each one has been pleasant and thorough. They have a huge selection of frames and I was able to pick up my glasses in just a few days.I also wear contacts and I get those back usually in 1-3 days which is great because I always wait until the last minute to order them. I always have a great experience when I go in and I will absolutely continue to bring my family here.
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Shanice Collins
This had been my eye doctor since I moved to Charlotte in 2014. However, after visiting this office for a medical eye issue I was very disappointed in the service I received. I was prescribed eye drops that cost $112 and no effort was put into helping me find a cheaper alternative. Id rather take my business elsewhere since I am clearly not valued as a patient.
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Jennifer Bennett
I would absolutely recommend Eye Care Center. The staff is very friendly and helpful, both when I came in for the exam and when I came back to pick up my glasses. The exam was quick and thorough, but did not feel rushed. They have a very good selection of different frames and I found a pair I absolutely loved. My glasses were ready within a week.
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Josh Brown
I was a bit apprehensive to go here given the reviews, but I did not have any troubles. The front staff was nice and the doctors all seem nice too. Prices on contacts were a bit high but that is to be expected...
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Luke Stofan
Went in for an eye exam today and it went well! Staff up front was pleasant for me. Doctor was knowledgeable and friendly. I was in and out in about 40 minutes as a brand new patient!
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Latrisa Williams
Great professional staff prescription sun glasses were back in a week. Returned for another pair and received the same wonderful service. Recommended to my co-workers.
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Whiteowls 4me
Had to wait a month to get my glasses. Doctor was a quick in and out on the eye exam. Acted like she had somewhere else to be
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Mike Staples
Doctors are good. Staff up front is rude and extremely unpleasant. Its obvious they hate their jobs. Would NOT recommend.
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Team Judah
Racists. Unprofessional. Never have I ever.
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sunny black
Great never had a problem
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William Murray
Awesome staff
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Michelle W
Great care