Category: | Home Health Care Service |
Address: | 4760 Red Bank Expy #300, Cincinnati, OH 45227, USA |
Phone: | +1 513-754-1182 |
Site: | homehelpershomecare.com |
Rating: | 5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Patricia Kurtz
When we think about the services Home Helpers provided, we dont even know where to begin with all the Thank You’s! Our mom and dad lived in a retirement community and we used Home Helpers on occasion when one or the other was not doing well for one reason or the other. But when our dad died and our mom moved from Independent Living to Assisted Living we figured we would not need them anymore. Boy, were we wrong! When we thought our mom would enjoy the company of all the new neighbors, she actually, to our surprise, became somewhat of a recluse. For one reason or another she was embarassed by what aging was doing to her body and really didnt want to be social anymore, plus the fact she was very depressed from our dad’s passing. So even though Assisted Living was providing her services such as meals, laundry, cleaning, etc., it was very clear mom needed a full time companion. At 94 she was still walking around with a walker, but her every movement was very slow and calculated. She was an accident waiting to happen. Home Helpers came in for 12 hours a day and provided mom with much needed social activity, friendship, meal companionship, straightening, and bathing assistance. Mom was very particular about how she looked and caregivers would even iron clothes for her. The caregivers really came to know Mom quite well and would encourage her to go out for activities or take her up the the lake to feed the ducks. They recognized that mom was very independent and would always try to do everything by herself. Even though it could take 2 hours to bathe and get dressed, they always remained patient with her. They also came to know how hard of hearing mom was and could eventually tell whether mom understood them or not as she would generally not say she couldn’t hear you. They helped her put in her hearing aids when it became difficult, and sometimes they even had to write on a whiteboard to communicate. They became very good friends and often told us they really loved working with Mom. The care logs they filled out were always wonderful to read to find out how her day went. The office staff was very helpful when we had concerns about new caregivers and would quickly attend to our needs as it related to Mom. We strongly recommend Home Helpers as they truly do offer the same services as they would their own mom. They understand even the smallest of concerns and immediately take care of them. The caregivers also know how to work at the facilities and get along wonderfully with the staff. If ever we need help again we will no doubt call them!
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D Berlon
I wanted to take this opportunity to share my (abridged) story about my experience with Home Helpers. A few days after Christmas, my Mother (who lives alone) was taken to the hospital after a fall. While she was beginning to recover, we found out that my Mother was to be released the day after New Year’s. The social worker at the hospital was of no use and so from 500 miles away, I desperately called various care givers, reaching out to nearly a dozen. Of all the providers, George was the only one who not only was ready and willing to provide services (at a good rate), but also was instrumental in helping my family through the process and masterfully securing my Mothers safety and comfort upon her return home. We had 24-hour care for a while and each professional who came to help was as gracious and helpful as the previous provider. My Mother couldn’t stop raving about the care, concern and appropriate level of support. We will likely be using Home Helpers as my Mother continues to remain in her home. While it was a harrowing experience for my family, the brightest and most comforting moments were all due to George and the professionals at Home Helpers. Not only do I highly recommend them, I will also be customer when any needs arise.
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Deborah Wagge
First to review? Sure! Our lives, my husband, me, and his parents, were made so much better with Home Helpers. It started off slowly, with only 6 hours every few days, and as time progressed over the course of five years, we had around the clock helpers. We were never left with no coverage, which I found amazing. Every little detail was recorded in a log and every little task was done. It made our visits so pleasant. They (our parents) are now in a nursing home that does not permit outside assistance for safety reasons. We miss Home Helpers so much. Some of the helpers drop in and visit them and to me, thats very telling....they truly care about their clients. Theres no service out there that could possibly come close to meeting the caring folks of Home Helpers.
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Sam Sellers
If you’re seeking the most compassionate and caring home care agency for your loved one, you’ve found it in Home Helpers. Their many years of experience has earned them the highest praises from families they’ve served, and as a result, they have been recognized nationally(!) for their superior service. As a home care agency owner in another state, my goal is to emulate what Kristin and her team does so that I can give the families I serve the same peace of mind knowing that their loved one is receiving the highest level of care possible.
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Jo Slageter
Home Helpers has a great team of providers from their office staff to their caregivers. They hire kind, caring and hard working people. The 24/7 support is a real plus. I would highly recommend them if youre looking for a caregiver for your loved one.
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Amy Wurth
Home Helpers treats their clients like family. We would absolutely use them again should the need arise. Great caregivers, wonderful office staff, and 24/7 support. I dont know what we would have done without them.
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Valerie Landell
Home Helpers is truly the best private duty home care company in the city! There are lots of companies out there, but home helpers always comes through with compassionate and dependability!
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Marci Schneider
We had an excellent experience with Home Helpers. After trying several other companies in the area, we were so relieved to find them. I highly recommend Home Helpers Home Care.
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Sharon Adams
Awesome service I have no complaints and if I did at any time they fixed it immediately.