Mercy Regional Medical Center

Category:	Medical Center
Address:	3700 Kolbe Rd, Lorain, OH 44053, USA
Phone:	+1 440-960-4000
Site:	mercyonline.org
Rating:	2.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 11

Reviews 17

Stacey Crutcher

I recently checked myself into the emergency room yesterday morning at 9:22 a.m. regarding joint pains and locking of my leg in the back of my right knee near the joint. The quality services that me and my family received was somewhat professional. Until I was checked in to see the triage nurse on duty. She checked my blood pressure and proceeded asking standard questions. After she completed my assessment I was checked into a private room near the nurses station. It wasnt until 20 min in after speaking to the insurance rep and doctor; the triage nurse comes back in claiming she didnt get enough information on me. I didnt think much of it at first or at the time as I honestly answered all her questions regarding my medical history. Later to be pushed into another room for ultra sound on my leg to my surprise had a camera in the upper right corner which made my youngest daughter feel uncomfortable. Suspiciously curious I was wondering why this was seemingly since the other holding room(s) didnt have one except for the one I was in which I have every right to believe based on my medical history in the way I was treated this was a form of PATIENT PROFILING. I wish to speak to someone in human services regarding this matter and possibly violation of my privacy as a patient!!

Lena

The worst ER on the far west side of Cleveland. Problem could have been addressed after the first ER visit had a doctor listened to the patient. Instead doctors misdiagnosed patient, puts patient on a antibiotic, patient goes back for a 2nd ER visit due to tremors; not one doctor would confirm it was due to the medication; but on the 2nd visit to the ER the doctors removed the medication; said the condition that the antibiotic was prescribed for was not present. Finally after third visit patient went to Mercy Clinic at the same campus who then referred patient back to ER again but this time they addressed the concern. The problem could have been resolved at the 1st ER visit if the doctors would have LISTENED to the patients concern. Makes me think all they can do is rack up bills for a hospital "OBSERVATION" stay with tests after tests and the end result is what the patient told the doctors at all three visits.

William Nyhan

Went in for difficulty breathing...spent 30 minutes answering questions while I was having difficulty breathing then told to sit in waiting room as apparently they had no er rooms or Dr available...what I really needed was immediate oxygen....I knew what the issue with breathing was and knew it would eventually lessen...so I decided instead of spending God knows how much $ decided to leave...my complaint is they should have given me oxygen asap instead spent 30 wasted minutes while I was having a major problem....only to be told sit in waiting room....ridiculous ....what would haved happened to me if it had gotten worse? Next time cleveland clinic...ghetto only reason went here and was first time was my Drs are with mercy...reading all the reviews ....pick another er!

Amanda Powers

I had my daughter at this hospital, and it was a great experience. The nurses were supportive and extremely knowledgeable regarding breastfeeding. I had a lot of trouble, and one nurse noticed something wasnt right and recommended a physical therapist come & work with my daughter. After that it was so much easier! I never would have thought of that. The rooms were nice and clean. Of course the food was not good, but 1) you arent there for the food, and 2) its hospital food, why are you expecting more?

Bro. Rocco Rubino

You will not find a finer medical staff anywhere. I was in for a week stay with severe Afib and the nursing staff treated me like I was the only patient they had to care for. The team was up to speed on my condition and did everything they could to properly monitor my situation and take action when it was needed. These professionals are a credit to the community and the medical profession. I will be forever grateful for the way they cared for me. God bless each and every one.

Joe Navarro

My wife had an appointment at the Womens Health Center. When she was brought back into the exam area things went downhill. The staff members confused her with another patient first of all, then chose to make derogatory remarks about her. The worker performing the test was rough with my wife and caused her discomfort. I will be contacting someone at that hospital concerning this. If necessary I will contact my lawyer.

Robert Begin

This Hospitals Human Resources purpose and CEO.s is to save the company money by defending the company against claims by employees. H.R. is paid to be on the other side. HR is the other side. They will find a scapegoat when they screw up and blame any person or group that is made to bear blame for POOR hospital policy,s or procedures or bad leadership.Watch your back working for this bunch.

Angela Yeager

Mercy practices Euthanasia and call it medical care. My relative in her late 60s was admitted for respiratory issues, was otherwise pretty healthy, was sedated and starved and dehydrated and died. This place is truly an abomination and Id advise you against going. They treated her like a 90 year old woman whos time was up and did nothing to save her when she came in.

Renee Beaton

Went to ER for a very serious injury...was told "you didnt break anything"....the ER doctor was completely smug, with arms folded across her chest like I was wasting her time. Found out every bone in my leg was broken. I was wheeled into a hallway waiting for xrays without a soul in sight for 35 minutes. Absolutely the worst place ever!!!!

Stephanie Gonzalez

Theres always a wait to Check in at emergency desk. I was with my son he was having an asthma attack and no one was at the desk! Waited a good 3-5 min before I went and asked security is there anyone working the desk. He came out of his zone and gave me a paper to fill out and said someone will be with you shortly. Service is horrible.

Crystal Sumner

Please do NOT use this emergency room. They not only treat you in a very disrespectful, unprofessional, and extremely rude manner, but they will refuse to treat you and will only tell you to see your primary physician as soon as possible regardless of your condition.

Sara Schleckman

I dont appreciate the rudeness at this Ready Clinic. And arguing with me about something they dont nothing about. And trying to refuse to see me because I need a doctors note for work until I can see my doctor. Will never come back again!

Carl Gorney

Out of the hospitals and staff here I would highly recommend mercy for the care you need they definately have the tlc that others lack they have been good to me and concerned bout my condition a 5 star rating is what they deserve

Junglejinks Junglejinks

My grandmother has needed her insulin for quite some time so she could eat her dinner and there isnt a nurse in sight. This is by far the worst hospital in Ohio! One nurse for an entire hospital and no doctor in sight.

Christina Flores

Worse hospital I been to in my life, this place is the worse the doctors really need help and about the nurses forget it

Kathy Guess

The doctor was very unprofessional by saying what was wrong with my daughter out in hallway where everyone could hear.

Tara Leigh

ABSOLUTELY THE WORST HOSPITAL IVE EVER BEEN TO !! DONT GO THERE UNLESS YOU TRUELY HAVE A DEATH WISH !!! ❌