Fairview Park Hospital

Reviews 4

TH

The Little Shaman Healing

My wife had extreme facial/ear pain that kept her up all night so we went to the ER first thing in the morning after she couldnt take it anymore. She has gone in two other times and received adequate treatment for the same issue right after we moved here from Pennsylvania. This time around several months later, she was treated like we were low class and when she questioned the prescriptions given without even being seen by a real doctor, the nurse gave her an attitude. My wife became very upset because she was in agony and just wanted some relief. After all, why even go to the ER unless its so bad you cant stand it anymore? 5 security guys showed up as we were leaving. It seemed a little bit of an excessive response for one 95lb woman in pain. Once she got to the car she was crying because she was in so much pain. She was given prescriptions of Naproxen and penicillin for an agonizing nerve issue. She has already tried aleve and it did not work as she has dealt with this resurgence of pain for days. Its a chronic issue that comes every few months. After we left she was so desperate that she bought whiskey just to deaden the pain a little so she could sleep which didnt even work. She hasnt touched alcohol in over 20 years! I was shocked and realized how bad the pain must really be. Now shes been crying all day from the constant pain and I feel so helpless because the only people who could help in this case did nothing. When we left, I asked for and was given a printed copy of their policy of pain relief guidelines by the nurse, who said shed contacted the director about my wife. She stated that was told by the director not to give us the printed policy but decided to do so anyway. The guidelines state that on the third visit, (which was my wifes first visit for this issue in months), a patient can still receive adequate pain relief. My wife wasnt even wanting a prescription, just something onsite to manage the pain so she can sleep. Aleve is not adequate pain relief for pain that not even 4 ibuprofen (800mg) and 2 extra-strength Tylenol (1000mg) can touch. A shot of non-narcotic Toradol (which she has been given before and which helps) would have been better if indicated. Aleve is a unacceptable prescription considering how much ibuprofen she had already taken anyway. She wouldnt have been able to take the Aleve for almost 10 hours. Is she supposed to just suffer until its "probably safe" to take it? We may not be the best dressed or have mid to upper class looks, not many people that go to the ER do from my experiences because they are sick or in pain to begin with, but my wife deserves the same treatment as anyone else. It is the hospital staffs job to not show discriminatory behavior. They did absolutely nothing to relieve the agony my wife is still in. Im half tempted to see if there is any kind of legal recourse we can take because the treatment and ignorance towards my wife is not only disrespectful, but uncalled for. People should not be forced to convince the hospital they deserve treatment.

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JO

JoAnn Webb

Went to have blood work, ct scan, and upper GI. My doctor didnt receive the results from any of the tests. I called and spoke with the radiology department and asked them to fax the results again to my doctor. The lady I spoke to said she would fax it again. My doctor did not receive the results again. I called back to have radiology fax results again and got transferred to medical records. The lady in medical records took the time to fax the results to my doctor. My doctors office actually received the fax. Then I was asking my doctor about the results from blood tests that had been done over a month and a half earlier. Again my doctors office did not get the results. I called again and the doctors office faxed wanting the results. I was told I couldnt get the results from medical records without a written letter. My doctors office faxed another request for results from lab work from the hospital. I called again to the lab and the lady who answered finally got the right fax number. The doctors office called me and let me know they had the results but, the lab forgot to do my one of the three tests that was ordered by my doctor. Not only do I have to pay this hospital for the first blood draw now, I have to pay for another blood draw, another 30 minute ride to the hospital, and more gas for my car. This is my first time ever stepping in this hospital because I just moved to the area but, you can bet that I will not waste my time going back to Fairview hospital in Dublin. I will take the 45 minute drive to have every test done in Warner Robins. Actually, it might be less of a hassle for me to drive to Warner Robins instead of wasting all my time trying to get results from tests and actually have someone to perform all the tests I need in one stop.

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JA

Janet Coxen

When you have an emergency in the middle of the night, this is the place to be!!!! Walked in the door of this busy ER at 3:00 a.m., on a Sunday morning with severe abdominal pain and after receiving a friendly smile from the admissions nurse had a wait time of less than 3 minutes before I was in a ER room being treated. Within less than 20 minutes of walking in the ER door, I have IV fluids infusing, pain and nausea meds have been given and my treatment plan has been explained to me. To all the ER staff from the friendly nurses, the physician, and the ct staff, thank you for first saving my life and second for making me feel as if I was your only patient you had in the ER. Less than 1 hours and 20 minutes from walking in the ER doors, I am in a surgical bed awaiting an emergency appendectomy. Once arriving on the surgical floor, I encountered more friendly professional nurses and the most comfortable bed I have ever slept in. The room was comfortable, spacious, clean and the staff again treated me as if I was the only patient they had. Sincere thanks to the gifted surgeon, Dr. Jacome and his staff who used his great bedside manner and professional knowledge to make my first surgery a breeze. Thanks to the professional surgical team of friendly nurses and the top notch anesthesiologist, who unselfishly came in on a Sunday, to save my life. My surgery went without complications and I was discharged home the same day. Thank you Fairview Park Hospital for top quality care I received as a patient .

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ME

Meri Smith

I went in for a severe allergic reaction to a medication. I could barely breathe, and I was sick on my stomach. I was covered from head to toe in hives. We signed in around 10:30 pm, the receptionist took a look at me and told me they would be with me shortly. There were only 2 other people in the waiting room. 1 HOUR LATER! I finally get in a "room" which was really a bed in a corner with a curtain. They take my vitals. 30 minutes later the doctor comes in and tells me they are gonna give me an IV of benadryl. I didnt get that until 20 minutes later. I stayed for another 4 hours laying there. When I was released he told me to go home and take benadryl pills. They didnt give me any medicine to take home. I ended up going to the Coliseum in Macon , where I was in a room within 5 minutes and was giving proper treatment. I will never go back to Fairview.

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