Cleveland Clinic - Fairview Hospital

Reviews 6

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MIKE JUHN

COMMENDATION FOR FAIRVIEW HOSPITAL I am an 85 year old Korea War veteran, and on Thursday evening November 12, 2015, I was rushed by ambulance to the ER of Fairview Hospital, running a temperature of over 102 deg., and was diagnosed with double pneumonia. I was transferred to the MICU Room38 and received very thorough, professional treatment by nurses Laura and Nicole. There were others, but, unfortunately, I cant remember their names. Two days later I was moved to a step down unit. I hated to leave the MICU because they treated me so well... I felt like one of the family! The MICU nursing staff can’t be praised highly enough! After I was settled into my new room, PKIC Room134, the nursing staff took over from where the MICU staff left off. Again, the treatment I received was thorough and professional. (Even though I was clean shaven, had a neat haircut, didnt have a guitar, couldnt sing a note or dance...) The nursing staff, Shannon, Michelle, Kyle, Mary Ann, Amanda, Audrey, etc., treated me like a "Rock Star”! It seemed like every time I turned around I was going for x-rays or cat scans...As with the nurses, all of the technicians were professional, polite, respectful, courteous, and performed their tasks very well! The support staff, house keeping, room service and food delivery was equally as proficient. Regretfully, on Friday, November 20, I had to leave and return home, but in much better condition than when I came. Gratefully yours, Michael M. Juhn May 9, 1930 PS: I wish I could thank everyone personally for how pleasant they made my stay at Fairview Hospital....mj

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bun52jc

Have been to Fairview several times and sometimes there good and sometimes horrible. Went in once when my vision was completely distorted and moving. Couldnt walk, I thought I was having a stroke. I was left sitting in emergency for hours. When finally seen, they couldnt determine what it was so I was admitted to the hospital at 1:20am, taken up to a room and left sitting on a unmade bed. I need a cpap and O2 and wasnt getting either. Finally couldnt see to walk but at 4:00am I called mother and left staggering and banging into walls all the way. I did learn if you need to be seen you better go in an ambulance. I also learned if your on a cpap, you better take your own. Also, you might want to take something to eat. The one time, I had gone 27 hours w/o food. I finally got a lousy lean cuisine at 1:00am because I pitched a fit. I take a suit case if I go now. They have air mattress bed that dont work, push the nurse button and no one comes or else it doesnt work, and they keep doing the same test over and over and wake you up at 5am to do them. Personnel is kind of 50/50. Some are sweethearts and try to do their job and others should be fired. The food isnt bad when you can get it. I really assume most hospitals are the same but the prices are so much higher at Fairview and youll be getting bills for 6 months if you go in and stay.

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Mike M

While Im sure there are decent, hard-working people at Fairview, my familys experiences there have been nothing but negative. My terminally-ill grandfather stayed here, and his care, especially in the ER, was horrific. My family and I waited over twelve hours in the ER while the staff tried to find my grandfather a room. Our worries only escalated when we overheard a female patient in the next room over go into Code Blue (immediate resuscitation needed) and the nurses couldnt decide what to do. The patient was finally escorted to another part of the ER. When my family came to visit my grandfather one day, we found him laying in his bed drenched in sweat. His breathing was also laboured. We found out that this was due to him being overdue for pain medication. A nurse told us "the doctor is making his rounds, hell be around sooner or later to decide on the medication." Bear in mind, my grandfather was a terminally-ill, elderly Cancer patient. When I mentioned an attorney, a doctor was there fairly quick. However, it should not take legal threats to get patients the care they deserve!

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Keli Fine

My sister has irregular periods so of course missing her period wasnt unusual. We finally decided to take her to the emergency room when pain accompanied it. We were told she was 8 weeks pregnant all the while the nursing staff were absolutely rude and hateful to my sister. One had the nerve to tell her she shouldnt waste the emergency rooms time with nonsense. Well after I decided to leave disappointed(mind you my daughter was born here) and ashamed of such horrible behavior my sister and I decided to leave for West Virginia. On the way out we realized there was something honestly wrong and that Fairview had been wrong. Turns out the tiny little hospital with barely and emergency room believed my sister and found out she was almost 7 months, found out the gender AND they found my sister has preeclampsia. Lucky they saved her life and my niece was delivered a few days later 2pds 15 oz. Fairview hospital would have let my sister and niece die. I will never step foot in this hospital or the center for family medicine, which I have been a patient at since my early teens.

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Rick Carson

If it was possible to give no stars at all. This review is in comparison to other Cleveland Clinic facilities that were extremely well run. FAIRVIEW HOSPITAL LORAIN AVE is probably the worst hospital experience ever in regards to customer service. Check in at 7 a.m. there was no one at the surgery center desk. When they decided to show they were so loud in reviewing details that everyone in the waiting room could hear. When we went to the 2nd floor out patient surgery center again no one at the desk. When they showed up they were out of wrist bands. I could not go back with my wife to her room. The waiting room is outdated and extremely uncomfortable not to mention crowded. I went to get something to eat in the cafeteria and when they finished fixing there breakfast and yucking it up about there activity the night before they decided to come offer me service. To top it off we are here for surgery and they do not validate parking. AVOID FAIRVIEW HOSPITAL OF CLEVELAND CLINIC if at all possible.

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T t

I can only wow! From start to finish. Only three little complaints - 1) the nurse would not listen when I first got there to get a paramedic to put my IV in. I am a super hard stick. 2) Ultrasound tech pushed me into hall and left me there for about 25 minutes. Finally able to stop Jacob as he was going by and he went looking for someone and came back and took me to my room himself and then went back for the man that was waiting behind me. Jacob was wonderful! 3) Housekeeping never showed up on Friday to clean my room. Glad I went home that evening. The aide and the nurse actually came in and cleaned up. The food was phenomenal - Sally took extra care to make sure I understood carbs that were offered. The staff on the Terrace was above and beyond fantastic! My list is at home or I would list them all. Hugs to each of them. Thank you very much for the wonderful care I received from each of you.

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